The Senior Manager of Digital channels’ primary role is to manage operations and second-level support for the entire digital channels’ portfolio of the bank.

Main Responsibilities:

• To provide leadership to the digital channels team in terms of motivation, mentoring, and talent growth in order deliver to the bank’s digital strategy
• Management and technical support of BPR internet banking, Mobile banking (USSD application, App), Agency banking, debit, credit, prepaid cards, ATM machines, bridges, and middleware, and all digital payment systems
• Ensure effective Management and support of all BPR ATM machines, Agency, and Merchant’s POS infrastructure
• Effective functioning, availability, and support of all the digital channels, bridges, and middleware to ensure customers are able to transact 24/7
• Effective management, support, and availability of party third-party services and ensure customer transactions through digital channels are reflected in the core banking system
• Ensure efficient file transfer between all digital channels, other peripheral systems, and the core banking system.

Educational qualifications & Work experience:

• Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or related field.
• 5+ years of experience in Mobile banking, internet banking, agency banking, ATM machines, and middleware management,
• 5+ years of experience in management
• 5+ years of experience in the banking sector

How To Apply

All applications are to be sent to: recruitment@bpr.rw;Deadline for application is: December 22,2022@5PM E.A Time