Senior Product Designer
JOB DESCRIPTION
ABOUT YLABS
YLabs is a leading global design and research organization working to improve health and economic opportunity for young people 10–24 years old. Founded in 2016 at the Harvard Innovation Lab, YLabs has worked in Sub Saharan Africa, South Asia, and Central America in partnership with young people to design health programming to address key challenges in sexual reproductive health, HIV/AIDS, and mental health. Find out more about our projects here: https:/ www.ylabsglobal.org/work
Our team of physicians, designers, economists, developers, public health professionals, and educators bring a unique mix of human-centered design, adolescent health, economic and health outcome evaluation, behavioral science, and implementation know-how to the global problems facing youth.
We have offices in the US and Rwanda, but are currently supporting our teams to work remotely during COVID-19. Under normal circumstances, this role would be based out of the YLabs Rwanda Kigali office. Given the current circumstances due to COVID-19, it is possible to conduct this role remotely within GMT+0 to GMT+4. We expect this role will be based in Kigali once normal office life resumes.
JOB SUMMARY
YLabs is seeking a Senior Product Designer who will take a leading role on a diverse range of service and product design projects. You will have the opportunity to guide multidisciplinary design teams to build impactful programs based on the needs of users, stakeholders, and our partners. You will be working with teams to conduct and synthesize user research (qualitative and quantitative), build and test low-fidelity prototypes, and take concepts from rough to refined and launchable products and services.
The ideal person will be excited to work with a dynamic, global, cross-functional team of designers and healthcare professionals flexing their creative problem-solving muscles. This person is interested in both the “big picture” strategy of the design work and is also comfortable getting their hands dirty in the weeds of user research, Mural boards, and usability testing data. A quick thinking, curious, and empathetic designer who has experience in end-to-end service and product design will thrive in this role.
This is a full-time position which requires the ability to legally work in Rwanda. Due to the pandemic, a majority of our Rwandan staff live and work remotely in Kigali, there is no
requirement for this role to be based out of our Kigali office although if you choose to work remotely, it will be necessary to travel to the office at times, and we expect you will work within GMT+0 to GMT+4 when you are not onsite.
ABOUT YLABS’ COMPENSATION
YLabs adheres to Project Fair’s principles and standards to establish equity in pay with the overriding principle of “equal pay for work of equal value” outlined in the Sustainable Development Goals. All salary ranges are based on level within the organization and are competitive to regional and national salary benchmarks, based on the respective office location.
PAY RATE
The pay range for this position is RWF 24,500,000 to RWF 32,375,000. per year, commensurate with experience.
YOU WILL:
- Product Design: Design UX deliverables that are grounded in users’ needs e.g. convey concepts through wireframes, flows, mockups and prototypes; and communicate coordinate with product manager and
- Service Design: Design offerings through the many service touchpoints required to get an offering into the end-user’s hands. This includes user-facing communications, internal workflows, technology and product interactions, scripts and inter-personal Translating complicated service flows and complex sets of insights into clear, concise artifacts.
- Human-Centered Design Process Leadership: Lead small multidisciplinary teams of designers and researchers through the human-centered design process of product and service exploration, ideation, prototyping, and refinement.
- Cross-Functional Collaboration: Work with designers, technical experts, developers, and external stakeholders to achieve project priorities. Translate and communicate design insights across departments and stakeholders; simplify those complex ideas into succinct data points and recommendations for action. Work closely with a project manager to align project goals and reporting to client
- Capacity-building: Utilise and involve junior designers in the design process, building their design capacity and fluency with product and service design
- Data-driven Iteration: Collecting strategic feedback and metrics from your designs and creating improvements on the platform based on
- Strategic Thinking and Alignment: Approach and map out ideas or problems with holistic systems thinking providing perspective on various components and how they affect each
YOU HAVE:
- At least 3-5 years of experience in design strategy, UX/product design, and/or service design is
- At least 2-3 years of experience in human-centered design methodologies and
- At least 2 years of experience leading small teams through the design research and product/service development
- Must have experience successfully launching digital
- Experience and confidence in all stages of a design project including user research and testing, prototyping, service design blueprints, and developing user-centered A firm understanding of UI design is highly desirable.
- Experience with work planning, project management, and managing other team members’ workstreams
- Experience in hiring, mentoring, collaborating with, and managing junior designers in-house and on contract freelance
- Strong verbal and visual communications skills with both developers, content developers and
- Proven experience and portfolio that demonstrates your proficiency in crafting innovative, data-driven design solutions within complex, multi-sided service
DESIRABLE:
- Bachelor or Masters degree in Interaction Design, Service Design, User Experience Design, or related design discipline
- Experience with data synthesis (ie. Google Analytics) and using data to inform and bolster your
- Portfolio work that includes elegant data visualization within digital products
- Experience working in Rwanda and/or East Africa broadly; proficient Kinyarwanda is a
- Eligibility to work in Rwanda is a
ADDITIONAL INFORMATION
To apply, send a resume, cover letter and link to your portfolio to talent@ylabsglobal.org with the subject line: Senior Product Designer – Rwanda. All your information will be kept confidential according to EEO guidelines.
This posting will be open from May 11 to May 31. Once the application period closes, all applications will be reviewed by our Hiring Committee. YLabs recognizes the effort that goes into submitting an application; all candidates will be notified of their application status once the hiring process begins.
All YLabs offers of employment are conditional on satisfactory background check and criminal record clearances.
The deadline: 12ndJune 2021
