Security operations Assistants X2 at UN Office Africa: Deadline:Tuesday, 26 May 2020

I. Job Purpose and )lOrganizational Context

Under the guidance of the UNDSS Security Advisor and the direct supervision of the UNDSS Field Security Associate, the SOC Assistant functions as the nerve centre for UN operations in Rwanda.  The SOC Assistant will be familiar with the UNDSS Standard Operating Procedures, UNDSS directives and ensure the Security Operations Centre is functional as a reliable safety and security information and Security Communications Centre. SOC Assistants will maintain a database to enable proper staff accountability and headcounts especially for use during emergencies. Liaise with Security Companies, in case of Incident involving a UN Staff. The SOC Assistant must demonstrate client-oriented skills displaying high sense of responsibility, courtesy, tact and the ability to work with people of different nationality and cultural backgrounds. The SOC Assistant must be able to work on shift for 24 hours/7 coverage.

II. Duties and Responsibilities

In this section list the primary responsibilities of the position (Typically five).  As needed add additional context below the responsibilities.  Tip: Focus on what the job entails not how to do the job. 

• Maintain the UNDSS Security Operations Centre functional as a Safety and Security Information and Security Communications Centre  for the UN in Rwanda 24/7;
•  Broadcast all urgent security advisories over the VHF network, email and the eTA;
• Operate VHF & HF radios and sat-phones;
•  Conduct radio checks following a monthly roster for the respective UN Agencies;
• Support the Crisis Coordination Centre during a crisis and relay information as instructed to the SMT and Africa Desk;
•  Maintain up-to-date phone numbers for all emergency organizations including Police and Medical facilities;
•  Monitor, gather and compile events via media and online sites that may impact UN Operations; promptly;
• Monitor, track and record all UN Missions in the country including support to visiting VIP movements;
•  Maintain a chronological log, mission tracking log and phone log;    Report all faults relating to the efficient functioning of the SOC;       Maintain an electronic filing system for easy access and maintain a database;
• Draft safety and security advisories/bulletins for the SA/FSA.

111. Competencies 

Innovation: Ability to make new and useful ideas work

Level 2: Analyzes complex technical materials (including data) and makes concise, relevant recommendations

Leadership: Ability to persuade others to follow

Level 2: Proactively identifies new opportunities and challenges

People Management:Ability to improve performance and satisfaction

Level 2: Takes ownership of responsibilities

Communication: Ability to listen, adapt, persuade and transform

Level 2: Understands, explains and shares information on assigned tasks with accuracy and clarity

Delivery:Ability to get things done while exercising good judgement

Level 2: Meets goals and timelines for delivery of products or services;

Education:

• High School Diploma. Higher education or specialized training desirable

Experience:

• At least 2 years’ experience in a Police or Emergency service Operations Centre or 4 years in Radio Communication;
• Trained and used Microsoft Office applications. (excel)

Language Requirements:

• Proficient in English, Fluency in both written and Oral. Fluent in both written and oral in Kinyarwanda