BK TecHouseLtd. is a Digital, Lean-Agile Technology Company dedicated to delighting our customers, employees and shareholders by providing high quality Innovative Technology products and services that empowerour customers to strive in a fast-changing market. We provide equal employment opportunity for all, promote Servant Leadership andbehave with integrity and transparency. A career with BK TecHouseoffers greater opportunity, greater challenge and greater satisfaction.
Background information
Job Title: Lead DevOps & IT Infrastructure
Department/ Section/Unit: Technology Delivery
Location: Kigali-Rwanda
Reports to: Director of Software Engineering
Direct Reports: DevOps & IT Infrastructure Team
Purpose of the Job
The position of Lead DevOps and IT Infrastructure is a versatile position, which requires knowledge of writing full stack code, working with build and data pipeline, managing infrastructure and code deployments. The ideal candidate must be able to collaborate with software, infrastructure, and quality engineers and operations teams to develop solution that will drive efficiencies in delivering solutions to the end customer. She/He will be responsible to implement Continue Integration/Continuous Delivery (CI/CD) tools, processes, and best practices that bridges the gap between development and operations teams.
Main Responsibilities
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- Lead DevOps & IT Infrastructure responsibilities include:
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- Creates new designs, architectures standards, repeatable processes, and methods for delivering software faster, better, and cheaper; and managing Infrastructure Operations better to provide excellent customer experience
- Selects, implements, and tests emerging DevOps-centric automation tools and technologies for CI/CD, configuration management, infrastructure provisioning, and test automation
- Builds and supports infrastructure used by development, test, and operations teams
- Drives efficiencies in the code build & deployment pipeline to improve the availability, scalability, performance, and security
- Gathers and aggregates logs, data, and metrics to improve the quality of services
- Creates, manages, and uses dashboard for continuous monitoring, alerting and health check of applications and the underlying infrastructure
- Contributes to future improvement of software and infrastructure delivery and operation processes e.g., data pipelines, data warehouses, artificial intelligence, machine learning, and use of microservices with containerization
- Leads and guides the team with clear DevOps strategy, implementation, and best practices
- Provides team training, mentoring, document processes, and method of procedures
- Develops and maintains essential working relationships with key internal and external cross-functional stakeholders and leaders to achieve results
Internal Policies
- Develop, manage, and enforce functional policies, procedures, and quality best practices
- Participate in Financial & Project Planning. Prepare, manage, and monitor DevOps and IT infrastructure budget
Key Performance Areas
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- DevOps
- Achievable Service Level Agreements, Objectives, and Indicators (SLA, SLO, and SLIs)
- Increase Tooling and Automation
- Workflow optimization
- Increase number of deployments/releases
- End-end telemetry – availability, outages, performance, security, etc.
IT Infrastructure
- Meet Availability/Uptime SLAs
- Improve Mean Time to Resolution (MTTR)
- Meet Security/Vulnerability Management goals
- Infra Capacity & Cost Optimization
Profession knowledge
- Full Stack experience in developing IT Software Systems, Web and Mobile Applications
- Experience in Agile software development methodologies
- Experience in implementing and operating CI/CD, Test, Security, and Other Automation tools
- Experience in implementing and operating Application Performance & Monitoring (APM) tool
- Experience in implementing and operating Instrumentation and Logging tools
- Knowledge of with Containerization and working knowledge of Dockers
- Knowledge of Infrastructure as a code process and tools e.g., Terraform
- Experience working with SAAS and Cloud environment – AWS, Azure, or Private Clouds
- Previous experience in Agriculture, Education or FinTech industry a plus
Experience
- 3 to 5+ years as a Software Engineer Relevant experience
- 3+ years in a DevOps or SRE Role Relevant experience
Education & Professional certifications
- Bachelor’s Degree in Computer Science or Engineering
- Master’s degree preferred
- Professional certifications in Information Technology and related fields
How to apply
Submit your CV to bktechouse@bk.rw by 17 May 2021
