JOB VACANCY-RETAIL MANAGER
HC Solutions Ltd is a Human Resources Management Agency registered in Rwanda. The Company has a team of highly experienced Human Resources professionals, with a rich exposure in various sectors including Banking, Hospitality, Telecom, Logistics, Manufacturing, NGO’s, UN Agencies etc.
Our client, operating in the Smartphone Financing Solutions, is looking to hire a self-motivated, qualified individual with passion to join the team in the position of Retail Manager.
Job Title: Retail Manager
Organization Unit: Commercial Department
Reporting line: Commercial Director
The job holder is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff and stakeholder management
- Work with the Commercial Director to implement marketing and sales strategies
- Develop a Retail / Market penetration strategy
- Establish a Retail network across the country
- Responsible for the expansion of the network and identify new areas to expand
- Manage the performance of the entire Retail team
- Analyze sales and revenue reports and make forecasts
- Managing budgets
- Keep abreast of market trends to determine the need for improvements
- Cultivating an extraordinary client focused culture
- Maintain clients and increase sales returns
- Deal with complaints from customers to maintain the company reputation
- Monitoring the performance of the country and change plan if necessary
- Monitoring the performance of the Retail team against objectives
- Promoting the best agents and retail supervisors to keep motivating the team
- Building a passionate and outstanding direct sales team
- Ensure that direct reports receive trainings to enhance their skills
- Proven experience as Retail Manager or in other managerial position
- Outstanding communication and interpersonal abilities
- Excellent organizing and leadership skills
- Commercial awareness
- Experience background in Banking, Manufacturing or Telecommunication sector is an added advantage
Qualification and Experience |
- At least 7 years of working experience as a Retail Manager or other managerial positions
- Excellent Knowledge of Retail Management best practices
- Bachelors’ degree in Business Administration, Marketing, sales, Communication or relevant field; MBA is desirable
All interested applicants should submit their detailed Curriculum Vitae, academic documents, and other relevant certificates @recruitment@hcsolutions.rw no later than Thursday 31st August 2023 at 5 PM.
Please note that only short-listed candidates will be contacted.
For more information about HC Solutions Ltd, please visit the below: https://www.hcsolutions.rw
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