Report to: Chief Marketing Officer
Duties and responsibilities: –
- Formulating a sales plan for the season with the Chief Marketing Officer
- Insuring that planning sheets are updated daily
- All Customers claims are addressed timely and corrective action put in place
- Authorizing credit notes where necessary liaison with the sales and Chief Marketing officer or the Chief Executive Officer
- Analysing weekly sales versus the budget and checking the sales tend
- Responsible for the analysis of sales by customer on a monthly and yearly basis
- Cordinating the sales team activities
- Providing guidance and advance to the sales team to the sales team on how to respond to customer enquiries
- Stock decision ands and on sales and composites
- Sampling plans to encourage in sales
- Insure order are received , checked and answered timely
- Daily sale summary to the Chief Marketing Officer
- Liase with the production department to insure prediction are accurate and up to date and that they meet the planned sales
- Monitoring daily auction prices to make summer
- Answering new customer enquiries and encourage new sales
- Monitor market trends and advising the production and post- harvest team
- Receiving confirming ,and passing order to the pack house manager for processing and following up on the same
- Ensuring all the exports documents are processed and delivered to the shipping argent timely and accurately,
- Flight booking and confirmation
- Preparing and out the packing list ,shipping document for customers and following up for their commercial invoices
- Handling customer complaints and following up on action plan on the same with the pack house and production teams
- Helping the chief marketing officer to develop new market
- Booking and following on booking and space confirmations from the shipping agent
- Communicate to the clients on order and shortage and substitutes
- Balancing the Auctions and direct sales
- Summarising weekly orders for boxes calculation for the truck and airspace
- Keeping of customer records
- Application for Phyto Sanitary Certificate for all shipments through the Kephiss electronic system
- Preparation of weekly forecast in terms of boxes per week and comfirming actual bookings to the freight forwarder daily for this efficient panning to avoid offloads
- Coordinate and be a focal point of all Certifications (Faire trade, Global G.A.P, MPS GRASP…….) in order to comply with international market as well as local
- To perform any other duty assigned by your supervisor
JOB SPECIFICATION
Essential requirements
- BSc/BA in business administration, marketing, communications or relevant field; MSc/MA will be a plus
- Proven experience as Sales Manager in the flower industry in highly pressurized environment
- Demonstrable experience in developing efficient strategies and business plans for all marketing aspects (branding, product promotion etc.)
- Solid understanding of market research and data analysis methods
- Ability to apply Sales techniques over digital (e.g. social media) and non-digital (e.g. press) channels
- Understanding of different business disciplines (IT, finance etc.)
- Proficient in MS Office and business software
- A leader with both creative and analytical capabilities
- Outstanding communication (written and verbal) both English and French and interpersonal abilities
APPLICATION PROCESS
Qualified Candidates should submit their application letter, Curriculum Vitae (CV) with proven work experience, copy of academic documents, transcript and copy of National Identification to Bella flowers Ltd at recruitment@bellaflowers.rw
The deadline for submitting application is on 23rd December 2021 at 5:00 pm local Time.
Application should be addressed to The Chief Executive Officer of Bella Flowers Ltd
Emmy NYIRIGIRA
Chief Executive Officer
