Quality Improvement Specialist at Palladium Rwanda Limited :Deadline: 03-10-2022

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Quality Improvement Specialist

Project Overview and Role:

Project Overview

The Rwanda Integrated Health Systems Activity (RIHSA) is a newly awarded, three year project funded by the U.S Agency for International Development (USAID) based in Kigali, Rwanda.  RIHSA works to reduce the financial barriers to healthcare in Rwanda through a mix of public and private interventions.  RIHSA works to improve the quality of essential health services at national, facility, and community levels utilizing a health systems approach.




Purpose of Position:

RIHSA is seeking to recruit a Quality Improvement Specialist based in Kigali, Rwanda. The QI Specialist will support activities related to strengthening quality of essential health services, including strengthening performance improvement for health facilities as part of the accreditation processes, effective leadership, governance for quality at the district level, institutionalizing sustainable quality structures, and increasing private sector engagement for accreditation.

The target Start Date for this position is November 01, 2022. The project (and the position) closes June 30, 2023.

Please note that we cannot offer sponsorship for this position. To be considered for this role, all applicants must have the right to work and live in Rwanda permanently. Applications from individuals without the current right to work in Rwanda will not be considered. This position will be based in our Kigali office only. Applicants from outside Kigali are welcome but will need to relocate at their own expense as no relocation package is available.

Primary Duties and Responsibilities:

  • Conduct site assessment of various health services
  • Conduct data collection and analysis
  • Participate in work planning with partners and government
  • Work closely with Ministry of Health, USAID and private health care providers to support national quality improvement policy and strategic plan
  • With the director, manage implementation of program’s quality improvement plan and oversee capacity building efforts in quality management activities
  • Work with national and local actors to optimize data use to improvement effectiveness of local quality improvement approaches
  • Ensure data quality measures are upheld
  • Participates in technical meetings with donor, Ministry, and other actors
  • Performs other related duties and responsibilities as assigned




 Required Qualifications:

  •  MPH, MSc, MA, MBBS or similar with a focus on healthcare quality improvement in public health, clinical health, international development, public policy, health sector management, or related field  with academic specialization in healthcare quality improvement or commensurate work experience in healthcare quality improvement
  • 3-4 years experience in relevant field including designing and implementing quality improvement and/or supportive supervision skills
  • Strong facilitation, coaching and mentoring skills
  • Proven ability to manage data and familiarity with computer data analysis packages preferred
  • Fluency in English required
  • Proficiency in Microsoft Office
  • Strong written and oral communication skills
  • Experience with government engagement and policy analyses, costing, and health economics, desired
  • Past work experience managing USAID- or other donor-funded projects beneficial
  • Ability to present complex information to diverse audiences. Clear and effective writing and oral communication skills, including significant experience with report development and delivering oral presentations supported by PowerPoint slides
  • Strong program management, organizational, and interpersonal skills required
  • Demonstrated problem solving, analytic, financial, and evaluative skills
  • Attention to detail and ability to effectively and efficiently perform multiple tasks and balance competing priorities often within a required timeframe
  • Professional and mature demeanor and conduct
  • Ability to take initiative and/or respond independently to situations
  • Ability and willingness to travel within Rwanda and to implement studies on a national basis

Company Overview:

About Palladium – Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value.  We work with governments, businesses, and investors to solve the world’s most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people’s lives.

Equity, Diversity & Inclusion – Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.

Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

How to Apply:

All qualified candidates should submit their applications by using the” Apply for this job” button below by the 3rd of October 2022.










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