Job Description
•Assists with the design, development and maintenance of the computer and network infrastructure.
• Prior experience and professional degree required.
• Entry technician performing Level 3 support
• Supports continuous operation of servers running worldwide WAN/LAN network.
• Skills include monitoring server activity, daily/weekly backups and virus scans
• Serve as technical source for storage & backup related projects, technical escalations and capacity planning/management aspects:
• Provide technical escalation/L3 support for Operations; participating in SWAT and on-call rotation
• experience working (supporting, implementing, designing) with Storage technology: SAN, NAS
• Strong technical writing & communication skills – fluent English both verbal and written.
• involved in the computer system design process as well as the installation, monitoring and upgrading processes.
• build networks and information storage systems for high-capacity users, which may involve constructing systems that can handle hundreds or thousands of users working simultaneously.
• must understand the needs of businesses within government and have strong understanding of different storage technologies
Ensure protection of information, maintaining storage backups off-site and providing continuous technical support to all government agencies
Minimum Qualifications
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Advanced diploma in Computer Science
Experience: 0
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Advanced diploma in Computer Engineering
Experience: 0
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Advanced diploma in Information and Communication Technology
Experience: 0
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Bachelor’s Degree in Information and Communication Technology
Experience: 0
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Bachelor’s Degree in Electronics and Telecommunication Engineering
Experience: 0
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Bachelor of Science in Computer Science
Experience: 0
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Bachelor of Science in Computer Engineering
Experience: 0
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Advanced Diploma in Electronics and Telecommunications
Experience: 0
Competency and Key Technical Skills
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Integrity
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Strong critical thinking skills and excellent problem solving skills.
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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Resource management skills
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Analytical skills
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Problem solving skills
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Decision making skills
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Time management skills
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Risk management skills
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Results oriented
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Digital literacy skills
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Fluency in Kinyarwanda, English and/ or French. Knowledge of all is an added advantage
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knowledge in Data center implementation, Storage infrastructure implementation
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Creativity and Innovation
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