JOB TITLE: User Experience (UX) Specialist
DEPARTMENT: Commercial
SECTION: e-commerce Product, Sales and Distribution
LOCATION: Kigali International Airport
Job Purpose
The User Experience (UX) Specialist will play a pivotal role in ensuring that our products and services provide intuitive, efficient, and enjoyable experiences for our users. You will collaborate with cross-functional teams to conduct user research, analyse user behaviour, and design solutions that meet user needs and business objectives.
1. Key Duties and Responsibilities;
Meeting with the creation, marketing and design teams to ideate and define content goals.
Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
Researching content and consumer trends to ensure that content is relevant and appealing
Developing content strategies to effectively reach the desired target audience and marketing goals.
Creating content on a variety of platforms, including blogs, websites, and social media.
Proofreading and editing content before publishing.
Ensuring that SEO and SMO strategies are effectively implemented.
Managing content calendars and ensuring that the content remains consistent across all platforms.
Coordinating with the marketing design and writing teams to ensure the timely delivery of assignments.
Tracking consumer and content analytics and generating reports and presentations.
Keeping up to date with content trends, consumer preferences and advancements in technology
2. Desired Profile: Required education, Experience, and Abilities:
Bachelor in literature, Journalism, Marketing, communications, or similar
Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus
Extensive experience of five (5) years in using UX design best practices to design solutions and a deep understanding of mobile-first and responsive design.
A solid grasp of user-centred design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
In-depth knowledge of agile methodologies.
Strong analytical and problem–solving skills.
Strong communication skills, written and verbal.
Strong presentation skills
Ability to multi-task and work under pressure
3. How to Apply:
An application letter addressed to the Chief HR & Administration Officer;
Recent Curriculum Vitae.
A photocopy of the Passport/National ID.
Copies of Degree/Diploma certificates
Copies of relevant certificates.
Three referees
The deadline for submitting application documents (Only PDF Format) is July 12, 2024. Please apply via the link: https://erecruitment.rwandair.com/
NB: Only shortlisted candidates will be contacted.
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