Job Title: Sales Engineer (Cement Industry)
Location: Rwanda
Reporting to: Head of Sales & Marketing
Job Summary:
We are seeking an experienced and dynamic Sales Engineer to join our team at a leading cement factory in Rwanda. As the Sales Engineer, you will be responsible for managing sales to key construction companies and government infrastructure projects. Your expertise in construction project management, troubleshooting customer issues, and ensuring customer satisfaction will be crucial in driving sales growth and maintaining profitable customer relationships.
Responsibilities:
- Develop and Implement Sales Strategies:
- Identify and target potential clients within the cement industry to expand customer base.
- Promote and sell our cement products and solutions to existing and potential customers.
- Develop and maintain strong, long-term relationships with clients to foster loyalty and repeat business.
- Manage Sales Pipeline:
- Build and maintain a robust sales pipeline by proactively identifying and engaging potential customers.
- Follow up on leads, conduct product presentations, and negotiate contracts to secure new business.
- Prepare and deliver sales presentations and proposals tailored to client needs.
- Technical Expertise and Support:
- Possess in-depth technical knowledge of cement products, applications, and construction processes.
- Understand client needs and provide technical assistance and support as necessary.
- Collaborate with the technical team to address customer inquiries and provide appropriate solutions.
- Customer Relationship Management:
- Ensure customer satisfaction and address any concerns or complaints promptly and effectively.
- Establish long-term relationships with key decision-makers and influencers in the construction industry.
- Understand client needs and tailor solutions to meet their specific requirements.
- Pricing and Profitability:
- Analyze market trends, pricing strategies, and competitors’ pricing to ensure competitive and profitable pricing for the product segment.
- Monitor sales performance metrics and profitability of the assigned segment.
- Collaborate with the finance team to ensure proper billing, invoicing, and payment collection procedures.
- Reporting and Analysis:
- Generate and submit accurate and timely reports on sales activities, including customer interactions, sales progress, and market trends.
- Analyze sales data and market insights to identify opportunities for growth and improvement.
KPIs:
- Sales Revenue: Achieve or exceed sales revenue targets on a quarterly and annual basis.
- New Customer Acquisition: Generate a specified number of new customers within a given period.
- Sales Conversion Rate: Maintain a high conversion rate from leads to closed deals.
- Customer Retention: Maintain a high percentage of customer retention and repeat business.
- Customer Satisfaction: Ensure a high level of customer satisfaction based on feedback and surveys.
- Sales Pipeline Growth: Continuously expand and nurture the sales pipeline to ensure future business opportunities.
- Market Share: Increase market share within the cement industry through effective sales strategies.
- Sales Activity: Maintain a high level of sales activity, including customer visits, presentations, and proposals.
- Sales Forecast Accuracy: Provide accurate sales forecasts to facilitate production planning and resource allocation.
- Sales Reporting: Submit timely and accurate sales reports, including key metrics, market trends, and competitor analysis.
Qualifications:
- Bachelor’s degree in civil engineering, Construction Management, or a related field. A master’s degree is a plus.
- Proven experience in sales and business development within the construction industry, preferably in cement or building materials.
- Strong project management skills with the ability to handle multiple projects simultaneously.
- Excellent communication, negotiation, and presentation skills.
- Technical proficiency and ability to understand and address customer inquiries and concerns.
- Ability to build and maintain relationships with key stakeholders, including construction companies and government organizations.
- Result-oriented mindset with a focus on achieving sales targets and driving revenue growth.
- Familiarity with market research and data analysis techniques.
- Proficiency in using CRM software and other sales tools.
- Fluency in English and Kinyarwanda is desirable.
HOW TO APPLY:
Candidates interested in the above vacancy are required to submit their application Documents together with copies of the degrees certificates, detailed curriculum vitae, and any other relevant certificates should be submitted at CIMERWA Plc head office at KIMIHURURA, GASABO District, and Western Province or its liaison office at BUGARAMA, Rusizi and/or at Email: cimerwa@cimerwa.rw not later than Monday 15th January 2024.
Note: Only Shortlisted Candidates will be contacted.
If you meet the qualifications and are passionate about the construction industry, we encourage you to apply for this challenging and rewarding Sales Engineer position. Join our team and contribute to the growth and success of our cement factory in Rwanda.
Human Resources
CIMERWA Plc
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