Receptionist at GIZ Rwanda | Kigali :Deadline: 22-02-2024

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Vacancy Announcement 

Receptionist for Climate, Energy and Sustainable Urban Development Cluster 

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. The GIZ Office in Kigali covers GIZ’s portfolio in Rwanda and Burundi.  GIZ Rwanda/Burundi implements projects on behalf of the German Federal Ministry for Economic Cooperation and Development, the European Union and other commissioning authorities in the following priority areas: Sustainable Economic Development; Good Governance; Climate, Energy and Sustainable Urban Development; Digitalization and Digital Economy; and regional projects in the Great Lakes Region.

GIZ Rwanda’s Cluster on Climate, Energy and Sustainable Urban Development is implementing a wide range of projects regarding access to energy / rural electrification, renewable energy project development programme, NDC-capacity development, Article 6 capacity building, waste & circular economy, sustainable urban development and forest landscape restoration among others.

The position, allocated within GIZ Rwanda’s Cluster on Climate, Energy and Sustainable Urban Development, will be providing administrative services such as general office management focusing on reception matters.


Candidate Profile

It is with this background that Cluster Climate, Energy and Sustainable Urban Development is searching for one candidate for the Receptionist who will report to the Team Leader Administration and Finance.

Location: Kigali

Fixed term: 1 year.

Position: One (1).

A. Responsibilities

  • Liaising with customers in a service-oriented manner on behalf of the office by providing a Professional phone service, personally welcoming visitors and maintaining a high standard in the reception area.
  • Dealing with phone calls related to GIZ .
  • Ensuring incoming and outgoing calls are efficient and uninterrupted.
  • Performing reception and secretariat services daily.
  • Vehicle allocations and driver assignments.


B. Tasks 

  1. Phone and reception services 
  • Welcoming the visitors in the office.
  • Answering and orienting phone calls and messages and/or forwards them to the different units.
  • Maintaining a call-backs list of all incoming calls which cannot be taken by the relevant staff member.
  • Collating received office invoices.
  • Registering documents and organising incoming and outgoing correspondences .
  • Ensuring that visitors are  made comfortable by  being offered reading  materials to keep them occupied, refreshments .etc… 
  1. Office work and services
  • Sorts out and distributes incoming correspondences.
  • Managing the meeting room (booking follow up).
  • Is responsible for distributing and accepting documents and packages to/from the post office government institutions, embassies etc.,
  • Photocopies and scans documents as needed.
  • Performs other similar duties and tasks at the request of management. 



C. Required Qualifications, Competences and Experience

Qualification

  • Bachelor’s Degree in Administration, or a similar field

Professional experience

  • At least 3 years’ professional experience in a comparable position

Other knowledge, additional competences

  • Ability to interact with people.
  • Organization
  • Ability to multitask.
  • very good working knowledge of ITC technologies (related software, email, the internet) and computer applications (e.g., MS Office, teams)
  • very good knowledge of English and Kinyarwanda. French is an added value
  • clear and direct communication skills.
  • willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management

Interested candidates should submit their application (motivation letter, updated CV, certificates and references), via our electronic job portal by using the button “apply”until 22nd February 2024 at 4:00 PM. All attachments should be put together in one PDF file not larger than 2 MB.

GIZ is a signatory of the Diversity Charter. Recognition, appreciation and inclusion of diversity in the company are important to us. All employees shall be valued – regardless of gender and gender identity, nationality, ethnic origin, religion or belief, disability, social background, age or sexual orientation. We support equal opportunities and welcome applications from people with disabilities.

This includes the provision of reasonable accommodation, if needed, in order to participate in the job application and interview process and to perform essential job functions. Please let us know, if you have any particular requirements should you be invited for assessment/interview or that you wish us to consider, when considering your application.

Women and persons with disabilities are particularly encouraged to apply. 

Only shortlisted candidates will be contacted for test and interview.

GIZ Office Rwanda

KN 41 St. / Nr.17, Kiyovu

P.O. Box 59, Kigali,

Rwanda 

GIZ reserves all rights!

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