Job Profile: Sales Officer –HORECA
Department: Sales and Marketing Department,
Rwanda Farmers Coffee Company Ltd (RFCC) is a large-scale coffee roasting and packaging facility in Kigali. It produces excellent roasted coffee from the highest quality Rwandan Arabica coffee beans. RFCC sells its coffee under the brand of “Gorilla’s Coffee” into local, regional and Global markets.
RFCC is looking for an energetic Sales Officer to join our team. This is seen as an important role in the development of HORECA channel for Gorilla’s Coffee & reports to the Sales and Marketing Manager of RFCC.
This is a great opportunity to join one of the fastest growing and most dynamic companies in East Africa based in Kigali-Rwanda.
Role profile:
The HORECA sales Officer are responsible for the distribution and sales of Gorillas coffee in hotels, restaurants, coffee bars and offices. The successful candidate will manage sales growth in a network of existing clients and also be responsible for finding and selling Gorillas coffee to new clients. A key part of the role is to ensure that clients pay for products in a timely fashion.
The successful candidate will be able to demonstrate a depth of experience and sales success gained in working in a similar environment
Duties and Responsibilities:
- Builds business with existing customers through finding additional value adding opportunities customers through relationship management and service.
- Recruits new customers from Hotels, Restaurants, Coffee Shops and restaurants.
- Follows-up closely to ensure that customer orders are delivered in time and as per customer requirements.
- Ensure, timely collection of payments from clients,
- Meets daily, monthly and annual sales targets as determined in the performance indicators.
- Maintains updated customer record and intervention data forms
- Research target markets, identify potential business opportunities, assess and present their position, and propose sales options for them;
- Requests approval from the sales and marketing manager for any credit
- Contract any sale made on credit, by providing written information on the client name, location, contact details, and expected payment collection date,
- Share summarized daily sales report, monthly reports.
- Address customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management;
- Recommends changes improvements or new products by remaining current on industry trends, market activities, and competitors,
- Comply to, and ensure implementation of the company’s internal policies, procedures, and regulations,
- Propose clients branding solutions that can improve channel performance,
- Any other duties that the Management may direct you to
Requirements
- Bachelor’s degree in Marketing, Agribusiness, Agricultural Economics, Economics, or other related fields
- A minimum of 3 years selling g experience in a similar selling environment
- Fluency in English and Kinyarwanda. Knowledge of French would be an added advantage
- Valid driving license from Rwanda for vehicles category B.
What’s in it for you?
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. This is a role that will allow the person to experience and grow in a dynamic international environment. We will offer a competitive remuneration package
Skills for Success
- Strong commercial acumen
- Excellent communication skills and ability to quickly form collaborative relationships
- A passion for on-trade sales and marketing
HOW TO APPLY: Interested candidates are requested to submit their applications (i.e. copies of their degree certificates, application letter addressed to the CEO, detailed curriculum vitae and any other relevant certificates) at E-mail: gerard.k@gorillascoffee.com with a copy to info@gorillascoffee.com not later than 23rd July 2023.
Only shortlisted candidates shall be contacted.
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