Senior Manager Security & Safety at MTN Rwanda: Deadline: 8th March 2024

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Job requirements

Job Requirements (Education, Experience and Competencies)

  • Bachelor’s degree in financial management, Finance, Law, and IT or any other relevant degree.
  • At least 5 years working in a Telecommunications company with a security background.
  • Driving License, Category B.
  • To work anywhere assigned.
  • To be ready to work with government institutions and any other relevant stakeholder.
  • Strong understanding of telecommunication industry.
  • At least 3 years’ experience working with security organs and the regulator.




Job description

Job Responsibilities

  • Develop and implement the Security strategy at MTN Rwanda
  • To oversee all aspects of the organization’s public safety initiatives.
  • To plan, establish, and implement security and public safety measures for the entire organization.
  • Ensure safety of staff, office facilities, and the company’s assets located across the country.
  • Lead the 2nd layer of verification on all fraud, theft and security related matters at MTN Rwanda and its trade stakeholders and submit reports to the management.
  • Manage and monitor Security surveillance and access control systems to ensure safety of MTN staff & facilities.
  • Validation of customer biometrics for Sim Registration and sim swap
  • Manage  external security stakeholders to meet MTN Security interests.
  • Manage the operation of fire detection and protection systems and ensure they are working in all designated areas and report any malfunctions.
  • Ensure security of all movement of the equipment and people at all MTN Rwanda operating locations.
  • Digitalizing of MTNs’ security surveillance systems. (CCTV, Access control and Power control systems)
  • Compile and submit monthly report and ad-hoc reports on security issues in the company.


  • Generate Mobile money reports for external stakeholders (Courts) to follow up on Mobile money fraud and eventual refund to victims.
  • Ensure operational efficiency of the security firms and individuals contracted by MTN.
  • Preparation of security budget.
  • Develop and implement companywide security policies, protocols, and procedure.
  • Supervise and coordinate security operations for MTN Rwanda.
  • Implement security and safety policies, regulations, rules, and norms and make sure that the environment in the organization is safe for employees and visitors.
  •  Recruit and train security officers.
  •  Generate reports for management on incidents and breaches at all MTN facilities and sites.
  •  Create reports for management on security status.
  •  Supervise the installation and use of security tools (e.g, CCTV S, data encryption)
  •  Liaise with external stake holders and procure access clearance for MTN employees and contractors to restricted areas.


  •  Plan and coordinate security operations for company events.
  •  Coordinate staff movement when responding to emergencies and alarms.
  •  Organizing and coordinating fire drills and safety trainings for company staff.
  •  Provide First Aid to company employees in cases of accidents in the workplace and oversee evacuation.
  •  Printing of cards for MTN Agents in line regulatory requirements.
  •  Provide information requested by external stakeholders for judicial purposes.
  •  Facilitating MTN Group employees coming into the country with travel clearance and standby security support while in the country.
  •  Plan and implement strategies that mitigate any security threats that the company may be exposed to both external and internal. (Burglary, Fire and Terrorism and any other)
  •  Security Operational expenditure management
  •  Managing of access for contractors and staff to MTN sites all over the country
  • Lead and Supervise people reporting to security function and responsible for staff performance management.
  •  Manage and supervise security contractors staff stationed at MTN facilities and sites across the country.
  •  Process access clearance from the Regulator, Government ministries and security organs for MTN employees and contractors to work restricted areas.
  •  Manage second layer validation team of KYC and biometrics.




How to apply

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae together with copies of their academic credentials no later than 8th March 2024. MTN Website portal: https://www.mtn.co.rw/careers/

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

At MTN Rwandacell Plc we are committed to safeguarding your data privacy. For more information visit our website to read our job applicants privacy notice that explains how we collect, use, disclose, and protect your personal data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/




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