Career Opportunities: Sponsorship Assistant (49589)
The Organisation
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.
Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.
We won’t stop until we are all equal.
DIMENSIONS OF THE ROLE
The role holder will ensure the timely and availability of quality translated communications (DMIX, DWGCs, WGCs, DSPCs, SPCs, DFWL, SCRs, SGRs & OCCs) in the office. S/he will be responsible for ensuring that PU sends zero inappropriate letters to both NOs and to sponsored families. The post will also ensure proper verification and reporting of any inappropriate content identified during letter translation to the sponsorship Coordinator for further guidance while enhancing the dialogue worthiness of all communications.
This position holder will also be responsible for ensuring timely delivery of outgoing letters to sponsors and incoming ones to sponsored families. The position holder will also ensure proper and timely filing of all monthly processed communications including SC Letters, SCIs and SCUs, will ensure professionalism, abided by sponsorship guidelines and policies throughout all sponsorship work in Plan International Rwanda
Technical expertise, skills, and knowledge
Qualifications/experience essential:
- Minimum level of A2 in any field.
- Excellent speaking and writing of English and Kinyarwanda
- Proven experience in doing translations.
- Communication and interpersonal skills
- Excellent analytical and writing skills
- Planning and time management skills
- Minimum knowledge of filling system
- Ability to work under pressure, teamwork and work extra hours if required
- Good knowledge of Child rights and protection and safeguarding
- Adaptable, organised, and able to work with minimum supervision with a proactive approach to work
LEADERSHIP COMPETENCIES
- Courageous in taking a lead, focussed on Plan International’s purpose and making the most effective contribution within my own work context.
- Behaves in line with our values and safeguarding practices, inside and outside work.
- Challenges own attitudes, unconscious bias and behaviour and speaks up when they see wrongdoing, especially by those who use their power over others to create fear or abuse.
- Understand and adhere to the policies, processes, practices and standards relevant to their own work and keeps their knowledge and skills up to date.
- Honest and efficient in the use of resources, including own time.
- Takes responsibility for own performance and development: reflecting; seeking and listening to feedback; learning from mistakes; finding people or resources to help them learn.
- Constructive and optimistic in facing setbacks, challenges and change, using own initiative to analyse issues and improve things.
- Good team player, communicating effectively and being open and supportive towards those around them.
Please follow this link for a full role profile
Location: Gatsibo PU
Type of Role: Open ended
Reports to: Sponsorship Coordinator
Grade: Level 11
Closing Date: Friday 14th June at 23:59pm GMT
Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.
We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.
We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.
Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.
A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Please note that Plan International will never send unsolicited emails requesting payment from candidates.
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