Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa and the Global South towards a zero-carbon future, not just to make a living? Ampersand is your answer.
About Ampersand
Ampersand is Africa’s emobility pioneer. Ampersand provides electric motorcycles and charging infrastructure (battery swap stations), uniquely tailored to serve half of Africa’s road fleet: Commercial motorcycle taxi and delivery drivers. Moto taxis are a primary means of public transport in African cities, and it is estimated that these drivers spend >$6Bn p.a. on gasoline in East Africa alone. Ampersand has developed an electric solution that is more powerful, fun to drive, and more cost-effective than the incumbent. Ampersand drivers routinely earn over 30% more income by going electric.
The company started in Kigali, Rwanda and expanded into Nairobi, Kenya in 2022. Today it has over 2,000 e-motorcycles on the road and 36 battery swap stations across the two countries. Ampersand is leading the market in quality and affordable tech, customer traction, and operational systems. The Ampersand team consists of 300+ staff drawn from diverse backgrounds and is working hard to see all 5 million taxi motorbikes in East Africa become electric by 2030. Ampersand is rapidly scaling its operations and is looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.
Ampersand is a company that values innovation, creativity, and continuous improvement. It seeks people who are proactive problem solvers to drive results. Ampersand promotes leadership within the organization and is a place where you can grow your career as you work with some of the brightest and hard-working individuals in East Africa.
Our Values
Customer-centric Everyday: We prioritize our customers daily, tailoring solutions to exceed expectations.
Challenge The Status Quo Through Innovation: Our dedicated teams constantly challenge the status quo, driving innovation to enhance customer experiences and deliver solutions that go beyond expectations
Love Solving Problems Together: Internal collaboration is our approach; we thrive on solving challenges alongside our customers.
Stay Agile: We stay agile to swiftly meet dynamic customer needs and adapt to a changing landscape.
Driven By People And Planet: Beyond business, we’re committed to people and the planet, ensuring a positive impact.
About the role
We are seeking a highly motivated and skilled Refurbishment Officer to join our team. The Refurbishment Officer will play a crucial role in overseeing and managing the refurbishment process, ensuring the successful restoration of Ampersand electric motorcycles. The ideal candidate should possess excellent communication skills, have a strong background in electrical, electronics, or electro-mechanical fields, and demonstrate a keen attention to detail.
Responsibilities include;
- Communication:
- Effectively communicate with customers, internal and external stakeholders, including asset financing partners and insurance representatives.
- Provide regular updates on refurbishment progress and address any concerns or inquiries from stakeholders.
- Documentation:
- Maintain accurate records and documentation related to refurbishment of motorcycles.
- Prepare reports for management and stakeholders on status and outcomes.
- Analytical Skills:
- Apply analytical skills to assess and improve refurbishment processes.
- Identify opportunities for efficiency and cost-effectiveness in the refurbishment workflow.
- Driving Skills:
- Hold a valid driving license with category A, enabling the candidate to ensure that the asset is well refurbished and meets our quality standards.
- Interpersonal Skills:
- Collaborate with team members and external partners to ensure smooth workflow.
- Build and maintain positive relationships with colleagues, clients, and other stakeholders.
- Technical Background:
- Possess a background in electrical, electronics, electro-mechanical or related fields to understand and address technical aspects of the refurbishment process.
- Microsoft Office Proficiency:
- Utilize Microsoft Office tools for refurbishment process documentation, communication, and reporting.
- Attention to Detail:
- Conduct thorough inspections of refurbished assets, ensuring quality and adherence to specifications.
- Identify and rectify any issues or defects during the refurbishment process.
Minimum qualifications
- Bachelor’s degree or equivalent in a relevant field.
- Demonstrate a minimum of 2 years of experience working in a team, preferably in a refurbishment or related field.
- Have a loss adjuster experience would be an added bonus
- Proven experience in refurbishment, maintenance, or related roles.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a team environment.
Timing
ASAP
Compensation:
A competitive compensation package commensurate with local market rates and experience including health insurance.
Application Link
Deadline
April 4th 2024, 5PM
Job location
This role will be based in Kigali, Rwanda
Click here for more details & Apply
