About MTN Rwanda
Mobile Money Rwanda Limited is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER. We are an equal employment employer with a forward-looking culture that encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends. Mobile Money Rwanda Limited is, therefore, Internally and Externally recruiting a highly competent and self-motivating individual for the below Position.
Job Responsibilities
- Ensure full execution of Mobile Money KPIs as cascaded by the line supervisor.
- Contribute to the development of the departmental business plan based on rigorous environmental and competitor analysis.
- Ensure full compliance with Mobile Money’s financial policies, procedures, and systems.
- Attend to queries from Master agents, agents, and service centers.
- Ensure onboarded SPs Accounts are Created and Maintained in line with the Company policies.
- Perform reconciliations for SPs and Merchants and handle any claims for Refund.
- Prepare and submit weekly and monthly performance reports on a timely basis.
- Work with the approved budget for internal projects, under direction from the SM FinTech Finance operations
- Escalate issues that will result in severe time, scope, productivity, and cost or resource impact on SM FinTech Finance operations.
- Gather customer feedback on MoMO financial operations performance to improve service delivery.
- Ensure timely review of non-banking SP account movements and report any anomalies to the Revenue Assurance team for investigation.
- Ensure daily preparation and monitoring of the MoMo revenue report.
- Coordinate with MoMo products, Retail, and corporate business to record all revenue generated and prevent leakages.
- ensure timely computation and payment of agents and master agents’ commission in accordance with approved policies and procedures.
- Ensure Reconciliation of system balances pre and post-implementation of any major upgrades or changes to ECW
- Ensure effective use of Agent Float management account and perform regular reconciliations.
- Ensure timely monitoring, reporting, and reconciliation of MoMo pre-funded accounts as well as system account in line with Company policies.
- Ensure customer statements are generated and issued based on requests in a timely manner.
- Ensure receivables from partners are reconciled and EBM invoices are issued in a timely manner and in line with SLAs and agreements in place.
- Ensure compliance with E-Money regulation by regular monitoring of Escrow accounts concentration ratio.
- Ensure partner liquidation is done in a timely manner based on customer requests.
Job Requirements
- A Degree in Finance or Accounting, management, or a related field is mandatory.
- A minimum of 3 to 5 years of experience in any of the Fintech, Telcom, or Banking, sectors is mandatory,
- Pursuing CPA or ACCA or other equivalent professional qualifications is mandatory. Having completed this qualification would be an added advantage.
- Demonstrating an understanding of IFRS and regulatory operational requirements is mandatory.
- Experience working in a global/multinational enterprise with a good understanding of the emerging market is preferred.
How to apply
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 31st March 2023 through the job’s platform on: jobs2.RW@mtn.com.
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
Mobile Money Rwanda Limited is an equal-opportunity employer.
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