JOIN THE FIGHT AGAINST ENERGY POVERTY!
Who we are:
Bboxx is a UK-based Next Generation Utility company providing affordable, reliable and clean energy solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience. having already impacted over 2 million customers’ lives with our solar home systems (SHS) so far and diversification into clean cooking and other utilities underway, we have 1000+ staff working across five offices in Europe, Asia and Africa – who are waking up every morning to transform the lives of our customers and to unlock their potential.
ROLE PROFILE
Title: Product Associate: Solar Appliances
Reports to: Product Manager: Power DC
Location: Africa HQ – Kigali, Rwanda
Role Brief:
This role is on the product management team and is responsible for managing all Bboxx’s solar appliances, including our TVs, lights, radios, and torches. This includes developing new product ideas, writing user requirements, coordinating with the sourcing team, and managing the rollout of new appliances.
What you can expect to be doing:
The product associate will be responsible for all product management of our solar appliances, including:
- Defining the requirements for new products:
- Working with the research team and other product managers to identify customer needs and develop new product ideas
- Conducting research to identify key requirements and demand for new appliances
- Building a business case for new products and presenting it to relevant stakeholders
- Compiling user requirements and technical requirements for these new products
- Coordinating the sourcing process for all appliances:
- Working with the sourcing team in China to source and test appliances that meet the technical requirements identified
- Conducting any field tests needed to evaluate the suitability of potential products
- Managing the rollout of new appliances:
- Coordinating with the marketing and commercial teams to create marketing documents, sales strategies, and pricing for new appliances
- Compiling product packs that contain all the information that country offices need to know to roll out new appliances
- Working with country teams to organize the first rollouts of new appliances to ensure that they go smoothly
- Monitoring appliance performance and managing the appliance life cycle:
- Coordinating with the technical teams to monitor appliance failure rates and customer satisfaction with existing appliances
- Suggesting updates to appliances and coordinating with the sourcing team to make these changes
What we are looking for:
- Bachelor’s degree, preferably in product design or a similar subject
- 2+ years of experience in product management, product design, or a similar field
- Outstanding communication skills, able to coordinate between teams in multiple offices
- Experience in human-centered design and/or design thinking and a passion for uncovering customer needs
- Highly organized with exceptional project management skills
- Creative flair, conceptual/visual ability, and originality
- Ability to work under pressure, and in a flexible manner
- Ability to interact, communicate and present ideas effectively at all levels of an organization
- Experience with business models and basic financial analysis a plus
- Technical understanding or engineering background is a plus
If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com
Application Process
Please upload your CV and answer few questions via our online application platform: https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1257?c=bboxx
Qualified candidates will be contacted with information regarding the next steps.
Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.
The deadline for applications is August 31st, 2022.
