TERMS OF REFERENCE FOR THE RECRUITMENT OF THE RECEPTIONIST
Employer: Nirvana Heights Resort and Spa Ltd
Position: Receptionist
Place of Engagement: Rubavu
Nature of Business: Hotel/Tourism
Nirvana Heights Resort and Spa Ltd seek a qualified physical front desk agent with a high level of professionalism and effective decision making.
The applicant must have strong interpersonal and administrative skills.
Key Requirements:
- Have solid references
- Successful history as a front desk agent or related hospitality experience
- Must have a flexible work schedule
- Flexible schedule
- Task-driven individual
Responsibilities:
- Register & process guests and their assigned rooms
- Accommodate guest requests
- Communicating with hotel staff on the status of guest rooms
- Up-Selling guest rooms and promoting hotel services
- Handling card and cash payments by the guests and issuing appropriate legal receipts
- Maintain a clean and neat front desk area
- Maintain and keep guest records
- Be a Rwandan speaking well Kinyarwanda, and must bilingual (English and French)
To Apply
- Salary: Negotiable
- Gender: ladies are encouraged to apply
Click here to apply
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Deadline for application: 30th July 2020
