SUMMARY
The Quality Control Officer at Solid’Africa plays a crucial role in ensuring that all products and processes meet the
company’s quality standards and customer expectations. This position involves monitoring and inspecting products,
conducting tests and evaluations, and implementing quality control measures throughout the production and
distribution processes.
Key Responsibilities:
• Perform quality checks: Conduct regular inspections and audits to verify that products meet quality specifications and industry standards
• Implement quality control procedures: Develop and enforce quality control procedures and guidelines to maintain consistency and adherence to quality standards
• Conduct product testing: Perform tests, measurements, and evaluations to identify defects, deviations, and non-conformities, and ensure compliance with product specifications
• Document and analyse quality data: Collect, record, and analyse quality-related data to identify trends, patterns, and areas for improvement
• Identify and resolve quality issues: Investigate and troubleshoot quality-related problems, identify root causes, and implement corrective and preventive actions
• Collaborate with production and operations teams: Work closely with production and operations personnel
to address quality concerns and implement quality improvement initiatives
• Provide training and support: Train employees on quality control procedures, best practices, and quality awareness to foster a culture of quality within the organization
• Monitor supplier quality: Assess the quality of materials, components, and services provided by suppliers and ensure they meet the required standards
• Maintain documentation: Prepare and maintain quality control documentation, including inspection reports, test records, and quality assurance procedures
• Continuous improvement: Continuously review and improve quality control processes and systems to enhance efficiency, reduce waste, and maximize product quality
Required Education & Experience:
Education:
• Bachelor’s degree in a relevant field such as Quality Management, food science, Industrial Engineering,
Manufacturing, or a related discipline is preferred. However, equivalent combinations of education and
relevant work experience may be considered.
Experience:
• Proven experience in quality control or quality assurance roles, preferably in a manufacturing or production environment
• Familiarity with quality control standards, methodologies, and tools
• Strong attention to detail and a track record of ensuring compliance with quality standards
• Experience in conducting inspections, tests, and measurements to identify defects and deviations
• Proficiency in analysing quality data and using statistical analysis techniques to drive continuous improvement
• Excellent problem-solving skills and the ability to identify root causes of quality issues and implement corrective and preventive actions
• Effective communication and interpersonal skills to collaborate with cross-functional teams, including production, operations, and suppliers
• Strong organizational skills to maintain accurate documentation of quality control processes, reports, and records
• Familiarity with regulatory requirements and industry standards related to quality control.
Additional Skills for a Quality Control role:
• Attention to Detail: Strong focus on precision and accuracy to identify even minor defects or deviations from quality standards
• Analytical Skills: Ability to analyse data, interpret results, and draw meaningful conclusions to drive quality improvements
• Problem-Solving Abilities: Aptitude for identifying and resolving quality issues, including root cause analysis and implementation of corrective actions
• Technical Aptitude: Familiarity with quality control tools, techniques, and methodologies, as well as the ability to quickly adapt to new technologies or software applications
• Knowledge of Quality Management Systems: Understanding of quality management principles, experience in implementing and maintaining quality management systems
• Communication Skills: Effective verbal and written communication skills to interact with cross-functional teams, report quality findings, and provide recommendations for improvement
• Time Management: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment
Responsibilities of a Quality Control role:
• Conducting Inspections and Tests: Performing regular inspections and tests on products, materials, or processes to ensure compliance with quality standards
• Documenting and Reporting: Accurately documenting quality data, test results, and non-conformities and preparing reports to communicate findings to relevant stakeholders
• Continuous Improvement: Contributing to the ongoing improvement of quality control processes, procedures, and systems to enhance efficiency and product quality
• Collaboration: Collaborating with cross-functional teams, including production, operations, and suppliers, to address quality concerns, resolve issues, and implement preventive measures
• Training and Support: Providing training and support to employees regarding quality control procedures, quality awareness, and best practices
• Compliance Monitoring: Ensuring compliance with regulatory requirements and industry standards related to quality control
• Supplier Quality Management: Assessing the quality of materials, components, or services provided by suppliers and implementing measures to maintain quality standards
• Quality Audits: Conducting internal audits to assess adherence to quality control procedures and identify areas for improvement
• Customer Focus: Understanding customer requirements, addressing customer complaints or quality concerns, and striving to meet or exceed customer expectations
• Documentation and Recordkeeping: Maintaining accurate and organized documentation of quality control processes, reports, and records for reference and audit purposes.
WORK ENVIRONMENT
• Purpose-Driven: Solid Africa’s work environment is characterized by a strong sense of purpose and mission.
Employees are motivated by the organization’s commitment to making a positive impact on communities and promoting development
• Collaborative and Team-Oriented: Collaboration is essential at Solid Africa, as teams work together to plan and implement programs, share expertise, and address challenges. The work environment fosters a spirit of teamwork, encouraging open communication and cooperation among colleagues
• Multicultural and Diverse: Given Solid Africa’s focus on international development, the work environment is likely to be multicultural and diverse. Employees from various backgrounds and nationalities bring unique perspectives, experiences, and expertise to the organization, fostering a rich and inclusive work environment
• Field-Based and Travel: Depending on the nature of Solid Africa’s programs, employees may have opportunities to work in the field, visiting project sites, engaging with local communities, and overseeing program implementation. This may involve travel to remote or rural areas, both domestically and internationally
• Fast-Paced and Dynamic: The development sector often requires a fast-paced and dynamic work environment. Solid Africa’s employees may need to adapt to changing circumstances, navigate complex challenges, and meet deadlines while maintaining a high level of quality and efficiency
• Learning and Growth: Solid Africa recognizes the importance of continuous learning and professional development. The work environment may provide opportunities for employees to enhance their skills, attend relevant workshops or training, and stay updated on emerging trends and best practices in the development field
• Impact-Focused: Solid Africa’s work environment places a strong emphasis on measuring and evaluating impact. Employees are encouraged to contribute to the organization’s impact assessment efforts and align their work with the desired outcomes and indicators of success
• Supportive Management: Solid Africa’s management aims to create a supportive and empowering work environment. They provide guidance, feedback, and mentorship to employees, fostering their professional growth and well-being
• Ethical and Transparent: Solid Africa upholds high ethical standards and promotes transparency in its operations. The work environment encourages open communication, accountability, and adherence to ethical guidelines and practices
• Work-Life Balance: While the nature of development work can be demanding, Solid Africa recognizes the importance of work-life balance. The organization strives to create an environment where employees can maintain a healthy balance between work responsibilities and personal well-being.
How to apply:
Send Resume/CV and Motivation letter to hr@solidafrica.org
Cc:info@solidafrica.org
Deadline: June 23rd, 2023. Please note that only shortlisted applicants will be contacted.
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