Sales Channel Acquisition Support at Airtel Rwanda Ltd | Kigali : Deadline: 18-01-2023

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JOB DESCRIPTION

Position Title

Sales Channel Acquisition Support

Proposed Job Level

Officer

Location

Kigali, Rwanda

Business Unit /

 Function Department

Sales & Distribution

Written By

HR

Administrative Reporting to:

Operations Manager

Approved by:

Functional Reporting to:




 1. JOB PURPOSE

 To Lead and Manage the Channel Sales support section within Sales & Distribution Department, Oversee all Channel acquisition activities, Sales Analysis and Sales Administration.

 2. KEY ACCOUNTABILITIES

Expected End Results:

Supporting Activities:

1. Sales Channel Acquisition onboarding

  • Providing KYC and Swap access to acquisition channel
  • Creation of New AM Agents
  • Follow up on all stakeholders on KYC-related issues
  • AM Agents KYC management
  • Outlets acquisition, Motivation and Retention.

2. Dealer & Kiosks, AMBs & Agents platforms support + Daily operations & Profitability

  • Support on partners operations in USDM
  • Bsoft issues support to allow faster onboarding of new AM Agents
  • Agents PIN resets support
  • AMBs & Kiosks daily transactions monitoring reports.

3.       KYC platform coordination + KYC devices performance monitoring & reporting

  • Process and test all the new features of the platform (UAT, etc)
  • KYC Devices reporting district wise, zone wise, daily, weekly, monthly.

4.       Channel Acquisition & Growth Report

  • MD – Agents mapping tracker
  • MH – SSO/Kiosks/KYC Agents mapping tracker
  • Channel wise Gross add performance reports(daily)
  • District wise channel growth reports (new and existing SSOs per MHs, New and existing AM Agents per MDs)
  • MH & MD daily, weekly and monthly performance report.

Demonstrated Key competencies

This section requires an overview of the skills, education and experience required to do the job at a satisfactory level. It is not a list of the job holder’s qualification.

Skills critical to the role:

  • Self-motivated with high energy levels, a sense of urgency, empathetic, able to demonstrate a drive for results within tight deadlines
  • Good business acumen – very high analytical skills.
  • Strong troubleshooting and problem-solving skills. Should be able to think on their feet and provide timely solutions with ability to follow up issues till closure.
  • Excellent interpersonal skills and decision-making ability + Team player.

Educational Level & working experience must have:

  • A university bachelor’s degree in business administration with Information Technology OR a Business administration-related degree with good experience with ICT tools.
  • Very good IT skills (MS Excel, SQL, Microsoft office tools)
  • At least one year work experience in Telecom or FMCG or Mobile Financial Services.




 Application procedure:

 Interested and qualified candidates are invited to apply for the roles by sending an application letter and resume to “recruitment@rw.airtel.com ”

Also indicate the position you are applying to in the subject line.

Only shortlisted Candidates will be contacted.

The deadline for applications is 06.00 PM on 18 January 2023










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