JOIN THE FIGHT AGAINST ENERGY POVERTY!
Who we are:
Bboxx is a UK-based Next Generation Utility company providing affordable, reliable and clean energy solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience. having already impacted over 2 million customers’ lives with our solar home systems (SHS) so far and diversification into clean cooking and other utilities underway, we have 1000+ staff working across five offices in Europe, Asia and Africa – who are waking up every morning to transform the lives of our customers and to unlock their potential.
ROLE PROFILE
Title: Product Analyst – Bboxx Pulse
Reports to: Product Associate – Bboxx Pulse
Location: Rwanda – Kigali
Role Brief:.
Bboxx Pulse is our platform powering next generation utility businesses to deliver a range of life-enhancing services, from solar to cooking gas to internet, to hard-to-reach customers in developing countries. You will be responsible for analyzing, designing, developing, implementing, and evaluating a set of processes that form the Bboxx operating model, and implementing these in Bboxx Pulse, to help these businesses serve hard-to-reach customers profitably.
What you can expect to be doing:
- Conduct qualitative and quantitative research
- Create quantitative business cases and financial models for proposed Pulse features
- Measure adoption and measure business impact of new Pulse features
- Conduct focus groups and interview customers and users using human-centered design techniques, summarizing key insights and recommendations
- Analyze business processes using root cause analysis to identify problems and recommend improvements
- Research best practices from NGUs and competitors
- Write complete design documents and work with Product Owners to break them down into user stories
- Present findings in easily accessible format for general knowledge share
- Communicate regularly and facilitate best practice sharing between NGU functional staff
- Manage pilots and projects
- Develop non-software tools (e.g. Excel) as proofs-of-concept for potential Pulse features, or as Pulse support tools
- Implement pilots self-sufficiently, with minimal input from Product Associate
- Design and implement solutions to NGU requests that work with current software without requiring additional development
- Support projects as otherwise required by the Product Associate
- Support software development, implementation, and documentation
- Test new features and document results
- Create detailed how-to documentation in both written and visual formats
- Support trainings and create training materials
- Conduct other implementation-related tasks as required by the Product Associate
What we are looking for:
- University degree, preferably in Economics, Statistics, or Engineering
- 1-3 years’ work experience in a creative problem-solving role (consulting, project management, or other)
- Effective communication skills
- Fluency in English
- Bonus
- Solid knowledge of statistical methods
- SQL
- Experience in renewable energy, finance, or distribution
- Fluency in French
Preferred Skills:
- Analytical Problem solving: Thinks in a structured way and reconciles qualitative insights with data
- Self-motivation: Identifies problems and relentlessly leads the collaborative charge to solve them
- Curious and Creative: Eagerly seeks out new knowledge and generates original ideas from first principles, not beholden to traditional or textbook ways of doing things
- Thought leadership: Generates ideas and uses strong leadership & influencing skills to drive change at basic level
- Ownership: Takes responsibility and pride in managing their area of the business
- Communication: Creates clear written documentation and communicates proactively with a variety of stakeholders
If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com
Application Process
Please upload your CV and answer few questions via our online application platform: https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1253?c=bboxx
Qualified candidates will be contacted with information regarding the next steps.
Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.
The deadline for applications is May 7th, 2022.
