African Union Avenue-Remera P.O. Box: 6555, Kigali Rwanda
E-mail: info@grandlegacy.rw Website: www.grandlegacy.rw
Tel: 280-408-080Â | Cell: (+250)788-303-483)
June 17, 2025
VACANCY ANNOUNCEMENT
Grand Legacy Hotel invites applications for the following positions:
I. SECURITY OFFICER
POSITION SUMMARY
To ensure the safety and security of hotel guests, staff, and property by maintaining a visible presence, preventing incidents, and responding swiftly to emergencies.
RESPONSIBILITIES
- Familiarity with access control systems, CCTV operation, and fire safety equipment
- Basic first aid and CPR skills are preferred
- Patrol hotel premises (lobby, parking, guest rooms, service areas) and monitor CCTV to maintain safety and detect security breaches
- Control access points screen guests, visitors, staff, and luggage; enforce hotel policies on entry and exit
- Respond promptly to alarms, emergencies, disturbances, and suspicious activities; report and document incidents accurately.
- Provide assistance to guests escort as needed, offer directions, and handle inquiries in a polite, professional manner
- Enforce safety protocols: fire safety, emergency evacuation, access control, and conflict de-escalation.
- Maintain daily logs and incident reports; communicate issues to supervisors and coordinate with law enforcement when required.
- Conduct regular checks of CCTV, safety equipment, emergency exits, and patrol assigned zones
- Uphold a visible presence to deter theft, vandalism, or misconduct acting decisively and calmly
REQUIREMENTS
- Secondary school certificate or equivalent; vocational training in security or hospitality an advantage
- Minimum 5 years of security experience, preferably in hotel or customer service environments.
- Fluent in English; proficiency in French or Kinyarwanda is a strong advantage.
- Proven work experience as a Security Officer, preferably in the hospitality sector.
- Strong physical presence and alertness.
- High level of integrity, confidentiality, and discipline.
- Good communication skills in Kinyarwanda and English, Swahili, French are an added advantage.
- Ability to remain calm under pressure and handle conflicts professionally.
- Basic report writing and incident documentation skills.
- Knowledge of hotel safety procedures and emergency response protocols.
- Candidates for this job must have no criminal record
CONFIDENTIALITY
- While working for the Company, you will have access to a wide variety of confidential information concerning the Company, its guests, and employees.
- It is vital that all such information remains confidential and must not be disclosed to anyone outside
The Company, guests and employees, unless otherwise stated
APPLICATION PROCESS
Please forward your completed Resume/CV by email as an attachment to following address
e-mail:
- Application deadline: June 17, 2025
- IF NO NOTIFICATION NOTE THAT YOU HAVE NOT BEEN SELECTED
Christian NDAGIJIMANA
MD
Grand Legacy Hotel
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