5^th May 2023                                                   

JOB OPPORTUNITY

Senior Risk Officer

Urwego Bank Plc provides financial services to the people of Rwanda. Motivated by Jesus Christ’s call to serve those in need. Its mission is to achieve economic spiritual transformation in the lives of the underserved, using financial services and tested trainings as we share Jesus Christ’s love. Urwego Bank wishes to recruit (1) qualified, competent, committed, and proactive Senior Risk Officer. They’re responsible to ensure that current and emerging risks are proactively identified and managed through internal control mechanisms and procedures across the bank to ensure compliance with regulatory requirements and other Government standards. This includes execution of Urwego methodologies, control plans, incidents investigations, procedures management and reporting to key stakeholders.

Job Title:  Senior Risk Officer

Department:  Risk Management

Reporting to: Director of Risk Management

Directly supervises: None.

Location: Kigali, Rwanda

JOB SUMMARY     

• The main obligation for the Senior Risk Officer is to develop operational risk policies and standards for risk management department.
• Perform operational risk identification and assessment in all departments and business units. Implement strategic plan to prevent, eliminate and mitigate operational risks.
• Assist Operational Risk Analysts in development of key risk and control indicators.
• Coordinate with senior management in performing operational risk reviews.
• Track and monitor operating risk issues for all departments and business units.
• Report operational risk issues and decisions to senior management monthly.
• Assist in identifying and evaluating risk areas across the operational activities.
• Investigate root causes of operational risks and provide support to mitigate risk.
• Develop strong relationship with key stakeholders and business partners by addressing issues/concerns in timely manner.
• Maintain documentation for risk management and risk policies and procedures.
• Keep abreast of the latest operational risk management techniques and industry best practices.
  
  
  

RESPONSIBILITIES

Promote and fulfil Urwego Bank’s 3Ms as listed above while working within a Christ-centered environment that is mission-driven, community-oriented and results-driven.

Spiritual Integration and Christian Witness

1.      Ensure a personal, healthy spiritual balance within family, work, and church life through the adoption of biblical personal and spiritual disciplines; and

2.      Conduct daily work, make decisions, and help Urwego Bank make decisions in a way that witnesses to the presence, power, and love of Jesus and the reality of his Kingdom on earth.

3.      Senior Risk Officer’s Job Requirements and Responsibilities include but not limited to:

1. Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
2. Anticipates and tracks operational and tactical risks and providing strategic solutions.
3. Manage day to day business of the operations while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management.
4. Work with department and unit teams to help set and meet daily and quarterly goals.
5. Play a significant role in long-term planning, project status reporting, and implementing change control processes.
6. Work closely with the Product lead on other special planning and departmental projects.
7. Oversee and report weekly, monthly, quarterly, and annual metrics.
8. Identify trends and assess opportunities to improve processes and execution.
9. Complete reasonability testing and information validation prior to circulating findings and recommendations to key stakeholders.
10. Collaborate with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
11. Collaborate with transitions and onboarding team as needed.
12. Raise and track issues and conflict, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required.
13. Assess a variety of situations and provide clarity to team and stakeholders.
14. Establish and maintain credible, professional relationships with clients, internal business lines, and external vendors.
15. Solicit and respond to feedback while gaining commitment and support.
16. Support back-office and bank-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.
17. Stay up to date on industry regulations, trends, and technology.
18. Work closely with management team to ensure all operational, administrative, and compliance functions within the bank are being properly executed in accordance with regulatory-based best practices.
    
    
    

QUALIFICATIONS

Personal skills and abilities or The Position Profile:

• Christ-centered character, passion to serve underserved communities of Rwanda.
• Addressing operational concerns and issues, monitoring overall customer satisfaction
• Developing and implementing operational procedures and policies
• Analyzing training needs/requirements
• Excellent interpersonal communication and organizing skills to coordinate project activities.
• Ability to communicate with others effectively.
• Ability to conduct research for special projects, respond timely inquiries, and present written/ oral briefings.
• Ability to work with details and time-sensitive issues.
• Good decision-making skills and response to high-pressure situations

Education, Experience, and Licensing Requirements:

• A bachelor’s degree in business administration or Law or Finance or Economics will be a requirement.
• Minimum of two years of recent overall risk management experience
• Ability to objectively analyze data and information to form a big-picture view of risk.
• Ability to digest detailed information to determine trends and tendencies.
• In-depth knowledge of banking industry, including competitors and adversaries
• Ability to communicate effectively at an executive level.
• Ability to be agile and react to changes in the business environment.

How to apply:

Please submit the following documents to urwegohr@urwegobank.com by 19^th May 2023, 5pm. Please send the documents as one folder with the position you’re applying for as the subject.

• Motivation/application letter explaining your suitability for the position.
• Curriculum vitae (CV) and a copy of academic documents.
• 2 referees that are not blood relatives with their full address/contact.
• Notarized Academic Documents
• Recommendation from your local church.

• Copy of your National ID
• Statement of Faith.
• Criminal Record Form from Irembo. 

Only shortlisted Candidates will be contacted for the interviews.

Thank you.

Urwego Bank PLC

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