Sales & Partnerships Coordinator (Rwanda)
POSITION SUMMARY
Position overview: Sinapis is seeking a strategic and creative sales professional who has a proven track record in helping relationship-driven customer acquisition and revenue growth targets. This is an outgoing, results-oriented, organized team player who will proactively introduce Sinapis to new partners within the entrepreneurship ecosystem, to strengthen current sales processes, and to oversee reduction of client churn rates. This is a customer engagement role and will work closely with the Rwanda Country Manager.
Role level: Coordinator
Reports to: Rwanda Country Manager
Location: Kigali, Rwanda
Employment type: Salaried, full-time
WHAT YOU WILL DO
- Achieve measurable growth by hitting sales targets and successfully acquiring and retaining customers and partners
- Implement a local sales strategy to grow the customer base of entrepreneurs across locations in which Sinapis is present and to grow its reach to new areas
- Maintain positive business relationships with current sales partners to deliver future customers
- Promptly respond to all enquiries received through the HubSpot Customer Relationship Management (CRM) system, Sinapis social media channels (Facebook, Twitter, Instagram, LinkedIn) and formal office communication platforms (office phone and email)
- Attend all Sinapis events organized by the East Africa Marketing Manager and Events & Special Projects Manager to respond to inquiries and receive contacts from potential Sinapis leads
- Proactively seek out, attend, and report out on external ecosystem events and engagements that may have potential Sinapis partners and clients to increase lead pipeline
- Oversee the entrepreneur application process with greater detail by communicating with applicants and facilitating face-to-face follow up meetings and business need assessments where required
- Effectively implement a robust referral system for existing and past clients
- Be comfortable carrying out these duties as a one-person team at first with a view towards building out a team of direct reports over time
- Demonstrate the Sinapis core values of being relational, excellent, joyful, open-handed, innovative, Christ-centered, eager to serve, and a wise steward (REJOICES)
- Lean forward to meet other needs of your manager and team as anticipated or assigned
WHO WE ARE LOOKING FOR
- You are a team player who is ready to implement a formidable sales strategy that significantly increases the number of entrepreneurs we serve in Rwanda in twelve months
- You are a sales professional ready to take on a customer facing role that may involve being out in the field multiple days per week
- You are a connector with experience in creating collaborative, mutually beneficial partnerships
- You are a great listener always looking for customer insights that connect to a greater strategy
- You are a culturally-aware professional with a pulse on the local business and entrepreneurial landscape
- You are a follower of Christ and have a healthy relationship with Him
- You are humble and have a teachable spirit
REQUIRED QUALIFICATIONS
- A heart for our mission and a passion for alleviating poverty through private sector development
- 3-5 years of experience managing a high-performing sales team
- Strong understanding of the sales process and a demonstrated track record of acquiring and retaining customers
- Experience with objection handling and the ability to identify hidden customer objections
- Solid understanding of business, entrepreneurship, and missions
- Excellent interpersonal skills and emotional intelligence
- Ability to work independently in a small team environment
DESIRED QUALIFICATIONS
- Experience using customer relationship management systems such as Hubspot or Salesforce
- 3+ years of relevant experience in a senior sales role at an NGO, creative agency, or SGB that shows your ability to work on a variety of projects
ABOUT SINAPIS
Sinapis is a Christian organization that equips faith-driven entrepreneurs to grow companies that change the world. Our mission is to make disciples and alleviate poverty through the power of entrepreneurship. We serve entrepreneurs in emerging market nations and help grow Kingdom businesses by blending intensive business training with faith-based principles and access to capital. These entrepreneurs learn to scale their business while making a social and spiritual impact in their community.
We have trained over 5,000 entrepreneurs, and our services are offered in Kenya, Uganda, Rwanda, Ghana, Liberia, Egypt, Brazil, Mongolia, Mexico, Mozambique, and Burundi. As Sinapis continues to expand, a key part of our strategy is to continue to develop a best-in-class faith-driven entrepreneurship ecosystem in East Africa. We are also working to equip other organizations and networks around the world with our training programs, toolkits, and systems.
WHAT YOU CAN EXPECT
- Deep, fulfilling impact. This is a mission impacting thousands of lives economically, socially, and spiritually.
- The opportunity to enable and empower incredible entrepreneurs that God is using to grow companies that provide jobs for the materially poor and change communities around the world.
- World-class development experience. We work at the frontier and the leading edge of private-sector development, and you’ll gain excellent experience in enterprise solutions to poverty.
- Unique professional experiences, coaching, and mentorship opportunities.
IF YOU ARE INTERESTED IN APPLYING
Please only submit your application directly on sinapis.com/careers before 8th January 2024. You must include a PDF resume and a one-page cover letter that sufficiently addresses the following:
- What motivated you to apply for this role?
- Sinapis is a Christian organization with a mission of making disciples and alleviating poverty through the power of entrepreneurship. Briefly describe what this mission means to you.
- In your own words, what will make this role successful?
- What else would you like to share with us as we consider your application? (You may discuss expected constraints, personal circumstances, professional aspirations, or anything else you feel would be relevant for the hiring committee to consider).
We are excited to read your cover letter. Please note that applications without the required materials will not be considered.
