Job Description

Title: Communications Officer

Grade:Level 4 S1

Duty Station: Rwanda, Kigali

Reports To: Global Communications Manager

Contract Type and Duration:2 years renewable (depending on performance & donor funding).

Start-date:                                    

Background

Interpeace is an international organisation for peacebuilding that strengthens the ability of societies to manage conflict themselves in sustainable and non-violent ways. Interpeace designs and delivers its work tailored to each situation in partnership with local partners and communities, based on extensive consultation and research. Interpeace also ensures that the processes of conflict management and change that it supports are integrated at all levels of society including local communities, civil society, government, and the international community (we call it a ‘Track 6’ approach).

Interpeace was originally established by the United Nations and remains its strategic partner. Beyond field-based peacebuilding, Interpeace also assists the international community – particularly the UN – to be more effective in supporting peacebuilding efforts worldwide. This includes contributing innovative thought leadership on peacebuilding policies and practices.

Interpeace has been working in Rwanda since 2001. During this time, Interpeace has been working in support of national institutions to strengthen durable peace, through implementation of programmes supporting societal healing and social cohesion in the aftermath of the 1994 genocide against the Tutsi. Interpeace works in close partnerships with government and Civil Society Organisations (CSOs).

In recent years, the headline work of Interpeace in Rwanda has been the delivery of two programmes. One has been the Societal Healing and Participatory Governance Programme, focused on group-based trauma healing, and strengthening relations and improving participation of citizens in Imihigo and related processes. The other programme has focused on strengthening the capacity of district level governments to implement participatory governance practices. In addition, Interpeace’s work in Rwanda has been linked to a Great Lakes regional programme focused on fostering strong relations across borders. With funding from the European Union and the Swedish International Development Agency (SIDA), we recently commenced a new programme in collaboration with national authorities and CSOs, focused on strengthening societal healing, mental health, social cohesion, and collaborative livelihood initiatives; as well as addressing inter-generational transmission of genocide legacies.

Position within the Organisation

The Communications Officer (CO) is a member of the Global Communications Team within the Strategic Partnerships & Communications (SP&C) Unit.  The CO will report to the Global Communications Manager and works in close collaboration with the Global Communications team. The CO will be based in Rwanda and work closely with the Interpeace Rwanda country team led by the Country Representative. S/he will be in close contact with other colleagues globally, including those overseeing Interpeace’s overall engagement in the Great Lakes Region.

Purpose and General Overview

Communication is central to every organisation. When used effectively it supports the creation of a positive working environment, cements working relationships with internal and external stakeholders and sets the tone for the entire organisation. Good communication is more than a simple exchange of information and messages: it involves attitude and behaviour. The Communications Officer is expected to own and lead the communication, strategy, plans, flow and messages of Interpeace’s programme in Rwanda.

The Communications Officer is responsible for informing, developing and delivering a wide array of communications products to help achieve Interpeace’s Rwanda programmatic goals. Through a deep understanding of the local context and substantial sensitivities related to Interpeace programmatic engagement, the Communications Officer ensures that institutional messages on all communication products and channels are conveyed adequately for optimal impact. S/he also informs Interpeace’s global communications efforts in line with its Global 5-years Strategy and the Interpeace Communications Strategy.

This position is based in Kigali and involves frequent national travel throughout Rwanda. Occasional international travel might also be required.

Responsibilities

Communications strategy and plans

• Develop a sound understanding of the Interpeace overall communication strategy; the vision, purpose and objectives

• Develop a communication plan in line with the Interpeace’s Communications Strategy for Interpeace’s Rwanda programme to help achieve its objectives and in line with external stakeholders’ requirements (donors, national partners)
• Seek opportunities to enhance the positioning of Interpeace in Rwanda, and coordinate publicity events as required.
• Plan, develop, and implement effective communications to support the project(s) and initiative(s) branding and messaging priorities, using the full range of modern communication tools, including social media and digital publishing in compliance with the Interpeace (IP) overall communications strategy.
• Provide clear communications guidelines and material on Rwanda’s communications strategies and activities to the diverse teams at all levels.

Content creation

 In close coordination with the Global Communication Team, the CO will:

• Draft and edit a wide array of written and audio-visual content, including web stories, press releases, media alerts, blog posts, content for Vlogs, speeches, Op-Eds, human interest stories, key messages, talking points and video scripts for Interpeace’s Rwanda Programme.
• Undertake research and generate content for Interpeace’s Rwanda Programme and social media platforms as well as preparing draft presentations and infographics.

• Developing short stories/change stories and articles to be published in newspapers/ magazines/ online platforms;
• Ensure regular content creation for newsletters, and prepare monthly alert messages to announce the monthly updating of the web; edit and adapt file formats of photographs for web and social media use; adapt video and multimedia files to the required formats and upload to YouTube, when requested;

Events, media, and public relations

• Provide support to the Country Office on media engagement. This includes the creation of a network with relevant national and international journalists and media to increase visibility for the work.

• Liaise with national and regional media for press releases and events, establish media connections and aim to get maximum media attention for press releases, special events, press interviews either through broadcast or print media.

• Create the tone and content of draft media materials whilst ensuring it is in line with Interpeace’s institutional positioning, for various audiences.
• Select graphic content for media outputs and develop or obtain graphic/visual content when required from stock image platforms

• External events and webinars initiated and delivered, and created and edited materials for conferences, capacity building workshops and country level meetings (deliver on: writing, preparing presentations of, developing designs and layouts, editing and speaking on screening of opportunities, development of concepts, press releases and other news coverage, coordination with partners, drafting briefings and speaking points, with audiences including partner agencies.
• Take the lead on the development of new communications activities aimed at expanding Interpeace’s digital reach and engagement
• Develop and pre-test appropriate messages, tools and materials. This will include the development of: advocacy kits for policy- and decision-makers, senior program managers, various key influencers; materials for different media/target audiences, infotainment scripts, TV/radio spots, illustrative leaflets, posters, generating audio-visual stories from the field, and other materials.

Analysis and Monitoring and reporting

• Regularly track the web and social media statistics and prepare reports with the support of the Global Communications Manager and the global communications team.
• Develops key performance indicators with the support of the Global Communications Manager to track the successful implementation of the communications plans.
• Documents lessons learned and good practices during the implementation of programme activities.

• Maintain records of media coverage and collate analytics and metrics.

• Conduct research and data collection for publications, articles, blogs, reports, etc.;
• Effectively monitor and evaluate various communications tools and activities, to measure the impact on achieving the overall objective
• Participates in meetings with authorities, donors, partners and communities to share lessons learned, advocate policy recommendations, etc.

The CO can be called upon to perform other duties required for the effective running of the country programme.

Expected results

High quality, multi-purpose, impactful communications and media content produced; enhanced presence and visibility online of Interpeace Rwanda programme;  increased number of local and international media at profile-raising events; improved efficiency and increased output of the Rwanda Country programme and the Global Communications team.

Qualifications

Education/ Experience

• Minimum of three to five years of experience in journalism, PR agency, corporate communications, or nonprofit outreach;
• University degree or equivalent in communications, journalisms, advertising, or another relevant field;
• Familiarity with the country context related to peacebuilding and security with a proven ability to work with a diverse, multicultural team;
• Excellent proven writing capabilities in English and Kinyarwanda. Knowledge of French will be an advantage.
• Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, Google+, and other social media best practices;
• Ability to turn technical information into compelling stories;
• Demonstrated expertise in producing high-quality audio-visual content;
• Ability to work collaboratively and effectively across multiple teams;
• Solid understanding of news media and public relations and strong content strategy and development;
• Highly organized/structured and able to manage multiple projects and understand and adjust to changing priorities;
• Strong IT skills, including familiarity and a track record of social media content development, planning and web management;
• Commitment to continuous learning. Keeps abreast of new developments in own profession,

actively seeks to develop oneself professionally and personally; shows a willingness to learn from

others; seeks feedback to learn and improve

Success factors

• Strong commitment to supporting local peacebuilding initiatives and to the values and working principles of Interpeace
• Excellent social and inter-cultural skills, outstanding communication skills to a variety of stakeholders from different backgrounds
• Creative team player with a commitment to inclusiveness and consensus building personality with tact and a high adaptation capacity

Interpeace Competencies

• Collaboration and Weaving
• Communication
• Drive for results
• Adaptability and Continuous Learning
• Respect for Diversity

How to apply

Qualified candidates are invited to submit their application to recruitment-eca@interpeace.org  no later than 28^th January 2022. “Communications Officer” MUST BE included in the subject line of the application email to be considered.

The application must include:

• a complete curriculum vitae
• a letter of interest
• an acknowledgment letter, answering the following questions:

1. Have you ever been criminally convicted or subject to any criminal or administrative penalty by any competent authority? If yes, please specify:
2. Have you ever been terminated or separated (e.g. contract termination, dismissal, non-renewal) or subject to any disciplinary measure or sanction by your employer for fraud, harassment, sexual harassment, sexual exploitation or sexual abuse?
3. Have you ever resigned while under investigation or during disciplinary proceedings?

And confirming the following declaration of understanding:

I confirm the accuracy of the information provided, with the understanding that Interpeace will conduct reference checks to verify relevant information.

I understand that if any false or misleading information is provided in my application, or any material fact suppressed, I may not be employed, or if I am employed, I may be dismissed.

Interpeace values diversity among its staff and aims to achieve gender equality both through gender parity at all levels of the organisation and the promotion of a gender dimension in all its work. We welcome applications from women and men, and those with disabilities.

Please note that due to the high volume of applications, ONLY short-listed candidates will be contacted.

AB BANK Rwanda Plc. is looking for qualified and competent staff to fill the position of Junior Information Security officer.

Information Security Officer is responsible to bring the institution’s information security risks under explicit management control through the establishment and implementation of the Information Security Management System (ISMS).

The Junior ISO will investigate alerts, assist with developing new security monitoring, use cases, and ensuring all investigative activities are properly documented in the bank’s systems and followed up with relevant support teams. The Junior ISO reports directly to the Head of Risk and AB Information Security Committee & AH Information Security Manager

Major Responsibilities

• The Junior ISO investigates alerts and IS-related incidents through available tools, assists in developing and implementing new security monitoring controls, and ensures all investigative activities and evidences are properly documented and retained in the bank’s systems, regularly reported to the Management of the bank, and followed up with relevant support teams.
• Provides support to IS team in implementing new Information Security policies, standards, procedures, and guidelines and in updating existing Information Security policies and other respective documents.
• Conducting a continuous assessment of current IT security practices and systems and identifying areas for improvement.
• Ensures timely submission and review of detected security incident and vulnerabilities to the Management of the bank including monthly ISMS operational reports.
• Provides consultations to IT and Project Managers and if needed also a quality assessment and assurance of IS requirements and their compliance.
• Provides consultancy and assists with implementation of procedures to be used by IT and other IT related teams to ensure that IT Security is kept on expected level compliant with IS requirements and regulatory requirements;
• Assists in preparation and performing training and awareness-raising sessions on Information Security for AB Bank personnel
• Executes timely monitoring of AB Bank’s computer networks with the use of defined IS controls and monitoring tools.
• Follows up on any issues identified as a result of control monitoring and assists in investigations of IS breaches and other cyber security incidents.

• Continuously analyses the status of information security in AB Bank and identifies areas for its improvement.

• Ensures a timely reporting of identified IS risks, vulnerabilities and threats to a line Manager and IS team and assists in design and implementation of necessary measures to mitigate identified IS risks.
• Perform any other duties as assigned by MT or line manager

Person Specification

Necessary Experience, Skills, and qualifications:

• Bachelor’s degree in Information Technology/ Computer Science or related field
• 2- 3 years of full-time work experience in Information Security or related field preferably in banking or financial services, Telecom or any related field.
• Good knowledge of information security management or related functions (such as IT audit or IT Risk Management), will be an added advantage.
• A good understanding of technical IT roles such as IT architecture, development, or operations, with a clear and abiding interest in information security and or system controls;
• Ability to work independently, meet deadlines and motivate others to do the same
• Having the below certification will be an added advantage:

-CISSP, CISM, CRISC, CEC, and/or Certified Information Systems Auditor

Interested candidates should send ONLY:

• Letter of Interest
• CV
• Copy of academic qualifications by completing very carefully the following Application Form not later than 21^st January 2022.

Only shortlisted candidates will be contacted.

FRONT OFFICE MANAGER – VACANCY

Company Profile

Mantis EPIC Hotel and Suites is a luxury 4* hotel in Nyagatare, Eastern Province near the northern entrance of Akagera National Park, Rwanda.

With its variety of offerings, the hotel has something for everyone and the ultimate family adventure holiday destination. EPIC Hotel has 77 well appointed rooms and exceptional business facilities which include a conference centre and a banqueting venue catering to local and international clientele.

The hotel is managed by Mantis Hotels, part of the Accor group. Accor operates in 100 countries, with more than 4,800 hotels and 280,000 employees worldwide.

The hotel is hiring the right & competent candidate to fill the following vacant position:

1. FRONT OFFICE MANAGER (01), Position open to the public 

JOB DESCRIPTION

POSITION: FRONT OFFICE MANAGER

DEPARTMENT: FRONT OFFICE

RESPONSIBLE FOR: FRONT OFFICE

REPORTS TO: General Manager / Operations manager

PRIMARY OBJECTIVE OF POSITION

Under the direction of the General Manager, manage and co-ordinate Front Office operations to provide efficient, prompt, courteous, trouble-free, and proactive service to guests; hence maximize room revenue and guest satisfaction.  All work will be in line with the hotel’s guidelines and business plan, the departmental business plan, and the Group’s corporate guidelines and service concepts.

TASKS, DUTIES AND RESPONSIBILITIES

MANAGE AND COORDINATE FRONT OFFICE OPERATIONS TO PROVIDE THE HIGHEST STANDARD OF SERVICE

• Achieves guest satisfaction and room revenue goals by supervising the Front Office operation
• Ensures that Front Office is staffed according to need by utilizing business forecasts to schedule employees
• Oversees and participates in the prompt and courteous check-in and check-out of guests
• Addresses questions or problems pertaining to customer room accommodations and rates
• Controls open and closed dates, room availability for both events and accommodation
• Keeps effective key control and participates in matters relating to customer room security
• Ensures that guest mail and messages are delivered promptly by overseeing mail and message delivery functions
• Controls room rates, and implements approved rate changes
• Monitors advance deposit, credit procedures, and cash ups
• Responds orally to positive and negative comments expressed in comments from guests, and in comment cards, and develops strategies to improve
• Brings major needs for repair to the attention of the General Manager
• Checks the arrival list, conference guest list, and VIP list and informs appropriate individuals on returning guests, VIP’s and special guests
• Blocks rooms for VIP’s and special guests
• Is proficient in all Front Office procedures to be a resource when needed
• Challenges Front Office staff to utilize yield management, occupancy, and average room rate to maximize room revenue
• Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation
• Monitors Front Office activities regarding discounts, billing instructions, and compliance with hotel credit policies
• Analyses the rate variance report to ensure proper room rate and revenue control
• Analyses credit check report daily for possible doubtful accounts

MANAGING THE FRONT OFFICE TEAM

• Ensures rosters are done every 2 weeks in advance
• Ensures leave/absenteeism schedules are kept up to date on a daily basis
• Ensures FO checklist is completed daily and handed into General Manager at morning meeting
• Ensures that cleanliness of reception and foyer area through House Keeping
• Utilizes leadership skills and motivation to maximize employee productivity and satisfaction
• Monitors the Front Office team’s overall service and team work daily and focuses on how to improve and increase service delivery efficiency
• Recommends to General Manager how to improve guest service and efficiency in Front Office operations
• Analyses departmental financial reports, and takes corrective action and follow-up
• Helps Front Office staff increase REVPAR by increasing sales and average rate
• Checks and revises night clerk source of business report
• Co-ordinates billing with the Accounting Department
• Controls and pre-assigns rooms and arrangements for groups booked
• Provides effective sales effort at Front Office to maximize rooms revenue
• Checks Front Office equipment periodically and if in need of fixing to get authorization from General Manager to fix
• Maintains Front Office supplies
• Ensures that cleanliness of reception and foyer area through House Keeping

LAWS, REGULATIONS AND POLICIES

• Makes sure Front Office follows all applicable laws
• Makes sure that Front Office deliver quality guest services within departmental and corporate standards and guidelines

HUMAN RESOURCES MANAGEMENT

• Screens, interviews, and selects potential Front Office candidates
• Identifies training needs and develops the departmental training plan
• Trains Front Office staff appropriately and proactively
• Ensures that staff meets and exceeds guest expectations by training and inspiring staff to provide “Above and Beyond” customer service
• Makes sure staff receives skills training to provide consistent, reliable service
• Encourages, develops, and manages effective employee relations within department and throughout the hotel
• Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the General Manager
• Works closely with the management to conduct the following Human Resources related tasks within department:
  – Performance appraisals
  – Coaching
  – Counselling
  – Discipline and grievance
  – Employee relations
  – Wage and salary administration
  – Compensation and benefits
  – Succession planning

EMPLOYEE RELATIONS

• Fosters and develops effective employee relations within department, and throughout the hotel
• Utilizes effective internal communication, including weekly meetings with Service Managers to ensure optimum teamwork and productivity
• Conducts monthly departmental meetings with all Front Office staff present
• Looks for ways to motivate and challenge employees

HEALTH AND SAFETY

• Ensures that all potential and real hazards are reported and reduced immediately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees
• Ensures that all employees within own department work in a safe manner that does not harm or injure self or others
• Stimulates and encourages a general awareness of health and safety in tasks and activities managed within the department
• Ensures the safety of the people and property within the premises by applying hotel regulations, and adhering to existing laws and regulations
• Anticipates possible and probable hazards and conditions and either corrects them or take action to prevent them from happening
• Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language, and conduct of hotel employees is maintained by all employees in the department

 MISCELLANEOUS

• Keeps updated brochures and stock for walk ins
• Maintains statistics on rooms and reservations, customer arrivals and departures, average occupancy rates, and related information
• Keeps an updated client profile and database (returning guests, birthdays, email addresses etc)
• Carry out site inspections of the property and services
• Liaise closely with other departments on all details pertaining to new and current guests
• Ensure daily arrival/welcome letters/cards are done and signed off my General Manager
• Complete statistical analysis to identify guest likes and dislikes and then working with other departments to ensure clients personal tastes are recorded on client profile in Opera and implemented
• Prepares proper follow-up and /or forecasts to aid in management decision making
• Builds clients profiles in the PMS and links Company and Travel Agent to it
• Prepares departmental budget and business plan; assures department operates within approved budget
• Analyses deviation to budget, and takes action when required
• Attends meetings and training required by General Manager
• Assists colleagues to perform similar or related jobs when necessary
• Ensures guest satisfaction by attending to their requests and inquires courteously and efficiently
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests
• Maintains own working area, and materials clean, tidy, and in good shape; reports defective materials and equipment to appropriate person within the hotel
• Keeps and updated maintenance checklist
• Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of own job function
• Is well updated on, and possesses solid knowledge of the following:
  – Hotel fire, bomb, and emergency procedures
  – Hotel health and safety policies and procedures
  – Hotel facilities and nearby sights of interest and importance (i.e. hospitals,
  stations, tourist sights)
  – Hotel standards of operation and departmental procedures
  – Current licensing relating to own department and to the hotel
  – Accepted methods of payment by the hotel
  – Short and long term hotel as well as corporate marketing and promotional
  programs
  – Corporate clients and clients generating high business volume
  – Union agreements

Required qualifications & experience

• Computer Skills
• Must be able to operate a Property Management System
• Proficient in the use of Word, Excel, and email
• Experience
• Preferable 3 years experience as a Front Office Manager in a four/five star environment.
• Qualifications
• Bachelor’s degree in Hotel operations or related field, Masters degree is an added advantage
• Literacy

• Must be able to do accounting and mathematical calculations to deal with Front Office reports, deal with receiving payment in acceptable forms, check guest folio accounts, calculate rates and discounts, etc.
• Language
• Must be able to communicate verbally in English for the purposes of communicating with guests and management.
• Physical
• Must be able to spend periods of time standing behind a desk, and be physically fit to respond to guests requiring assistance in an emergency situation.

 SALARY/BENEFITS

Mantis EPIC Hotel offers a competitive salary in line with the industry salary range, based on experience and education as well as a comprehensive benefits package.

TO APPLY: Please send the following documents to hr@epichotelandsuites.com 

• Cover letter
• Resume

• Academic papers (the successful candidate will be required to submit notarized copies)
• Service certificates proving the work experience
• 3 professional references

All attachments should be in Word or PDF form. No phone calls, please.

This position will remain posted until filled.

Mantis EPIC Hotel is an equal employment opportunity employer

Note:

• Applicants must meet the minimum requirements in terms of qualifications.
• Successful candidates will be required to submit a criminal record
• Expected starting is as soon as possible

Interested candidates should submit their applications in English not later than 20^th January 2022 at 17H00.

Done at Nyagatare, on the 10^th January 2021

Mr. IAN M. WILLIAMS

General Manager

Job title: Business Developer

 Company name:  OIT RWANDA LTD

Job duties and responsibilities

• Attracting new clients by innovating and overseeing the sales process for the business
• Develop and maintain client relationships
• Identifying and research opportunities that come up in new and existing markets or client’s demand mostly in ICT area.
• Coordinate with sales teams to develop mutually beneficial proposals
• Negotiate contract terms with clients and communicate with stakeholders
• Monitor project teams to ensure contracts are executed as agreed
• Gather useful information from customer and competitor data
• Make and give presentations to prospective clients and internal executive

Job skills and qualifications

• Bachelor’s degree in marketing, business or a similar area
• About over five years of proven sales experience in business or a related area: public sector, government
• Experienced as project leader in regardless of project scale
• Experience in both project management and handling the administrative process in the project / governmental tenders for the procurement.
• Strong communication and interpersonal skills for building meaningful relationships with clients.
• Friendly with ICT domain including equipment, logistics, and supply-chain
• Problem-solving skills to propose mutually beneficial solutions
• Must have good communication skills in English & French speaking and writing
• Proficiency with word processing, spreadsheet, and presentation software
• Ability and willingness to travel for meetings with prospective and existing clients

Application

Interested candidates should send their application letter, CV to oit@only.co.kr  not later than 10^th February 2022

The email subject should be: Application for Business Developer position”

Only shortlisted candidates will be contacted.

1.Evaluation and Research Specialist

Evaluation and Research Specialist

Vacancy Announcement: KIGALI-2021-032

The Embassy of the United States of America in Kigali is recruiting for the position of Evaluation and Research Specialist. The position is open to All Interested Candidates/All Sources and available to start immediately.

Duties: The Evaluation and Research (ER) Specialist in Surveillance and Health Information Systems (HIS) is a key public health technical advisor to the Ministry of Health (MOH) on Surveillance and HIS-related evaluation and research (ER), including HIV disease surveillance, health information systems, routine monitoring, operational (program) research, clinical research, and epidemiologic and behavioral surveys. The ER Specialist holds a critical cross-cutting role in aligning program objectives, projects, activities, and resources to have a data-driven public health impact. The incumbent supports the President’s Emergency Plan for AIDS Relief (PEPFAR) for accelerated progress to achieve and sustain HIV epidemic control through innovative and effective HIV surveillance and information gathering systems. The incumbent is an essential contributor to the planning, development, and review of the cross-cutting ER, surveillance, and HIS components in the annual Country Operational Plan (COP) for Rwanda. Job holder reports to the Strategic Information (SI) Branch Chief.

All applications must be submitted via Electronic Recruitment Application (ERA) by end of day January 11, 2022.

Full announcement and application procedures are available on https://rw.usembassy.gov/embassy/jobs/

Only shortlisted candidates will be contacted. If you have any questions, please contact the Human Resources Office on KigaliHRRecruitment@state.gov

2.Public Affairs (English and Exchange) Assistant

Public Affairs (English and Exchange) Assistant

Vacancy Announcement: KIGALI-2022-003

The Embassy of the United States of America in Kigali is recruiting for one position of Public Affairs (English and Exchange) Assistant. The position is open to All Interested Candidates/All Sources and available to start immediately.

Duties: Under the supervision of the Cultural Affairs Specialist (CAS) and Deputy Public Affairs Officer (DPAO), the Public Affairs Assistant will officially serve as post’s English and Exchange Assistant.  The English and Exchange Assistant is responsible for planning, promoting, and administering English language learning programs and managing the administration and grants management of United States Government-sponsored exchange programs. Duties include working alongside the Regional English Language Officer and local partners to coordinate U.S. Embassy-wide language programing and outreach; reviewing and providing recommendations on grant proposals, and drafting official correspondence in both English and Kinyarwanda.

All applications must be submitted via Electronic Recruitment Application (ERA) by January 20, 2022.

Full announcement and application procedures are available on https://rw.usembassy.gov/embassy/jobs/

Only shortlisted candidates will be contacted. If you have any questions, please contact the Human Resources Office on KigaliHRRecruitment@state.gov

JALI S.C PLC is an Investee Company of JALI Investment Ltd and JALI Transport Ltd which are investment Companies of Rwanda Federal Union Transport Cooperatives. The Company was registered under the laws of the Republic of Rwanda, by Rwanda Development Board on 26^th January 2018. JALI S.C PLC was licensed by the National Bank of Rwanda on 3^rd January 2019 and in conformity with article 4 of BNR regulation number 02/2009 on the organization of Microfinance. We are looking for the Recovery OFFICER to take over the overall responsibilities of the day-to-day activities.

Job Title:Recovery Officer

Employer:JALI S.C PLC

Department: Credit

Place of Work: Inkundamahoro /Amashyirahamwe Modern Market Building Nyabugogo Opposite WASAC Kimisagara Road

KEY TASKS AND RESPONSIBILITIES

• Keep tracking outstanding debts;
• Plan course of action to recover owed money;
• Locate and contact debtors;
• Update account status and database regularly;
• Comply with requirements when legal action is unavoidable;
• Handle customers’ questions or complaints;
• Collateral Registration in RDB;
• Prepare and Monitor AUCTION process up to the End;
• Report to the Branch Manager on a daily basis concerning tasks and duties;
• Any other duties allocated by the Management/ immediate supervisor within area of responsibility.

QUALIFICATIONS AND EXPERIENCE:

Bachelor’s degree in Finance, Accounting, or related fields from a recognized university with a minimum experience of 2 years in a banking or financial institution.

Age Limit:  Not above 35 years

Note: Having knowledge in Ad banking software is an added value

How to Apply:

Qualified candidates can submit a cover letter, a resume (C.V) with details of qualifications and work experience including 3 traceable referees, with their telephone and email contacts, attach copies of academic papers- Degrees, and send them to email address: jaliscplc@gmail.com. Please merge all application papers in one single word or PDF format document and put your name followed by the Position applied for, in the subject matter line.

The closing date for receiving applications for the above position is on Friday 14th January 2022 at 5:00 PM. Only shortlisted candidates shall be contacted for the exam.

Augustin MUTABAZI

Managing Director JALI S.C PLC