TERMS OF REFERENCES FOR THE RECRUITMENT OF THE FOLLOWING POST :
Job Position: Retail Officer
Reporting
The Prime Life Retail Officer reports to the Retail Senior Manager.
Duties & Responsibilities
- Identifying potential new clients
- Understanding and promoting the company’s Products and services
- Strive to improve customer satisfaction through excellent customer service
- Visiting clients and potential clients to evaluate needs or promote products and services with sales agents or alone,
- Preparing weekly and monthly reports of the agents under your supervision.
- To achieve a set sales target for the territory through growth in their Portfolio and by growing sales agent’s numbers.
- Provide the necessary support to Sales agents to enable them to generate market leads and close new business.
- Manage, develop, coach, control, and motivate the sales force to develop their skill to ensure that high professional standard is achieved.
- Represents Prime Life Insurance within the territory assigned.
- Ensure the monthly deductions are done on time
- Manage the no deducted premiums and propose solutions accordingly
- Ensure that all sales agents have submitted all required documents and ensure its security
- Keep abreast of competitor activity and market trends and share relevant information with the team;
- Adhere to all company policies and procedures;
- Perform other duties as assigned.
Qualifications and experience
- University degree A0 in one of the following fields:
- Sales and Marketing, Communication, Public relation, Economic sciences and management, Social sciences, Education
- Minimum of 2 years of experience in the financial institution or in Telecommunication.
- Experience with managing a diverse team to meet specified sales targets.
- Experience with managing Sales Representatives and Sales Agents is critical.
- Proven experience in managing and directing a sales teams, people management,
- Proven experience in recruitment & training and managing Sales agents,
- Preferably 25 to 35 years old.
- Fluency in spoken and written Kinyarwanda and English language skills
- Commitment to training sales agents to maximize individual and retail sales goals
- Ability to take initiative and work independently
- Excellent selling, negotiation, and communication skills
- Prioritizing, time management, and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Mastering IT tools
- Being Rwandan by nationality
Skills and competencies
- Good communication and negotiating skills
- Computer skills Word-Excel-PPT
- Good interpersonal skills
- Leadership skills, Capacity of conflict resolution
Other Requirements:
- Clean criminal record
- Valid Driving License Cat B
Job application procedure
- Application letter addressed to Chief Executive Officer and Education certificates (combined in pdf);
- Recent Curriculum Vitae (CV) with proven work Experience including three referees and a copy of National Identification (combined in pdf).
Interested candidates should send their cover letter and well detailed CV no later than 4th March 2023 via the apply` button below.
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