Job Title: Regional Sales Coordinator |
Location: Rwanda |
Reporting line: Head of Commercial & Customer Finance |
Position Overview:
As a Regional Sales Coordinator at ENGIE, you will be responsible for overseeing sales and collections activities within a specific region. Your role will involve managing a team, developing sales strategies, and ensuring timely collections to optimize revenue generation and customer satisfaction.
Key Responsibilities:
- Sales Strategy and Planning:
- Develop and implement sales strategies and action plans to achieve revenue targets and expand market presence within the assigned region.
- Coordinate with the sales agents to identify market opportunities and potential clients.
- Collaborate with the marketing team to align sales initiatives with overall marketing campaigns and promotional activities.
- Monitor sales performance and provide guidance and support to the team to improve results.
- Conduct regular market research and competitor analysis to stay updated on industry trends.
- Team Leadership and Management:
- Recruit, train, and manage a team of sales representatives within the region, providing guidance, coaching, and support to ensure high performance and motivation.
- Set clear sales targets and KPIs for the team, and monitor performance against goals, providing feedback and implementing corrective actions as needed.
- Foster a culture of accountability, collaboration, and continuous improvement within the sales team.
- Collection Management:
- Develop and implement collection strategies to ensure timely payment from customers.
- Monitor outstanding accounts and follow up with customers to secure payments.
- Resolve any billing or payment discrepancies in coordination with the finance department.
- Implement credit control measures to minimize bad debts and improve cash flow.
- Customer Relationship Management:
- Build and maintain strong relationships with key customers, including distributors, retailers, and end-users, to drive sales and promote customer loyalty.
- Conduct regular visits and meetings with customers to understand their needs, address concerns, and identify opportunities for upselling and cross-selling.
- Ensure a positive customer experience by providing timely and effective support, resolving issues promptly, and exceeding customer expectations and act as a liaison between the sales team, customers, and other departments within the organization.
- Reporting and Performance Management:
- Prepare regular sales reports and forecasts, analyzing sales data, trends, and performance metrics to track progress against targets and identify areas for improvement.
- Present sales performance updates, key achievements, and challenges to senior management, providing insights and recommendations for future actions.
- Implement sales performance incentives and recognition programs to motivate and reward top performers within the region by coordinating with the departmental analyst.
- Desired Attributes:
- Strategic thinking and analytical skills, with the ability to develop and execute effective sales strategies and plans.
- Results-oriented mindset with a focus on delivering measurable results and driving continuous improvement.
- Adaptability and flexibility to thrive in a fast-paced and dynamic environment, with the ability to manage multiple priorities and meet deadlines.
- Customer-centric approach with a passion for delivering exceptional service and building long-term relationships with customers.
- Knowledge of the energy sector, particularly in off-grid and renewable energy solutions, is highly desirable.
- Commitment to the mission and values of ENGIE Energy Access, with a desire to make a positive impact on communities and the environment through sustainable energy solutions.
- Experience leading entry level staff on tactical implementation.
- Proven track record of success in Sales, Marketing especially in the field.
- Excellent Interpersonal communication skills to coordinate the work of internal or external teams.
Required Qualifications and Experience:
- Bachelor’s degree in business administration, marketing, or a related field; master’s degree preferred.
- Minimum of 5 years of experience in sales management or business development roles, preferably in the energy or telecommunications sector.
- Proven track record of success in achieving sales targets and driving revenue growth within a regional or territory-based sales environment.
- Strong leadership and management skills, with the ability to inspire, motivate, and empower a sales team to achieve goals and objectives.
- Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with customers and stakeholders.
- Proficiency in sales management software, and Microsoft Office suite.
- Valid driving license and experience in driving a plus
Qualifications:
- Bachelor’s degree in business administration, Marketing, Advertising or related.
- MBA an Advantage
Language(s):
- English
- Kinyarwanda
Interested candidates should send their both combined cover letter and well detailed CV no later than 17th May 2024 via the apply button below.
ENGIE Energy Access is an equal opportunity employer, promoting diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity.
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