Retail Manager at HC Solutions Ltd : Deadline: 31-07-2023

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JOB VACANCY-RETAIL MANAGER

HC Solutions Ltd is a Human Resources Management Agency registered in Rwanda. The Company has a team of highly experienced Human Resources professionals, with a rich exposure in various sectors including Banking, Hospitality, Telecom, Logistics, Manufacturing, NGO’s, UN Agencies etc.

Our client, operating in the Smartphone Financing Solutions, is looking to hire a self-motivated, qualified individual with passion to join the team in the position of Retail Manager.

Job Title: Retail Manager

Organization Unit: Commercial Department

Reporting line: Commercial Director


The job holder is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff and stakeholder management

  • Work with the Commercial Director to implement marketing and sales strategies
  • Develop a Retail / Market penetration strategy
  • Establish a Retail network across the country
  • Responsible for the expansion of the network and identify new areas to expand
  • Manage the performance of the entire Retail team
  • Analyze sales and revenue reports and make forecasts
  • Managing budgets
  • Keep abreast of market trends to determine the need for improvements
  • Cultivating an extraordinary client focused culture
  • Maintain clients and increase sales returns
  • Deal with complaints from customers to maintain the company reputation
  • Monitoring the performance of the country and change plan if necessary
  • Monitoring the performance of the Retail team against objectives
  • Promoting the best agents and retail supervisors to keep motivating the team
  • Building a passionate and outstanding direct sales team
  • Ensure that direct reports receive trainings to enhance their skills
  • Proven experience as Retail Manager or in other managerial position
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Commercial awareness
  • Experience background in Banking, Manufacturing or Telecommunication sector is an added advantage


 Qualification and Experience 
  • At least 7 years of working experience as a Retail Manager or other managerial positions
  • Excellent Knowledge of Retail Management best practices
  • Bachelors’ degree in Business Administration, Marketing, sales, Communication or relevant field; MBA is desirable

All interested applicants should submit their detailed Curriculum Vitae, academic documents, and other relevant certificates @recruitment@hcsolutions.rw  no later than Thursday 31st August 2023 at 5 PM.

Please note that only short-listed candidates will be contacted.

For more information about HC Solutions Ltd, please visit the below: https://www.hcsolutions.rw

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