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SPONSORSHIP COORDINATOR at Plan International Rwanda | Nyaruguru kubantu bize : Deadline: 06-02-2022

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Career Opportunities: Sponsorship Coordinator (42593)

Requisition ID 42593 – Posted 27/01/2022 – Country (1) – Programme Quality

Title

Sponsorship Coordinator-Nyaruguru Program Unit

Functional Area (job family/role type)

Program

Discipline/field

Sponsorship

Specialism

Reports to

Program Unit Manager-Nyaruguru Program Unit Manager

Office location

Nyaruguru

Travel required

Extensive

The geographical scope of the role

Country

Effective Date

Grade

C2




ROLE PURPOSE

Plan International is an independent development and humanitarian not-for-profit organization that advances children’s rights and equality for girls. We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion, and discrimination of the girls who are most affected. Working together with children, young people, our supporters, and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national, and global levels using our reach, experience, and knowledge. We have been building powerful partnerships for children for over 80years, and are now active in more than 70 countries. To implement its change journey, Plan Rwanda has been operating into three Program Units namely Nyaruguru, Bugesera, and Gatsibo hence in need of a Sponsorship Coordinator to coordinate sponsorship work in one of the PU.

The sponsorship Coordinator will be responsible for overseeing and coordinating the PU office in the absence of the Program Unit manager. He/she will provide guidance in managing the programs, project design, implementation, monitoring, and evaluation of the projects within the Program Unit in line with Country Strategy, Plan policies, and guidelines. He (she) has the responsibility of building relationships with the local government, community, children, and other partners.

He/she is also overall responsible for organizing the sponsored children, their families, and communities to ensure their effective participation in the planning, management, monitoring, and evaluation of the development interventions in consonance with the Plan’s Mission, Vision, Domains and Program Principles. Administer the sponsorship corporate systems locally; coordinate production and processing of sponsorship communication items at the program unit level.management scope, reporting lines, key relationships

Direct reports- The post holder will report to the Program Unit Manager

Key Relationships

Internal:

  • Program Unit Manager,
  • Sponsorship Manager
  • Community Development Facilitators,
  • Sponsorship staff,
  • CVs

External:

  • National Offices,
  • Sponsors,
  • Sponsored children,
  • Community groups.

Level of contact with children

  • High-level contact with children

Physical Environment

  • The position is mainly field related work with at least 30% office attendance

Accountabilities and MAIN WORK ACTIVITIES

  • Support CDFs to train community volunteers, Sponsored Children and Families in Sponsorship
  • Participate in program/projects design, implementation as well as monitoring and evaluation
  • Participate in the preparation of the annual budget and Annual Plan for the assigned PU
  • Ensure that the Safeguarding children and young people Policy is adhered to and properly implemented in the PU
  • Ensure each CDF produce at least 50 Home visit reports per month for physical verification of SCs
  • Train Program Unit Staff in sponsorship requirement
  • Review with CDFs and update the Sponsored Children (SCs) files
  • Ensure that NOI queries are responded to and hardcopies are filed.
  • Verify that the Program Unit is sending good quality communications (ensure that SCIs, SCUs, SCCs, and SCR are thoroughly checked against their quality before sending them)
  • Coordinate with Country Office all administrative issues related to Sponsorship
  • Ensure the maintenance and strengthening of linkages, networks, and collaboration between Plan and Sponsored Families and their associations/groups, local government offices, and the NGOs within the area of jurisdiction.
  • Support staff (supervisees) to develop clear individual accountability plans and facilitate interim and annual staff performance Appraisal
  • Take the lead in the production of key sponsorship communication deliverables such as area documents (PAOs, PAUs, SPARs)
  • Support the development of PU caseload management strategy in the PULTP and coordinate phase in (opening new communities and enrolling new sponsored children) and phase out.




Help design goals for strategy 

  • Ensure that children are involved and participate in all sponsorship and program activities
  • Participate in the development of the BR section of the CS
  • Participate in the development of sponsorship budgets and properly manage them in collaboration with PUM and SM.
  • Ensure quality/value for money in the implementation of planned activities
  • Establish, monitor, and achieve accountability standards of effectiveness and efficiency in BR.

Management of partnerships, growth/enrolment

Ensure that:

  • Target growth level is achieved
  • Effectively portray a positive image of Plan International Rwanda
  • Sponsor visits are tracked from Childdata and reports are produced timely and accurately
  • Facilitate the awareness creation and raising in sponsorship and Plan’s work in new program areas
  • Ensure that only eligible families are enrolled-house to the house.
  • Develop/design training materials and work plans for enrolment and community awareness
  • Ensure that staff follow the localized enrolment criteria in the community effectively and efficiently

Production of Quality Sponsorship Communication in line with Program and influence

  • Ensure communication production is participatory and reflects the children’ voice
  • Ensure that sponsorship items (of high quality are positive, engaging, and real, with no backlogs,
  • Timely provide ChildData Reports and PU Production reports
  • Supervise the Photographs exercise for pooled children and ensure they are uploaded into Child Data within 3 working days from the time batch is processed
  • Participate in the generation of Annual Plan and Annual Report (SPAR)
  • Management of Corporate sponsorship transactions
  • Manage the coordination of data entry in child data and other sponsorship systems.
  • Ensure that all sponsorship products and services meet quality standards, are accurate, timely, and complete as specified in the Sponsorship Manual

Management of Gifts and VIP communications

  • Ensure that VIP sponsorship communications are of good quality and timely
  • Ensure that sensitive gifts are delivered by the frontline staff and photos of SC taken, and tracked within a week upon receipt.
  • Ensure the verification of gifts with to-do lists before distribution to field staff.

Empowerment and sustainability

  • Ensure the Sponsorship Community Volunteers (CVs), children, their families, and community members are properly trained to take care of 100% of sponsorship activities
  • Monitor and evaluate the performance of and conduct fresh training in areas identified with gaps
  • Actively participate in local RM as a Member of Resource Mobilization Team

Programmatic Responsibilities

  • Ensure that all data generated is analysed and used for programmatic planning (BI)
  • Monitor equitable distribution of projects in sponsorship communities (villages)

Dealing with Problems:

  • Ability to rationalise and make quick decisions
  • Able to prioritise work effectively for execution with limited resources
  • Dealing with problems related to timely delivery of the sponsorship communications.




LEADERSHIP AND BUSINESS MANAGEMENT COMPETENCIES

LEADERSHIP COMPETENCIES

  • Set and communicate ambitious but realistic work goals and priorities, explaining how these contribute to Plan International’s purpose.
  • Set high standards for self and others’ behaviour, inside and outside work. Championing our values and commitment to rights, gender equality, and safeguarding. Supporting the health, well-being, and both physical and psychological safety of our staff, including their safety to speak out.
  • Hold self and others to account for what we have agreed, dealing with a poor performance quickly, firmly, and constructively.
  • Create a positive team spirit, helping people work well together, to reflect, and continuously improve the efficiency and quality of what we do.
  • Collaborate with team members, colleagues, and partners in finding creative solutions to problems by sharing information, experience, and ideas and actively seeking their input.
  • Motivate and develop others by taking an interest, giving constructive feedback and praise, ensuring they are properly trained, and helping them develop their potential.
  • Positive about change and support others in adjusting to it, helping them understand.

BUSINESS MANAGEMENT COMPETENCIES

  • Managing information including skills in assessment and coaching, evidence-based management, communication skills, both speaking and writing, and digital working, including personal digital skills.
  • Understand relevant sectoral context including how the sector operates in terms of funding and governance and awareness of the Plan’s purpose, values, and global strategy
  • Manage legal and reputational risk including risk assessment, communication, risk management, and reporting in full compliance with risk-related standards, including in areas such as Child and Youth Safeguarding and Protection, Gender equality and inclusion, Counter Fraud, Safety, and Security
  • Managing activities and resources including skills in strategic thinking, planning and organising, financial planning and monitoring, negotiation and programme and project management
  • Managing people and information including skills in assessment and coaching, evidence-based management, communication skills, both speaking and writing and digital working, including personal digital skills

Technical expertise, skills, and knowledge

Essential

  • University degree in Computer science, Social Science, Project Management, development studies or related fields
  • Proven practical experience in a similar position within an NGO environment
  • Proven track record of interest in the well-being of disadvantaged communities.

Skills Specific to the Post

  • Ability to work in a multidisciplinary and multicultural environment
  • Strong team building and motivational skills
  • Strong negotiation, facilitating, and influencing skills
  • Proficient in computer skills and use of relevant software and other applications
  • Excellent planning and organization skills
  • Ability to work under pressure
  • Ability to be part of and supervise working teams
  • Highly effective networking and interpersonal skills,
  • Excellent knowledge of donors’ policies and procedures
  • Excellent communication and writing skills – fluent in oral and written English
  • Committed to the strong team working skills and external relations.

Plan International’s Values in Practice

We are open and accountable

  • Promotes a culture of openness and transparency, including with sponsors and donors.
  • Holds self and others accountable to achieve the highest standards of integrity.
  • Consistent and fair in the treatment of people.
  • Open about mistakes and keen to learn from them.
  • Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for a lasting impact

  • Articulates a clear purpose for staff and sets high expectations.
  • Creates a climate of continuous improvement, open to challenge and new ideas.
  • Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
  • Evidence-based and evaluates effectiveness.

We work well together

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners, and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners, and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

How to apply

The candidates should send applications by the link not later than 6th February 2022.

Click here to read more & apply










 

Sponsorship Data Entry Clerk at Plan International Rwanda kubantu bafite nibura A1 muri Project Management, ICT, Statistics, and Economics: Deadline 06-02-2022

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Career Opportunities: Sponsorship Data Entry Clerk (42604)

Requisition ID 42604 – Posted 27/01/2022 – Country (1) – Programme Quality

ROLE PROFILE

Title

Sponsorship Data entry Clerk

Functional Area (job family/role type)

Sponsorship

Discipline/field

Specialism

N/R

Reports to:

Sponsorship Coordinator

Office location:

Bugesera a

Travel required:

Not frequent

The geographical scope of the role

Effective Date:

Grade:

B




ROLE PURPOSE

Plan International is a rights-based development and humanitarian organization working for better lives for all children. We are independent of government and have no political or religious affiliation. Our purpose is to strive for a just world that advances children’s rights and equality for girls. We have been building powerful partnerships for children for more than 80 years, and are now active in more than 70 countries.

Our global strategy has a specific focus on girls, as they are often the most marginalized and most often left behind. We have committed ourselves to the ambitious target of reaching 100 million girls over 5 years, to ensure they can learn, lead, decide and thrive. This is our contribution to reaching the sustainable development goals and in particular the goals on gender equality. Our organization is transforming itself to meet this enormous challenge everywhere we work. We need bold, forward-thinking, and innovative individuals to lead our country operations, driving change and delivering results that will allow us to reach our target of 100 million girls.

In Rwanda, Plan has more than 11 years of experience in implementing its programme. Currently, PIR Currently operates in 3 geographical areas; Bugesera, Gatsibo, and Nyaruguru PUs Administration on different projects funded by different donors including sponsorship.

The position holder support sponsorship activities (filing SCs communications, processing SC communications, and photographs in the ChildData system) in order to keep an accurate and updated view of resources and beneficiaries as well as to properly feed the Plan International central database. Furthermore, s/he will be responsible for organizing for the dispatch of all incoming and outgoing communication items

management scope, reporting lines, key relationships

Reports to: Sponsorship coordinator

Key relationships

Internally

  • PUM
  • Sponsorship team,
  • CDFs
  • Child Rights Program Manager.

Externally

  • Children,
  • Families,
  • Community volunteers,
  • CBOs
  • FBOs.

Level of contact with children

  • High level: Frequent interaction with children.

Physical Environment

  • This position is mainly field related work with 30% office work

Accountabilities and MAIN WORK ACTIVITIES

  • Ensure availability and timely submission of all communications for the assigned monthly caseload (To-do list)
  • Ensure that all Sponsored Children files are available
  • Ensure that Sponsored Children communications are filed in a timely manner
  • Coordinate with all CDFs in opening new files for all Sponsored Children whose files are missing.
  • Ensure that each Sponsored Child has a complete file i.e. contains the correct SC questionnaires and other communications
  • Ensure that there is no SC questionnaire being misfiled.
  • Timely processing of Sponsored Children’s photographs in ChildData
  • Keep a good track of cameras and batteries.
  • Acknowledge receipt and manage the distribution of gifts and sponsor letters to CDF/Community Volunteers.
  • Sponsorship field activities especially in peak days

Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI)

  • Understand and put into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC).
  • Ensure that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in their day-to-day work.
  • Ensure that Plan Rwanda contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.

Leadership and BUSINESS management COMPETENCIES




LEADERSHIP COMPETENCIES

  • Courageous in taking a lead, focused on Plan International’s purpose, and making the most effective contribution within my own work context.
  • Behave in line with our values and safeguarding practices, inside and outside work.
  • Challenge own attitudes, unconscious bias, and behaviour and speak up when they see wrongdoing, especially by those who use their power over others to create fear or abuse.
  • Understand and adhere to the policies, processes, practices, and standards relevant to own work and keep their knowledge and skills up to date.
  • Honest and efficient in the use of resources, including own time.
  • Take responsibility for own performance and development: reflecting; seeking and listening to feedback; learning from mistakes; finding people or resources to help them learn.
  • Constructive and optimistic in facing setbacks, challenges, and change, using own initiative to analyze issues and improve things.
  • Good team player, communicating effectively and being open and supportive towards those around them.

Environmental

Technical expertise, skills, and knowledge

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

Essential Qualifications/ Experience:

  • At least A1 education level in Project Management, ICT, Statistics, and Economics.
  • Minimum 2 years experience in a similar position/work environment
  • Proficient in computer skills – Microsoft Word and Excel required

Skills Specific to the Post

  • Excellent knowledge of Plan’s sponsorship systems (CD-pet, ChildData, and CRC)
  • Ability to work under pressure and multi-task
  • Excellent communication and writing skills
  • Excellent filing skills

Languages required:

  • Fluency in the local language, English, and French is essential

Plan International’s Values in Practice

We are open and accountable

  • Promotes a culture of openness and transparency, including with sponsors and donors.
  • Holds self and others accountable to achieve the highest standards of integrity.
  • Consistent and fair in the treatment of people.
  • Open about mistakes and keen to learn from them.
  • Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for a lasting impact

  • Articulates a clear purpose for staff and sets high expectations.
  • Creates a climate of continuous improvement, open to challenge and new ideas.
  • Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
  • Evidence-based and evaluates effectiveness.

We work well together

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners, and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

Plan International’s Values in Practice

We are open and accountable

  • Promotes a culture of openness and transparency, including with sponsors and donors.
  • Holds self and others accountable to achieve the highest standards of integrity.
  • Consistent and fair in the treatment of people.
  • Open about mistakes and keen to learn from them.
  • Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

  • Articulates a clear purpose for staff and sets high expectations.
  • Creates a climate of continuous improvement, open to challenge and new ideas.
  • Focuses resources to drive change and maximize long-term impact, responsive to changed priorities or crises.
  • Evidence-based and evaluates effectiveness.

We work well together

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners, and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners, and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

How to apply

The candidates should send applications by the link not later than 6th February 2022.

Click here to read more & apply










 

U Rwanda rufunguye Umupaka wa Gatuna

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Guverinoam y’u Rwanda yatangaje ko guhera taliki ya 31 Mutarama 2022, Umupaka wa Gatuna uhuza u Rwanda na Uganda uzongera gufungurwa nyuma y’imyaka igera kuri ine uwo mupaka ufunze, ubuhahirane bw’ibihugu byombi bwarahagaze.

Minisiteri y’Ububanyi n’Amahanga yatangaje ko uyu mwanzuro wafashwe nyuma y’ibiganiro Perezida wa Repubulika y’u Rwanda Paul Kagame yagiranye na Lt. Gen. Muhoozi Kainerugaba, Umujyanama Mukuru wa Perezida Museveni mu by’umutekano ndetse akaba n’Umugaba w’Ingabo za Uganda zirwanira ku butaka, ku wa ku wa Gatandatu taliki ya 22 Mutarama 2022.

Minisiteri y’Ububanyi n’Amahanga y’u Rwanda yatangaje ko yuma yo kwakira Lt Gen Kainerugaba, Guverinoma y’u Rwanda yasanze hari intambwe nziza imaze guterwa na Uganda mu gukuraho imbogamizi ku buhahirane bw’ibihugu byombi.

Umupaka wa Gatuna uherereye mu Karere ka Gicumbi ku ruhande rw’u Rwanda, ukaba  unyuraho urujya nuruza rw’abantu bava mu Rwanda bajya muri Uganda ,abava muri icyo Gihugu baza mu Rwanda.




Ni wo mupaka ukoreshwa cyane haba ku bakora ubucuruzi ndetse n’imodoka nini zikoreye ibicuruzwa bitabashije gutwarwa n’indege. Ifungwa ry’uyu mupaka ryagzeingaruka ku bucuruzi bw’ibihugu byombi buteza igihombo cy’amamiliyari y’amafaranga yatikiy mu myaka igera kuri ine iyo mipaka imaze ifunzwe.

Guverinoma y’u Rwanda ivuga ko nkuko bikorwa ku yindi mipaka yose y’u Rwanda n’ibihugu by’abaturanyi, u Rwanda na Uganda bigiye gufatanya mu gushyiraho ingamba mu kurushaho koroshya urujya n’uruza rw’abantu hubahirizwa amabwiriza yo kwirinda icyorezo cya COVID-19.

Umubano w’u Rwanda na Uganda wajemo igitotsi kuva mu myaka igera kuri itanu ishize. Mu myaka itatu ishize, ibiganiro byakozwe hagati ya Leta y’u Rwanda n’iya Uganda ntibyigeze bitanga umusaruro.

Ibyo biganiro byagiye bibanzirizwa n’inama zihariye za Komite yashyiriweho guhuza u Rwanda na Uganda igizwe n’intumwa z’Angola na Repubulika Iharanira Demokarasi ya Congo, ariko byose byagiye biba imfabusa kuko Leta ya Uganda yakomeje gutsimbarara ku byo yiyemeje kureka mu masezerano ya Luanda muri Angola, yashyizweho umukono n’Abakuru b’Ibihugu muri Kanama 2019.

Guverinoma y’u Rwanda yamaze igihe kinini ishinja Uganda gucumbikira no gushyigikira imitwe yitwaje intwaro irimo umutwe wa P5, FLN, inyeshyamba za FDLR n’iyindi kuri ubu binavugwa ko yakomereje ibikorwa byayo byo kugaba ibitero ku Rwanda mu mashyamba ya Repubulika Iharanira Demokarasi ya Kongo (RDC).

Uganda kandi ishinjwa guhohotera Abanyarwanda mu bihe no mu buryo butandukanye bikozwe n’inzego z’umutekano za Uganda, no kubangamira ubukungu bw’u Rwanda mu buryo butandukanye.

Komisiyo yashyiriweho gukurikirana ishyirwa mu bikorwa ry’amasezerano ya Luanda yagombaga kugenzura ibimaze gukorwa kuva Perezida Kagame na mugenzi we wa Uganda Perezida Museveni, bashyira umukono kuri ayo masezerano muri Nzeri 2019.

Leta y’u Rwanda ivuga ko ikomeye ku bushake bwo gukemura ibibazo byaranzwe hagati y’ibihugu byombi, ikaba inizeye ko uyu mwanzuro wo gufungura umupaka uzagira uruhare mu kwihutisha ibikorwa byo gukuraho agatotsi kose katezaga urwikekwe mu mubano wabyo.

Source: Imvaho nshya










 

Registrar (Manager Level) at University of Global Health Equity (UGHE) (Deadline:27th February 2022)

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Registrar (Manager Level)

University of Global Health Equity (UGHE) Kigali, RwandaDescription

Description

Job Title: Registrar (Manager Level)

Reports to: DVC, Academics and Research Affairs

Location: Kigali

Role overview:

The Registrar of UGHE will provide leadership and oversight to all aspects of student academic records, academic scheduling, student registration, withdrawal and termination, and the recording and reporting of grades compliant with university and national regulations. The Registrar will also be responsible for establishing, implementing, and leading processes related to the equitable and consistent administration of policies and procedures related to academic record keeping and grade reporting.

Specific responsibilities include:

Student grades and records

  • Create and maintain effective mechanisms for student records management, including records processing, distribution, storage, and retrieval
  • Ensure student grades are reported and recorded safely and accurately, in accordance with UGHE and national standards
  • Manage and issue student academic records, including grade reports, official and non-official transcripts, diplomas, certificates, and other relevant records
  • Respond to all national and international queries with regards to authentication of records, transmission of official documents and records
  • Endorse official academic records of the institution
  • Create and lead processes for complaints or queries related to academic records
  • Keep archives of all academic curricula and syllabi
  • Manage transferred credits

Academic scheduling and calendar

  • Oversee annual institutional academic calendar and propose changes where necessary, working alongside academic units and the UGHE academic administration
  • Oversee and ensure the teaching and assessment schedule is respected
  • Oversee final examination schedules and classroom bookings

Student Information System administration

  • Lead and oversee all management of UGHE’s Student Information System (SIS), including:
    • Ensuring the SIS and learning management system (LMS) are synced to allow seamless transfer of grades and student records between systems
    • Register students in the SIS and LMS when admitted into UGHE
    • Work with Academic Departments to create courses aligned to correct terms in the SIS and LMS
    • Assure all students receive their academic standing within the time specified by the UGHE policies and regulations

Committees and cross-departmental work

  • Participate in core committees of UGHE, including the Academic Commission and program Academic Councils
  • Work very closely with and participate in the functions of the Office of Admission and Student Services
  • Work very closely with Academic units in matters related to student grades, progression, and record keeping
  • Lead the planning and implementation of graduation

Development of the Office of the Registrar

  • Recommend a relevant and realistic structure for the Office of the Registrar to the senior leadership of UGHE
  • Develop and lead all processes related to the establishment of the Office of the Registrar at UGHE

Qualifications and competencies

  • Minimum Masters degree in education, educational administration/management, or other related fields
  • Proven experience as an academic registrar/assistant registrar for minimum of 3 years
  • Experience and proven track record in developing and leading academic administrative processes
  • Ability to develop, implement and lead new and innovative processes from the ground up, taking into account the unique context and fast growth of UGHE
  • High attention to detail
  • Strong skills and experience in using different softwares including Student Information Systems, Learning Management Systems, Google Suite
  • Ability to work in a fast-paced environment, across multiple teams and multiple projects
  • Strong leadership and project management skills
  • Strong written and spoken English, French and/or Kinyarwanda desirable
  • Commitment to educational development and social justice strongly preferred

How to apply

Candidates should submit a CV and a cover letter detailing their interest and aptitude for this position by the link:https://www.pih.org/pages/employment?p=job%2ForNmifwC

The deadline: 27th February 2022.






Cluster Marketing Manager (Four Points by Sheraton/Pre-Opening) at Kigali Marriott Hotel : Deadline 01-02-2022

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Marriott International’s portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.




JOB SUMMARY

Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the sales and marketing or related professional area.
  • OR
  • 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Conducting Daily Marketing Activities that Achieve Department Goals

  • Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.
  • Develops leisure marketing plan that addresses the distribution of rate offers, packages, and programs designed to build occupancy.
  •  Maintains, updates, and manages all websites.
  • Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
  • Develops brochure and property collateral materials.
  • Participates in all property imaging work (e.g., signage).
  • Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes), and tracking.
  •  Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
  •  Ensures consistent marketing message is communicated in all advertising and collateral efforts.
  • Manages marketing budget throughout year.
  •  Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
  • Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail, and print advertising.
  • Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
  • Ensures consistency in individual property’s voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

  • Evaluates new marketing opportunities for the property.
  • Ensures property is represented on all quality internet sites that have the potential of providing business.
  • Works closely with respective Convention Bureaus and Chambers of Tourism.
  • Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes), and tracking.
  • Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
  • Develops strategic marketing plan for property, includes group, leisure, and local efforts.
  • Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.




Building Successful Relationships that Generate Sales & Marketing Opportunities

  •  Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
  •  Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
  • Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
  • Works with media buyer to plan and execute advertising.
  •  Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
  • Assists property with materials, tracking/analysis, and presentations to owners.
  • Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates, and approving all materials as needed.

Additional Marketing Responsibilities

  • Keeps detailed files and records on all matters relative to property’s marketing materials (photo usage rights, vendor contracts, etc.).
  • Ensures that property is following all corporate marketing guidelines.
  • Approves all invoicing through the MarrCom office.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply

Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees through:https://jobs.marriott.com/marriott/jobs/22003557?lang=en-us

 The deadline for receiving applications is February 1st , 2022.










 

Monitoring and Verification (Quality Assurance) Coordinator, Clean Cooking and Sustainable Energy at C- Quest Capital LLC (CQC) (Deadline:27th February 2022)

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Job Description

Monitoring and Verification (Quality Assurance) Coordinator, Clean Cooking and Sustainable Energy

Full-Time 6-Month Contract with possibility of extension

C- Quest Capital LLC (CQC) is a social impact investor, project developer, and climate finance specialist whose mission is to transform the lives of people in the poorest communities in developing countries by providing them access to clean and sustainable energy services and clean energy technologies and improving the health and wellbeing of women and children. CQC was founded in 2008 and is headquartered in Washington DC, USA with subsidiaries in India, Malaysia, Singapore, and Cambodia, on-ground teams in Malawi and Zambia, and rapidly growing into other Sub-Saharan Africa countries.

CQC is a leader in providing clean efficient cooking and lighting services to the rural poor worldwide and has growing businesses in renewable energy production and supply, and sustainable agricultural land use, and forestry. Our projects are implemented either through our own operational platforms and subsidiaries or through closely managed partnerships and joint ventures with on-the-ground organizations.

We have active investments in over 13 countries across Sub-Saharan Africa, Central America, and South and East Asia that have thus far improved the lives of over 20 million people.

CQC employs over 100 full-time staff of investment, project management, and carbon professionals based around the world including Washington DC, India, Malaysia, Cambodia, Malawi, and Zambia. In addition, we regularly draw on a pool of individual consultants, collaborating NGO and private sector partners, and staff of our joint venture partners.

Background:

CQC is rapidly expanding its investment in cleaner cooking services across its core geographies. In Sub-Saharan Africa (SSA) we have launched a three million household four-year investment across Malawi, Zambia, Zimbabwe, Mozambique, Kenya, Uganda, Tanzania, Angola, and Rwanda with pilot activities planned in several other SSA Least Developed Countries. We manage country teams and implementing partners across the region. We are expanding our skilled staff in Rwanda.

Under the guidance of the Senior Operations Specialist- Rwanda, the Monitoring and Verification (Quality Assurance) Coordinator will:

  • Works directly with Director of Operations – Africa and Senior Operations Specialist overseeing country of work to coordinate on the ground logistical support of stove projects with implementing partners. 2 | Page
  • Assists with managing Rwanda-based personnel as-needed, including including identifying, contracting, and training for all enumerators who will assist with carbon monitoring and verification.
  • Oversees and manages all aspects of the monitoring and verification process for CQC for issuing Verified Emission Reductions (VER’s)
  • Create a process to inspect the quality of stove installed for IP’s to ensure that stoves are constructed to our standards and are in use; will communicate findings of inspection visits to team and IP’s to improve quality of installations.
  • Well-versed in all CQC training materials/operational manuals and able to cofacilitate trainings with IP field staff, upon request. o Stove Theory Training– Able to provide overview of stove theory as well as our business and process of implementation. o Stove Practicum Training– Able to lead demonstration and construction of our cookstove. o Enumeration/Registration Training– Able to train on how to use stove registration application and upload to DMS via smartphone.
  • Assist in the Customs/Border/Shipment logistics surrounding deliveries of parts to IP upon request. May include the courier of stove parts and/or QR cards personally, through in-country shipping, or procurement of canter trucks.
  • Manage personal travel budget effectively, complete expense reports.
  • Assist in the organization of and lead trainings for Partner Organizations, Compliance, and Verification teams.
  •  Manage Petty Cash account and organize payments and expenses for the team, as needed.
  •  Provide Partner Organization with guidance required in preparing for training.
  •  Participate in trainings for partner organizations.£
  • Lead all Local Stakeholder Conferences as needed
  •  Purchase phones required for training Enumeration staff.

Location

Location is Kigali, with global communication as CQC relies heavily on staff working at home and use of video conferencing technology to communicate between its team across the world.

Travel

Monitoring and Verification (Quality Assurance) Coordinators are expected to travel on an as-needed short-notice timeline. Much of the role will be overseeing teams that travel throughout project country, but the Monitoring and Verification (Quality Assurance) Coordinator will be required to travel frequently to oversee remote teams. On a limited basis, international travel throughout Sub-Saharan Africa will be necessary. However, 3 | P a g e CQC acknowledges the COVID 19 and local pandemic related health risk and takes these into consideration for travel external to project country.

Supervision

The appointee will report to and be overseen by the Senior Operations Specialist – Rwanda, daily, and Senior Managers, as needed.

This is a Supervisory position, with supervision and hiring of in-country teams (compliance, verification, etc.).

Qualifications or specialized knowledge/experience required:

1.Bachelor’s degree preferably focused on sciences, health, environment, climate change, gender and development, or international development, with advanced degree(s) in relevant fields advantageous, depending on field of study and experience gained.

2. Fluent in Kinyarwanda and English. Skills in other languages, like French, is preferred.

3. Experience in building and facilitating relationships for rural and/or urban development programs.

4. Familiarity with Supply Chain Management in Project Country, desired.

5. Ability to travel internationally and maintains up-to-date passport, ability to drive and maintain a valid driver’s license.

6. Applied cross-sector knowledge and proficiency in one or more of the following areas: health, environmental/conservation/forestry, agriculture, sustainable/renewable energy, or gender/women’s empowerment.

7. Availability to travel domestically on an as-needed and short-notice basis.

8. Networking and marketing skills at a national, regional, and local levels with Kenya nationals and non-national staff.

9. Competent with email, WhatsApp, and Skype/Zoom video calling. All Program Directors should maintain an adequate level of smartphone and computer literacy.

10. Written and oral proficiency and literacy in English language and local country dialects.

11. Proficiency in facilitating and delivering trainings to non-expert audiences.

12. Patience and the desire to contribute to livelihoods development and climate transformation technologies.

13. Demonstrated experience in handling and analyzing large data sets and relational databases, advantageous.

14. High-level written and verbal communication skills with experience working in a global team environment an advantage.

How to apply

Please submit a cover letter explaining your experience working with 1) rural areas in Rwanda, 2) partner organizations, and 3) large Excel data sets and Resume (CV) to jbrown@cquestcapital.com.

 The deadline:27th February 2022.





Senior Finance Officer at IntraHealth (Deadline:February 25, 2022)

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INGOBYI ACTIVITY

GOLDEN PLAZA, 3rd Floor

KG 546 Street 1

P.O.Box 6639-Kigali

Tel.: + (250) 738795924

Kacyiru, Kigali 

www.intrahealth.org

Job Opportunity:  Senior Finance Officer

Why Choose IntraHealth

At IntraHealth, we are a global team of creative, committed humanitarians on a mission. We are advocates, technologists, health workers, and communicators. Program officers, finance experts, and technical leaders. We are passionate and diverse. And we’re united in our belief that everyone everywhere should have the health care they need to thrive. That’s why we work every day to improve the performance of health workers around the world and strengthen the systems in which they work.

For almost 40 years in over 100 countries, IntraHealth has partnered with local communities to make sure health workers are present where they’re needed most, ready to do the job, connected to the technology they need, and safe to do their very best work. Our programs are designed with a deep understanding of and appreciation for the context of human rights, gender equality and discrimination, economic empowerment, and changing populations. And the longstanding relationships we have built with government agencies, private-sector partners, and members of civil society make our efforts stronger and more effective.  Join us and together we can make lasting changes in global health—for all of us.

The USAID Ingobyi Activity is a five-year cooperative agreement to improve the quality of reproductive, Maternal, newborn, and child health (RMNCH) and malaria services, in a sustainable manner with the goal of reducing neonatal, child, and maternal mortality in Rwanda. The Ingobyi Activity builds upon the tremendous gains Rwanda has made in the health sector as well as previous USAID investments in the health sector to provide a healthier, more productive future for all Rwandans. Ingobyi works to improve the availability, quality, and utilization of RMNCH and malaria services with resilience and sustainability.

SUMMARY ROLE:

IntraHealth is seeking one (1) Senior Finance Officer for the USAID Ingobyi Activity in Rwanda. The Ingobyi Activity is supporting the Rwandan Ministry of Health (MOH) to contribute to the reduction of infant and maternal mortality and incidence of malaria in Rwanda, focusing on improving the availability, quality, and utilization of RMNCH and malaria services and improving the health of women, adolescents, and children under five. The Senior Finance Officer will support general accounting functions through management of the General Ledger records, processing of payments, processing and posting month-end adjusting journals, and compilation of periodic project expenditure reports. The position will report to the Finance Manager.

ESSENTIAL FUNCTIONS

Staff advances/receivables

  • Review and process staff/activity advance request forms in a timely basis.
  • Follow up with staff for timely liquidation of advances ensuring that expense reports from travelers are received within timelines stipulated in the travel policy.
  • Check for accuracy, completeness, reasonableness, adequacy of supporting documents accompanying travel expense forms, ensuring compliance with donor and organizations’ policies and procedures.
  • Ensure all amounts paid to the organization in liquidation of travel advances are receipted and banked promptly.
  • Generate journal vouchers for all approved travel reimbursement forms (TRFs), floats, and other forms of accountabilities and ensure that once reviewed and approved, they are accurately posted into the accounting system in a timely manner.
  • Prepare a receivables aging analysis on a monthly basis ensuring documented follow-up of outstanding receivables.

Reporting function

  • Reconcile the monthly balance sheet accounts for the Ingobyi Activity.
  • Ensure any variances between HQ records and Country Office reports are discussed with Supervisor and resolved in a timely manner.
  • Compile monthly detailed Budget-Variance-Analysis reports for the project for distribution to the Finance Manager by the stipulated timeline.
  • Assist in the preparation of quarterly expenditure reports for submission to the Finance Manager.

Payments/treasury function

  • Process vendor payments and posting to the General Ledger.
  • Reconcile vendor payments monthly and resolve any matters arising on a timely basis.
  • Process the payments to participants and ensure all supporting documents are on file.
  • Process deductions and submission of all statutory payments on a timely basis.

Logistical support function

  • Serve as the focal finance person to support logistics team to process payments of hotels invoices.
  • Support with verifications of hotel invoices before the payment.
  • Support the logistics team to make payment reconciliation with hotels.

Other tasks

  • Ensure proper filing of all financial records.
  • Provide any other required financial backstopping roles to the IntraHealth Rwanda office as needed.
  • Jointly, with the immediate supervisor, participate in own annual performance appraisal, identify own learning needs and personal career growth.

MINIMUM REQUIREMENTS

  • Minimum of bachelor’s degree in Accounting or Finance. Masters in the same field is an added value
  • CPA or related professional course is an added advantage
  • 5 years of experience in busy accounting department, one of which as an auditor
  • Experience in USAID rules & regulations
  • Experience in donor funded organization is preferred
  • Well-developed Interpersonal skills
  • Proficiency in QuickBooks
  • High integrity, honesty, initiative, and team-player
  • Ability to work with minimum supervision
  • Good oral and written communication skills in English
  • Ability to work under tight deadlines
  • Ability to work under pressure

REQUIRED DOCUMENTS

  • Motivation letter
  • Copies of notarized degrees and certificates compiled in one PDF document
  • Updated Curriculum Vitae f maximum 3 pages with three references and their contacts. The referencing should be made of the current supervisor, previous supervisor, and academic supervisors contacts.

 HOW TO APPLY

To apply and learn more about IntraHealth Careers @: http://www.intrahealth.org/section/careers

Learn more about “Who We Are” @: http://www.intrahealth.org/section/about-us1

Please apply by February 25, 2022. Shortlisting and interviews will be done on rolling basis until the position is filled. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within two weeks from the submission, consider your application unsuccessful   

SUMMARY OF BENEFITS

IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package.  We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.

IntraHealth International is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law, and requires affirmative action to ensure equality of opportunity in all aspects of employment.  This is also to include inquiry about, disclosing, or discussing their compensation or the compensation of other applicants or employees.






Maternal Neonatal and Child Death Audit (MNCDA) Advisor at IntraHealth (Deadline:February 25, 2022)

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INGOBYI ACTIVITY

GOLDEN PLAZA, 3rd Floor

KG 546 Street 1

P.O.Box 6639-Kigali

Tel.: + (250) 738795924

Kacyiru, Kigali 

www.intrahealth.org

Job Opportunity:  Maternal Neonatal and Child Death Audit (MNCDA) Advisor

Why Choose IntraHealth

At IntraHealth, we are a global team of creative, committed humanitarians on a mission. We are advocates, technologists, health workers, and communicators. Program officers, finance experts, and technical leaders. We are passionate and diverse. And we’re united in our belief that everyone everywhere should have the health care they need to thrive. That’s why we work every day to improve the performance of health workers around the world and strengthen the systems in which they work.

For almost 40 years in over 100 countries, IntraHealth has partnered with local communities to make sure health workers are present where they’re needed most, ready to do the job, connected to the technology they need, and safe to do their very best work. Our programs are designed with a deep understanding of and appreciation for the context of human rights, gender equality and discrimination, economic empowerment, and changing populations. And the longstanding relationships we have built with government agencies, private-sector partners, and members of civil society make our efforts stronger and more effective.  Join us and together we can make lasting changes in global health—for all of us.

The USAID Ingobyi Activity is a five-year cooperative agreement to improve the quality of reproductive, Maternal, newborn, and child health (RMNCH) and malaria services, in a sustainable manner with the goal of reducing neonatal, child, and maternal mortality in Rwanda. The Ingobyi Activity builds upon the tremendous gains Rwanda has made in the health sector as well as previous USAID investments in the health sector to provide a healthier, more productive future for all Rwandans. Ingobyi works to improve the availability, quality, and utilization of RMNCH and malaria services with resilience and sustainability.

SUMMARY ROLE:

The Maternal, Neonatal, and Child Death Audit Advisor will work as an integral part of Ingobyi Activity’s MNCH team at the same time as part of MCCH-RBC team. The MNCDA Advisor will report primarily to MCCH Division Manager – RBC and secondly to Sr. RMNCH Specialist of IntraHealth – Ingobyi Activity. Through a five-year grant from USAID, Ingobyi is a consortium project led by IntraHealth International. This project collaborates with the Rwanda Ministry of Health to reduce preventable infant and maternal deaths, reduce the incidence of malaria, and bring high-quality, integrated health services to more Rwandan mothers, children, and adolescents. The Maternal, Neonatal, and Child Death Audit Advisor will provide technical assistance to the Ministry of Health/RBC for all matters pertaining to Maternal and Child Health to ensure the implementation of high-quality MNCH services at the facility and community levels. He will be based on daily basis at RBC/MCCH Division and will report to Ingobyi Activity office at least four days within a month for program planning and reporting with the rest of the team under Ingobyi Activity.

Responsibilities:

In collaboration with MOH/RBC/MCCH Division staff and Ingobyi Activity MNCH Team,

  • Support the Rwanda Ministry of Health/RBC/MCCH Division to implement new deaths audit approaches and to monitor existing maternal, neonatal and under five deaths audit programs at health facility and community level (verbal autopsy).
  • Develop, review, and adapt maternal, neonatal and child deaths audit tools
  • Seeking out and using available MCH data to inform strategic and implementation decisions.
  • Review, develop and prepare project training around MNCH.
  • Participate in all Ingobyi Activity operations research and monitoring and evaluation activities conducted by Ingobyi Activity and Rwanda Ministry of Health/RBC/MCCH Division.
  • Seek out innovative approaches to address the MNCH challenges faced in Rwanda and share all new information and insights with Ingobyi Activity colleagues, supervisor, and project management.
  • Conduct analysis and produce reports on maternal, neonatal and child deaths audit at health facility and community levels.
  • Support Rwanda Ministry of health/RBC/MCCH Division to implement Maternal Perinatal Child Death Surveillance and Response (MPCDSR) Guidelines.
  • Represent the Ingobyi Activity at Ministry of Health/RBC and other MNCH technical meetings related to areas of responsibility and alert supervisor and project management about any upcoming meetings of importance to the project
  • Participate in evaluations of maternal, neonatal, and child deaths audit programs and to follow implementation of recommendation from those evaluations.
  • Alert supervisor and Project management of all issues and problems that have the potential to undermine project success

REQUIREMENTS

  • A Medical Doctor with bachelor’s degree in medicine and a Master’s degree in Public Health or related science.
  • A valid Registration Certificate from Rwanda Medical and dental Council.
  • For Public servant candidates, they must comply with MoH releasing requirement, at least 3 of experience as public servant for GPs, and 5 years of experience as public servant for Specialists.
  • At least a proven 4 years of experience in conducting Maternal Neonatal and Child death Audit at the central or district level or
  • At least a proven 4 years of experience in implementing RMNCH Programs
  • Experience in building capacity at individual and organizational levels.
  • Skilled in Emergency obstetric and neonatal care (EmONC), Antenatal care, neonatal care.
  • Demonstrated understanding of Rwandan healthcare system from central to decentralized levels.
  • Ability to coach, train, mentor, and develop technical capacity in national programs technical staffs.
  • Strong oral and written communication and presentations skills in English, Knowing French and Kinyarwanda is an added Value
  • Strong skills in word processing and Excel, Data analysis and PowerPoint Presentation

COMPETENCIES:

Managing Performance: Ability to plan and design practices, processes, and procedures that allow for effective management of people, resources, and processes to optimize overall organizational performance. Managing for performance includes the ability to delegate and encourage growth and leadership across the team(s) as part of maximizing performance and productivity.

Strategic Thinking: Applies organizational knowledge to identify and maintain focus on key success factors for Health sector and IntraHealth while recognizing, anticipating, and resolving organizational challenges. Ability apply sound decision-making processes to reach productive resolutions that translates strategy into actionable plans.

Effective Communication (Oral & Written): Understands effective communication concepts, tools, and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Accountability: Holds self and others accountable for all work activities, research, and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high-quality results for MoH and intraHealth.

Ethical practices: respectful words and behaviors, and equitable treatment of others in all activities.

SUMMARY OF BENEFITS

IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package.  We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.

IntraHealth International is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law, and requires affirmative action to ensure equality of opportunity in all aspects of employment.  This is also to include inquiry about, disclosing, or discussing their compensation or the compensation of other applicants or employees.

HOW TO APPL

Learn more about IntraHealth Careers @:https://www.intrahealth.org/career-opportunities

Learn more about “Who We Are” @: http://www.intrahealth.org/section/about-us1

 REQUIRED DOCUMENTS

  • Motivation letter
  • Copies of notarized degrees and certificates compiled in one PDF document
  • Copy of valid License issued by Rwanda Medical and dental Council
  • Updated Curriculum Vitae f maximum 3 pages with three references and their contacts. The referencing should be made of the current supervisor, previous supervisor, and academic supervisors contacts.

Please apply by February 25, 2022. Shortlisting and interviews will be done on rolling basis until the position is filled. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within two weeks from the submission, consider your application unsuccessful   





Communications Manager at Spark MicroGrants (Deadline:28th February 2022)

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We are hiring a Communications Manager – East Africa

ABOUT SPARK MICROGRANTS

Spark MicroGrants believes in a world where everyone lives with dignity and determines their own positive future. Decades of prescriptive aid have sidelined the poor from the very programs meant to uplift them. We believe in local solutions and catalyzing rural villages facing poverty into action.

At the heart of Spark’s model, the Facilitated Collective Action Process (FCAP), are ‘town-hall’ style weekly meetings, in which women, men, young, old, plan together for their community’s future. Each village elects a leadership committee, establishes a village savings account, and launches a project of their choice. Members receive training on financial management, transparency, leadership, village planning, and advocacy. Each village then receives US$8,000 in seed funds and additional management support to turn their project ideas into reality.

Spark trains partner organizations and works with governments to scale the FCAP as the model of choice to advance social and economic development, improve lives, and secure lasting change. Spark is now active in 500+ villages in 6 countries,  improving the lives of over 230,000 people.

As a team, we share a set of common values that shape ‘how’ we work. These are:

  • Facilitators. We don’t impose; we enable others to generate impact.
  • Community-driven. We are motivated by what is best for the community.
  • Process-centered. The how of what we do is just as important as the what.
  • Our vision and values live in everything we do.
  • We seek opportunities and are willing to take risks to serve our community partners better.

ABOUT THE ROLE

Spark seeks a highly motivated and entrepreneurial candidate to help grow its communications capacity, mobilize resources, and advance its mission. The ideal candidate is a seasoned storyteller, creative thinker, and motivated self-starter, with demonstrated experience in digital communications and global development or humanitarian aid.

The Communications Manager will report to the Senior Communications Advisor and work as an integral part of a distributed but highly effective team. They will support the execution of Spark’s communications strategies in East Africa and North America through content creation, public relations, and first-class collaboration and coordination.

The Communications Manager will be responsible for developing and managing written and visual content, directly and through the support of external vendors, that supports fundraising goals and raises Spark’s public profile. They will conduct media/press and stakeholder outreach in local markets, contribute to donor cultivation and stewardship, and provide support on Spark’s owned channels (web, social, email). Through improved coordination and collaboration, the Communications Manager will create additional communications capacity.

ROLES AND RESPONSIBILITIES:

Content / Editorial – 60%

  • Draft and publish original written content about FCAP participants, communities, and partners from across Spark countries that positions Spark as a thought leader and supports institutional donor cultivation.
  • Generate and manage a regularly updated database of high-quality photos of Spark program participants and partners for use as video, blog, website, email, and social media content.
  • Support Spark colleagues to develop capability statements, policy briefs, case studies, research previews, videos, and general presentations on programs.
  • Support the creation and execution of multi-channel digital campaigns by providing audience insights, liaising with relevant stakeholders, and implementing campaigns locally when appropriate.

Public relations – 25%

  • Conduct research on relevant publications and journalists in East and West Africa and maintain detailed records to inform media outreach.
  • Field media requests in East and West Africa, cultivate and build relationships with journalists, and package and pitch stories to secure earned media placements and build Spark’s audience and reach.
  • Liaise with Spark colleagues abroad to coordinate press launches and ensure contextually appropriate messaging for various campaigns.
  • Support the development of proposals, speeches, talking points, and presentations for conferences and speaking engagements.

 Capacity-building – 15%

  • Coordinate regularly with communications staff internationally to ensure brand alignment and cultivate a culture of knowledge-sharing and exchange within the Spark family.
  • Facilitate communications workshops for colleagues across the Spark family that support efforts to enhance our reputation, empower international colleagues to communicate effectively about their country programs, and broaden and democratize the voice of Spark.
  • Liaise regularly with fundraising leads in East Africa and the US, providing communications support in the form of talking points, presentations, etc.

REQUIREMENTS/WHO WE ARE LOOKING FOR

Qualifications, skills, and experience:

Required Qualifications/Competencies

The ideal candidate for the Communications Manager will possess a verifiable set of core communications skills. S/he should have a real interest in new approaches to international development, strong track record of developing and executing compelling communications, and firm understanding of brand identity and good storytelling.

 Additionally, they will have the following attributes:

  • Bachelor’s Degree, preferably in Communications, Journalism, International Development, or other related field.
  • A minimum of five to seven years of work experience in communications or a related field is necessary, or a Master’s Degree with three to five years of work experience. The candidate should also have demonstrated experience with an international organization.
  • Excellent written communication and editing skills are required along with an ability to break down complex arguments and present them in a clear and succinct manner to various stakeholders. The candidate should bring evidence of strong writing skills for a variety of audiences.
  • Proficiency with digital photography is required. The candidate should have demonstrated experience using DSLRs in remote locations, editing images with Adobe Creative Suite or similar software, and at least working knowledge of video production.
  • Familiarity with WordPress, MailChimp, and other content management systems.
  • Ability to work with team members in the US and East Africa is imperative, particularly at all levels of an organization. The candidate should also have experience working across cultures. Experience working with rural, economically underdeveloped communities is a plus.
  • Strong project management skills, including the ability to prioritize and meet deadlines for multiple projects simultaneously, and well-versed in using project management tools such as Slack, Asana, etc.
  • Familiarity with AP style preferred

OTHER INFORMATION

Job Location:  East Africa

Start Date: As soon as possible. We are looking for someone who is committed to this role for

at least 3-4 years.

Probation period: 3 months probation period with learning and performance objectives

Application closing Date: 28th February 2022

How to Apply: Follow this link to apply

Attach your resume, cover letter, and a writing sample

Your cover letter should explain why your experience and background make you the ideal candidate for this position, and should be no more than one page. Please also include a sample of writing relevant to this position’s responsibilities.

Applications will be considered on a rolling basis, with preference given to early applicants. No calls, emails, visits, or recruiters associated with this position, please.

Please do not contact Spark Microgrants to inquire as to the status of your application. Only shortlisted candidates will be contacted.

Equal Opportunity

Spark Microgrants provides equal employment and advancement opportunities to all individuals. Employment decisions at Spark are based on merit, qualifications, and abilities. Spark does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, marital status, or any other characteristic protected by the law. Spark will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship to daily operations.






Logistics Officer at Ampersand Rwanda Ltd (Deadline:25th February 2022)

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Do you want to do work that is impactful? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa towards a zero-carbon future, not just to make a living? Ampersand is your answer.

About Ampersand

Headquartered in Kigali in Rwanda, Ampersand is achieving the world’s first true mass-market shift to electric vehicles, a vital tipping point in the fight against climate change, through providing electric motorcycles to moto taxis drivers in East Africa. Our electric motorcycles offer savings that can double a driver’s income, in addition to reducing carbon emissions by more than 75%. Converting just one petrol motorbike to electric is the equivalent of the carbon captured by 128 trees.

We have successfully piloted an electric motorcycle and battery swap network in Kigali, with motorcycles in daily operation for two years and nearly 2 million km traveled. We have successfully raised $ 4M in venture capital. We are and are ready to further develop and scale up our tech and scale our operations. This is where you come in. The team has grown from a tiny, bootstrapped R&D garage project into East Africa’s leading electric vehicle operation, with a team of 59 staff drawn from diverse backgrounds. We are rapidly scaling our operations, and we are looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth

About the role

Ampersand is seeking a strong logistics candidate with extensive international logistics experience.

The Logistics Officer role will be to support Rwanda head-quarters with ensuring in time delivery of goods from international vendors to Ampersand Head Office at Kigali, Rwanda. The role will be working directly with international suppliers around logistics, orders timelines, shipment plans and performing on arrival quality checks of arrived goods. The logistics officer is responsible for evaluating and finding the most time- and cost efficient logistics of procured international goods to Kigali in order to ensure a smooth production of Ampersands electric vehicle.

As part of a growing and dynamic company, the Logistics Officer’s role will vary from day to day and include opportunities for career advancement and international travel. The Logistics Officer is reporting directly to the Supply Chain Associate, who is part of the wider Ampersand Production department.

Logistics management
The following are the general duties for the Logistics officer:

  • Interacting with international vendors and making sure timelines and requirements are met
  • Bridging supply chain communication between Rwanda HQ and suppliers
  • Design, develop and execute tools and methodologies to enable effective implementation of logistic operations and plans
  • Plan, monitor and track all international orders and shipments
  • Research for cost reduction and quality improvement in regards to international logistics
  • Assisting in negotiations with suppliers and forwarding companies to find best shipping options
  • Work with engineering, production and supply chain team on putting in orders and tracking suppliers
  • Work alongside Supply Chain Associate in creating efficient supply chain logistics
  • Coordinate and Track Shipments from international suppliers.
  • Ensure materials are appropriately stored in the warehouse
  • To work on other logistics related projects as delegated by the management

On Arrival Verification

  • Support performing on arrival verification tests with support of the inventory and production team
  • Document packaging of goods and suggest improvements for secure packaging and shipment

Ampersand is a good fit if:

  • You’re interested in clean energy and environmental impact (even without experience in it yet)
  • You are a self-motivated, hands-on, proactive problem solver
  • You’re comfortable thinking outside of the box
  • You are able to negotiate details and big-picture priorities well
  • You’re organized and love to build systems
  • You’re OK pushing suppliers on documentation, timelines, and quality
  • You are looking for an entrepreneurial company that values innovation and strong execution
  • You value collaboration, and diversity, and community in the workplace

Minimum qualifications:

We are looking for a logistics expert with demonstrated industry experience. Candidates who possess the following are encouraged to apply.

  • Bachelor’s degree in supply chain, logistics, or similar field
  • Minimum 3  years of relevant work experience, experience with international vendors and logistics (China-Rwanda) is desired
  • Excellent interpersonal skills, including verbal and written communication
  • Excellent MS product knowledge (MS Word, MS Excel) and Google suits (Google Docs, Google Sheets, Google Form,…)
  • Be able to create shipping/delivery routes and schedules tracking shipment progress
  • Experience living abroad is desirable, and experience in cross-cultural teams is preferred
  • Native English-speaking abilities, with strong verbal communication
  • Mandarin language ability is a bonus.

Timing

ASAP

Compensation

A competitive compensation package commensurate including health insurance

Job location

This role will be based in Kigali, Rwanda

The deadline:25th February 2022.





Cluster Reservation Sales Agent (Four Points by Sheraton/Pre-Opening) at Kigali Marriott Hotel (Deadline:February 1st, 2022)

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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply

Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees through:https://jobs.marriott.com/marriott/jobs/22003547?lang=en-us

 The deadline for receiving applications is February 1st, 2022.






Cluster Sales Manager Four Points by Sheraton/Pre-Opening) at Kigali Marriott Hotel (Deadline:February 1st , 202)

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Marriott International’s portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the sales and marketing or related professional area.
  • OR
  • 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Conducting Daily Marketing Activities that Achieve Department Goals

  • Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.
  • Develops leisure marketing plan that addresses the distribution of rate offers, packages, and programs designed to build occupancy.
  •  Maintains, updates, and manages all websites.
  • Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
  • Develops brochure and property collateral materials.
  • Participates in all property imaging work (e.g., signage).
  • Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes), and tracking.
  •  Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
  •  Ensures consistent marketing message is communicated in all advertising and collateral efforts.
  • Manages marketing budget throughout year.
  •  Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
  • Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail, and print advertising.
  • Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
  • Ensures consistency in individual property’s voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

  • Evaluates new marketing opportunities for the property.
  • Ensures property is represented on all quality internet sites that have the potential of providing business.
  • Works closely with respective Convention Bureaus and Chambers of Tourism.
  • Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes), and tracking.
  • Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
  • Develops strategic marketing plan for property, includes group, leisure, and local efforts.
  • Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.

Building Successful Relationships that Generate Sales & Marketing Opportunities

  •  Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
  •  Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
  • Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
  • Works with media buyer to plan and execute advertising.
  •  Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
  • Assists property with materials, tracking/analysis, and presentations to owners.
  • Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates, and approving all materials as needed.

Additional Marketing Responsibilities

  • Keeps detailed files and records on all matters relative to property’s marketing materials (photo usage rights, vendor contracts, etc.).
  • Ensures that property is following all corporate marketing guidelines.
  • Approves all invoicing through the MarrCom office.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply

Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees through:https://jobs.marriott.com/marriott/jobs/22003557?lang=en-us

 The deadline for receiving applications is February 1st , 2022.






Cluster Event Booking Center Sales Coordinator (Four Points By Sheraton /Pre-opening) at Kigali Marriott Hotel (Deadline:February 1st, 2022)

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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

POSITION SUMMARY

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply

Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees through:https://jobs.marriott.com/marriott/jobs/22003563?lang=en-us

 The deadline for receiving applications is February 1st, 2022.






Night Manager ( Four Points by Sheraton/ Pre-opening) at Kigali Marriott Hotel (Deadline:February 1st, 2022)

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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

  •  High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

  •  2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

  •  Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Handles complaints, settling disputes, resolving grievances and conflicts, or otherwise negotiating with others.
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  •  Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
  • Encourages and building mutual trust, respect, and cooperation among team members.
  • Serving as a role model to demonstrate appropriate behaviors.
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  •  Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Responds to and handles guest problems and complaints.
  • Sets a positive example for guest relations.
  • Empowers employees to provide excellent customer service.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Interacts with customers to obtain feedback on quality of product, service levels, and overall satisfaction.
  • Ensures employees understand customer service expectations and parameters.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

  •  Implements the customer recognition/service program, communicating and ensuring the process.
  • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
  • Supervises same-day selling procedures to maximize room revenue and control property occupancy.
  • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

  • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Informs and/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.
  •  Performs all duties at the Front Desk as necessary.
  • Runs Front Desk shifts whenever necessary.
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

How to Apply

Interested candidates should send an application letter plus updated Curriculum Vitae in English, including 3 names of professional referees through:https://jobs.marriott.com/marriott/jobs/22009816?lang=en-us

The deadline for receiving applications is February 1st, 2022.





4 Job Positions of Proximity Advisors at PRO-FEMMES/TWESE HAMWE (PFTH) (Deadline:Friday 4th February 2022)

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JOB ANNOUNCEMENT: RECRUITMENT OF PROXIMITY ADVISORS

Pro-Femmes /Twese Hamwe (PFTH) is an Umbrella of Rwandan Civil Society Organizations aiming at advancement of women status, peace, and development. It was established in October 1992, and currently represents 53 member organizations within the country.  The mission of Pro-Femmes/Twese Hamwe is to eradicate all forms of discrimination towards women, to promote their socio-economic political, and legal status, and to enhance the institutional and organizational capacities of its member organizations through the promotion of sustainable human development approach based on gender equality and a culture of peace, justice, and human rights.

To achieve its mission promoting social economic status of women, PROFEMMES TWESE HAMWE in partnership with Initiatives for Peace and Human Rights (iPeace) with the financial support from the Ministry of Foreign Affairs of the Kingdom of the Netherlands is implementing the project on “Empowering Women in Informal Cross-Border Trade in The Great Lakes Region (EWICBT)”.

The project activities are implemented in Rubavu and Rusizi borders with the aim to contribute to social economic empowerment of women in cross border trade between DRC and Rwanda. This will be achieved through improving their business environment and increasing their income and their social-economic welfare. To accomplish this, the project is built on improving the legal and policy framework for WICBT, providing access to legal aid services to WICBT, strengthening their entrepreneurial and financial capacity, and increasing WICBT’s access to Sexual and Reproductive Health and Rights (SRHR).

It is in this regard that PRO-FEMMES/TWESE HAMWE is looking for 4 suitable candidates to fill positions of Proximity advisors at Rubavu and Ruzizi.

The Proximity advisors will be in charge of coaching and mentoring in financial literacy and entrepreneurship to Women in Informal Cross Border Traders (WICBT) and conduct other field-related activities. These will be field staff based at each boarder where the project is implemented (in Bugarama, Rusizi I and II, and Petite Barriere in Rubavu).

Key duties and responsibilities

The proximity advisor will undertake the following key tasks:

  • Ensure the overall coordination of the project activities at field level;
  • Ensure program planning and implementation of project activities at field level;
  • Conduct regular monitoring, evaluation, and reporting on project progress to the Project M&E and the Coordinator;
  • Support women in informal cross border traders to get all necessary information on trade requirements, guidelines, working environment, and support women by linking them to financial institutions, cooperatives, and markets;
  • Contribute to the project reporting and represent PFTH in different meetings and other events within the project coverage area;
  • Collaborate with key partners of the project at the border and district level;
  • Perform other tasks as shall be advised by the supervisors at Pro-Femmes / Twese Hamwe.

Desired competencies and qualifications for proximity advisor

  • At least hold a bachelor’s degree in social sciences, business management, finance, economics, accounting, and other related fields;
  • At least 3 years progressive experience in project management, specifically related to trade, business, social entrepreneurship, and cooperatives management;
  • Knowledge of gender equality, women’s empowerment, business plan, and development;
  • Strong experience and knowledge of civil society in Rwanda;
  • Fluent in English, French and Kinyarwanda is a requirement, knowledge of Swahili is an added advantage;
  • Excellent communicator orally and in writing;
  • Innovative self-driven and team player;
  • Interpersonal skills with experience of working in multicultural contexts;
  • Computer literate;

Expression of interest and application

Interested candidates should send their applications enclosed with a cover letter, Curriculum Vitae, Academic documents, and other certificates. The application should be addressed to the Chairperson of Pro-Femmes/Twese Hamwe and delivered to PFTH offices by close of business day, Friday 4th February 2022. The Pro-Femmes head office is located in Kicukiro District, Gahanga Sector next to Gahanga Sector’s office

N.B:

  • The subject of the cover letter should be mentioned “Application for the position of PROXIMITY ADVISOR”
  • Only short-listed candidates will be contacted for written test;
  • Female candidate fulfilling the requirements are encouraged to apply.

Kigali, 26th January 2022.

 

Emma Marie Bugingo

Executive Director

Pro- Femmes/ Twese Hamwe 






(x4) Legal Officers at PRO-FEMMES/TWESE HAMWE (PFTH) (Deadline:Friday 4th February 2022)

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Job Announcement

Background

Pro-Femmes /Twese Hamwe (PFTH) is an Umbrella of Rwandan Civil Society Organizations aiming at advancement of women status, peace, and development. It was established in October 1992, and currently represents 53 member organizations within the country.  The mission of Pro-Femmes /Twese Hamwe is to eradicate all forms of discrimination towards women, to promote their socio-economic-political and legal status, and to enhance the institutional and organizational capacities of its member organizations through the promotion of a sustainable human development approach based on gender equality and a culture of peace, justice, and human rights.

To achieve its mission of promoting the social-economic status of women, PRO-FEMMESE /TWESE HAMWE in partnership with Initiatives for Peace and Human Rights (iPeace) with the financial support from the Ministry of Foreign Affairs of the Kingdom of the Netherlands is implementing the project on “Empowering Women in Informal Cross-Border Trade in The Great Lakes Region (EWICBT)”.





The project activities are implemented in Rubavu and Rusizi borders with the aim to contribute to the social-economic empowerment of women in cross-border trade between DRC and Rwanda. This will be achieved through improving their business environment and increasing their income and social-economic welfare. To accomplish this, the project is built on improving the legal and policy framework for cross border trade, providing access to legal aid services to women in cross border trade, strengthening their entrepreneurial and financial capacity, and increasing women in cross border trade’s access to Sexual and Reproductive Health and Rights (SRHR).

In line with the above background, PFTH is recruiting four (4) legal Officers. These will be field staff based at each boarder where the project is implemented (Bugarama: Rusizi I and II and Petite Barriere in Rubavu).





Job description

Legal officer will meet with Women in Cross Border Trade to gather information and take instructions. Advise them on the law and legal matters relating to their case. Draft letters, contracts, or documents based on the client’s needs. She will work closely with lawyers for cases that will go in courts.

Key duties and responsibility

  • Receive Women in Cross Border Trade and other legal aid service providers;
  • Manage Women in Cross Border Trade’s files in an ethical and professional manner;
  • Give relevant legal advice and opinion on case of Women in Cross Border Trade received;
  • Preform due diligence on cases received and advice Management on any decisions to offer or not to offer legal aid;
  • Identify and prepare cases for legal representation and handle them to lawyers;
  • Accompany Women in Cross Border Trade to any administrative institutions for legal advocacy purposes;
  • Collaborate with other legal aid providers, at the border, district and others;
  • Carry out mediation and reconciliation on cases that so require and only if parties are willing;
  • Prepare reports on cases for management;
  • Organize legal aid mobile clinics in the community around borders

Qualification

Female candidates fulfill the following qualifications:

  • A Bachelors’ Degree in Law;
  • A minimum of 3 years as a practicing lawyer/advocate in nonprofit organizations (NGO);
  • Be in good standing with the regulatory body of the profession;
  • Be passionate about legal aid services for the poor and vulnerable persons and access to justice in general;
  • Knowledge of Rwandan legal framework on gender, GBV, Women rights, SRHR, and matrimonial and child protection;
  • Skills and knowledge on Cross Border Trade laws, policies, and strategies; MINICOM, EAC, COMESSA, etc.
  • Be familiar with civil society works in gender, women empowerment, and GBV prevention n
  • Able to prepare legal opinions and briefs;
  • Self-motivated and able to work with minimum supervision;
  • Excellent written and oral communication skills in French, English, and Kinyarwanda, Swahili is an added value;

Expression of interest and application

Interested candidates should send their applications enclosed with a cover letter, Curriculum Vitae, Academic documents, and other certificates. The application should be addressed to the Chairperson of Pro-Femmes/Twese Hamwe and delivered to PFTH offices by close of business day, Friday 4th February 2022. The Pro-Femmes head office is located in Kicukiro District, Gahanga Sector next to Gahanga Sector’s office.

N.B:

  • The subject of the cover letter should be mentioned “Application for the position of LEGAL OFFICER”
  • Only short-listed candidates will be contacted for written test.
  • Female candidates fulfilling the requirements are encouraged to apply

Kigali, 26th January 2022.

Emma Marie BUGINGO

Executive Director

Pro-Femmes / Twese Hamwe






7 Job positions at Carnegie Mellon University Africa/Rwanda in different fields: Deadline: 19-02-2022

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Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality talent required to accelerate the economic development and digital transformation of Africa – home to the fastest growing workforce in the world.

CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

CMU-Africa is steadily expanding, with plans to grow to 400 students in the next couple of years. Our size and inspirational mission create a sense of camaraderie and excitement within our community. To support this growth and delivery of our mission, CMU-Africa invites applications for the following staff positions:





Click on desered position below:

  1. Administrative support coordinators
  2. Facilities manager
  3. Instructional teaching and learning specialist
  4. Senior manager for entrepreneurship and industry partnerships
  5. Lab engineer – UDPGN project
  6. Full stack developer – UDPGN project
  7. Lab manager – UDPGN project

Other details relating to the key responsibilities, qualifications, application guidelines, skills and competencies are available on the CMU-Africa Careers page through the link provided below, interested candidates are strongly encouraged to apply.

https://www.africa.engineering.cmu.edu/faculty-and-staff/careers-at-cmu-africa/staff-positions.html

Carnegie Mellon University is an equal opportunity employer, does not discriminate and is committed to increasing the diversity of its community on a range of intellectual and cultural dimensions.










 

Instructional Teaching and Learning Specialist at Carnegie Mellon University Africa/Rwanda: Dealine19/02/2022:

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Job Purpose
 
Carnegie Mellon University is seeking an experienced Instructional Teaching and Learning Specialist to develop a center for teaching excellence at its location in Rwanda, Carnegie Mellon University Africa (CMU-Africa). This center and the successful applicant will promote, enhance, and enable effective teaching and learning practice both within CMU-Africa and at partner institutions. This role, in partnership with the CMU main campus and the Director of Knowledge Creation and Education Network, will support the professional development of faculty and contribute to the development of the next generation of technology leaders in Africa.



 About CMU – AFRICA
 

Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality engineering talent required to accelerate the economic development and digital transformation of Africa—home to the fastest growing workforce in the world.  CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff, and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

 Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

 


We are a fast-growing campus with about 230 enrolled students, aiming to grow to 400 in the next couple of years.  Our size and exponential growth create a sense of camaraderie and excitement, with strong community ties and a compound sense of accomplishment in our team members, contributing towards mutually beneficial relationships between staff and students technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

 
The role
 
As Instructional Teaching and Learning Specialist, you will develop and support evidence-based teaching strategies, best practice learning pedagogy and andragogy, course design as well as other aspects relating to the enhancement of teaching and learning practice. While specific responsibilities will vary, they will include, but will not be limited to, the following:
 
Responsibilities:
  • Works closely with the director of knowledge creation and education networks to establish and develop a center for teaching excellence at Kigali location
  • Works closely with CMU main campus to model and understand the Eberly Center for Teaching Excellence & Educational Innovation with the intention of developing a similar center in Kigali
  • Consults and supports faculty both within CMU-Africa as well as partner institution to enhance teaching and learning practice through events, workshops, seminars
  • Leads workshops, seminar, events, learning communities for the improvement of teaching and dissemination of evidence-based teaching strategies
  • Project manages and delivers teaching and learning workshops with the support of other CMU-Africa employees
  • Stays abreast of and disseminate research and emerging developments about evidence-based teaching strategies
  • Develops rapport and collaborate effectively with member institutions, faculty, and CMU-main campus to ensure that teaching and learning events are held successfully
  • Supports instructors and faculty through creating communities of learning practice
  • Partners with the director of knowledge creation and education network to develop strategic reports qualifying the success of the workshops, events and areas for improvement and future goals
  • Demonstrates the highest level of integrity while promoting CMU’s mission and values.
  • Manages relationships to facilitate or expand opportunities for interdisciplinary programs; external collaborations/partnerships and center of teaching development
  • Performs related duties as assigned



Requirements

Education and Experience
  • A Master’s degree or PhD in instructional design or related field
  • 5+ years of experience working for a higher education institution specializing in teaching and learning support, enhancement and/or enablement. Preferred working with STEM faculty to enhance engineering and/or technology instructional design and delivery
  • Fluency in both spoken and written English and French a plus
Skills and Competencies
  • Excellent analytical skills, both quantitative and qualitative.
  • The ability to persuade, negotiate, mediate, create agreement among groups with differing interests, and create focus out of ambiguity are essential skills. 
  • Excellent communication skills, both oral and written.
  • Excellent interpersonal skills and ability to foster a positive and collaborative work culture.
  • Strong project management skills to ensure successful network management
  • Ability to think creatively
  • Ability to work in a fast-paced environment
  • Superior computer and database management skills. Including, advanced knowledge Microsoft Office Suite and other computer-related concepts. Possess substantial experience with email, word processing, spreadsheet, databases, and presentation software.
  • Ability to take initiative, to get things done—whether the tasks are large or small, to encourage independence and decision-making among staff, and to create a work environment that promotes the retention of talented, collaborative and committed staff. 
  • Ability to make sound decisions and clearly communicate results
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED









Full Stack Developer at Carnegie Mellon University Africa/Rwanda/: Deadline: 02/19/2022

0

Job Description

Job Purpose
Carnegie Mellon University is seeking a highly efficient and experienced Full Stack Developer to plan, design, implement as well as evaluate local and third-party computing systems that will be utilized for the Umoja Digital Public Goods Network Project for its location in Rwanda at Carnegie Mellon University Africa (CMU-Africa). This position will occasionally handle sensitive information and require maintaining strict confidentiality and discretion.

 




About the Umuja Digital Public Goods Network Project
Carnegie Mellon University has received a four-year grant from the Bill and Melinda Gates Foundation to implement the Umoja Digital Public Good Network (The Umoja Network) project. The project has a broad focus on cyber security, digital transformation of Africa and infrastructure. The Umoja Network aims to address issues around inequitable access and barriers to financial services including availability, accessibility, affordability, regulations, and trust. The Umoja Network will coordinate researchers in Rwanda, the U.S., and other countries to establish a comprehensive and coherent multi-stakeholder approach working with communities across Rwanda as well as industry and government representatives.
The role
As a Full Stack Developer in CMU-Africa’s Umoja Network Project, your specific responsibilities will vary. They will include (but will not be limited to) the following:
Responsibilities
  • Design and develop digital public goods solutions using code and data to build a base of digital public good artifacts.
  • Implement use-cases and support researchers in developing proofs-of-concept.
  • Design lab maintenance procedures and ensure continuous improvement.
  • Serve as technical support in the research and implementation of the project and follow up on logistical and technical issues.
  • Build and maintain an inventory management system for lab equipment and consumables.
  • Design and executing laboratory testing using defined standard procedures
  • Perform related duties as assigned

 

Requirements

Education and Experience
  • A master’s degree in Computer Science, Computer Engineering, or related fields.
  • At least 3 years of software development experience, preferably supporting well established institutions
  • Experience using CRM systems such as Salesforce
  • Proficient in Java, HTML, RDBMS, JavaScript and CSS
  • International accreditation and certification in the field will be an advantage.
  • Fluency in spoken and written English and French will be an advantage.
  • Proven experience with Digital Public Goods solutions a plus
Skills and Competencies
  • Proficiency in major operating systems, such as GIT and GIT Hub.
  • Proficiency in various coding languages
  • Agile learner with the ability to adapt and thrive in an evolving, diverse environment
  • Proven ability to exercise sound judgment, excellent discretion and maintain confidentiality
  • Strong interpersonal skills, with ability to work with people from diverse cultures and backgrounds
  • Highly developed research skills, with demonstrable ability to work independently and take initiative
  • Demonstrable ability to get things done and produce results quickly—whether the tasks are large or small
  • Excellent verbal and written communication skills, with ability to create  and articulate presentations for diverse audiences
  • Advanced programming skills, preferably with a demonstrable grasp for higher education enterprise processes
  • Analytical thinker with the ability to synthesize data to make informed, strategic decisions
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED












Facilities Manager at Carnegie Mellon University Africa/Rwanda: Deadline:19/02/2022

0
Job Purpose
 
Carnegie Mellon University is seeking a highly experienced and capable individual to serve as Facilities Manager for the main 6,000 sqm education facility and other CMU facilities at its location in Rwanda, Carnegie Mellon University Africa (CMU-Africa). This position will be responsible for all aspects of building maintenance, facility planning, space allocation and building systems management. They will work with the Director of Business Operations to establish and enforce facilities policies and procedures to ensure all areas are maintained in accordance with CMU’s safety protocols.



 
About the Education Network and CMU – AFRICA
 

Carnegie Mellon University Africa (CMU-Africa) is building a network alliance of engineering and technology education institutions across the African continent, which will create and enhance educational, knowledge creation, and industry-government connections to produce a workforce that drives inclusive digital transformation in Africa. They will work together to develop the capacity of network universities to deliver effective engineering and technology education, increase access through online certificate programs, and partner in creating practicum and internships to strengthen students’ employability skills.

 Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality engineering talent required to accelerate the economic development and digital transformation of Africa—home to the fastest growing workforce in the world.  CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff, and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

 Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

We are a fast-growing campus with about 230 enrolled students, aiming to grow to 400 in the next couple of years.  Our size and exponential growth create a sense of camaraderie and excitement, with strong community ties and a compound sense of accomplishment in our team members, contributing towards mutually beneficial relationships between staff and students technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.
 
The role
 
As Facilities Manager, you will work closely with the Director of Business Operations in the strategic planning process for all building related matters and serve as the primary liaison and point of contact for relevant university administration. While specific responsibilities will vary, they will include but, will not be limited to, the following:
 
Responsibilities:
  • Oversee all aspects of building maintenance, facility planning, space allocation, and building systems management to ensure CMU-Africa facilities are fit for purpose.
  • Assess user needs regarding building automation systems, utility usage, energy conservation and develops coherent strategies and spending plan to meet all of these needs for existing facilities and infrastructure.
  • Partner with the Finance Officer to procure external vendor services for security, cleaning, landscaping, general repairs, and maintenance, and manages those relationships on a day-to-day basis. 
  • Oversee all custodial services and ensure external vendor service delivery is meeting service level agreement terms and conditions.
  • Manage the facilities maintenance budget and negotiates vendor contracts in line with CMU policies.
  • Establish and enforces policies and procedures regarding the facilities functions of the campus to ensure all areas are aesthetically pleasing, clean, orderly, and portray the proper image that is aligned with CMU’s reputation.
  • Collaborate with various CMU-Africa constituents and CMU main campus Enterprise Risk Management to compete the development of an Emergency Preparedness and Response Plan for CMU-Africa, which covers fire safety, evacuation plans, medical emergency, and natural disaster protocols, etc…
  • Ensure building improvements and maintenance schedules are adhered to and meet building code and health and safety requirements.
  • Work closely with external constituents such as the police and fire departments to ensure compliance with local safety regulations. 
  • Ensure that facilities meet government regulations and environmental, health and security standards
  • Regularly inspect the building facilities for signs of damage or wear and tear and takes timely action to mitigate damage and oversee building projects, renovations or refurbishments.
  • Submit regular reports to the Director of Business Operations on the status of facilities projects and ongoing works.
  • Work closely with the institutional diversity lead to ensure facilities are continuously improved for disability access
  • Collaborate with CMU Pittsburgh partners to conduct analysis and make recommendations on sustainability practices and protocols
  • Perform related duties as assigned.




Requirements

Education and Experience
  • A Bachelor’s degree in Project Management, Business Administration, Operations Management, Real Estate, or related field. Master’s degree a plus.
  • 3-5 years of facilities management in a related field and building management experience with 2 or more years working in educational, or institutional setting with leadership experience.
  • Working knowledge of commercial building codes, current construction practices, and regulations – both for Rwanda and Internationally. Familiarity with statutes for the same.
  • Fluency in spoken and written English, Kinyarwanda and French essential
Skills and Competencies
  • Demonstrable ability to handle multiple concurrent projects in a deadline-driven environment, work under pressure and with frequent interruptions
  • Superior customer service and interpersonal skills
  • Excellent verbal and written communication skills, with demonstrable ability to compose and appropriately format correspondence and reports
  • Agile learner with the ability to adapt and thrive in an evolving, diverse environment
  • Proven ability to exercise sound judgment, excellent discretion and maintain confidentiality
  • Demonstrable ability to maintain composure when dealing with difficult situations and/or individuals
  • Strong interpersonal skills, with ability to work with people from diverse cultures and backgrounds
  • Demonstrable ability to work independently and take initiative
  • Demonstrable to get things done and produce results quickly—whether the tasks are large or small
  • ​Computer literacy (including knowledge of, and substantial experience with, email, word processing, spreadsheet, and presentation skills). Working knowledge of CAD drawing systems a plus
  • Excellent analytical skills, with meticulous attention to detail; keep and maintain accurate and detailed reports and record

Click here to apply










 

Lab Engineer at Carnegie Mellon University Africa/Rwanda: Deadline: 02/19/2022

0

Job Description

Job Purpose
Carnegie Mellon University is seeking a highly efficient and experienced Lab Engineer to design, develop, and test digital public goods solutions as part of the Umoja Digital Public Goods Network Project for its location in Rwanda at Carnegie Mellon University Africa (CMU-Africa). This position will occasionally handle sensitive information and require maintaining strict confidentiality and discretion.
About Umuja Digital Public Goods Network Project
Carnegie Mellon University has received a four-year grant from the Bill and Melinda Gates Foundation to implement the Umoja Digital Public Good Network (The Umoja Network) project. The project has a broad focus on cyber security, digital transformation of Africa and infrastructure. The Umoja Network aims to address issues around inequitable access, and barriers to financial services including availability, access, affordability, regulations, and trust. The Umoja Network will coordinate researchers in Rwanda, the U.S., and other countries to establish a comprehensive and coherent multi-stakeholder approach working with communities across Rwanda as well as industry and government representatives.



The role
As a Lab Engineer in CMU-Africa’s Umoja Network Project, your specific responsibilities will vary. They will include (but will not be limited to) the following:
Responsibilities
  • Design and develop digital public goods solutions
  • Implement use-cases and support researchers in developing proofs-of-concept.
  • Serve as technical support in the research and implementation of the project and follow up on logistical and technical issues.
  • Build and maintain an inventory management system for lab equipment and consumables.
  • Design and executing laboratory testing using defined standard procedures
  • Other duties as signed

Requirements

Education and Experience
  • A master’s degree in engineering (Computer Science, Computer Engineering, or related fields).
  • At least three years of experience in a similar position.
  • International accreditation and certification in the field would be an advantage. e.g., Networking and security Certifications
  • Fluency in spoken and written English and French would be an advantage.
  • Proven experience with Digital Public Goods solutions a plus
Skills and Competencies
  • Proficiency in major operating systems, such as GIT and GIT Hub.
  • Proficiency in various coding languages
  • Agile learner with the ability to adapt and thrive in an evolving, diverse environment
  • Proven ability to exercise sound judgment, excellent discretion and maintain confidentiality
  • Strong interpersonal skills, with ability to work with people from diverse cultures and backgrounds
  • Highly developed research skills, with demonstrable ability to work independently and take initiative
  • Demonstrable ability to get things done and produce results quickly—whether the tasks are large or small
  • Excellent verbal and written communication skills, with ability to create and articulate presentations for diverse audiences
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED









Administrative Support Coordinator at Carnegie Mellon University Africa/Rwanda: Deadline: 02/19/2022

0
Job Purpose
 
Carnegie Mellon University is seeking Administrative Support Coordinators to provide administrative support to various operational units at its location in Rwanda, Carnegie Mellon University Africa (CMU-Africa). This role will work closely with the Director of the unit to ensure operations at the run smoothly, therefore an in-depth knowledge and understanding of the practices, policies, and procedures of Carnegie Mellon University will be required.



 
About Carnegie Mellon University
 

Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality engineering talent required to accelerate the economic development and digital transformation of Africa—home to the fastest growing workforce in the world.  CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

 Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

 We are a fast-growing campus with about 230 enrolled students, aiming to grow to 400 in the next couple of years.  Our size and exponential growth create a sense of camaraderie and excitement, with strong community ties and a compound sense of accomplishment in our team members, contributing towards mutually beneficial relationships between staff and students.

 
The role
 
As CMU-Africa’s Administrative Support Coordinator, you will regularly handle sensitive information and be required to maintain strict confidentiality and discretion. While specific responsibilities will vary, they will include, but will not be limited to, the following:
 
Responsibilities:
 
  • Provide administrative support the Director of the unit, as well as other team members, to effectively conduct the administrative goals and duties of the unit.
  • Assist with the workflow within the unit and maintains calendars to ensure time-critical issues such as monthly and quarterly reporting, group meetings, project reviews, etc. are identified and adhered to.
  • Plan and organize unit meetings, committee meetings and other relevant meetings as requested by the supervisor, creating agendas, and preparing minutes. Prepares and collects documents and materials for meetings.
  • Coordinate and manage unit-specific events, symposia, lectures, seminars, and conferences (from concept through implementation). Acts as liaison with external vendors, handling routine questions and correcting minor problems.
  • Prepare requests for travel authorizations and coordinates travel schedules, bookings, and other arrangements for the unit.
  • Prepare and submit unit expense reimbursements claims to CMU-Africa Finance.
  • Assist with internal communications for associates and leadership among multiple platforms, interfaces, and serves as principal source of information to staff, and faculty on policies, procedures, programs, and office activities.
  • Collaborate with the Business Operations team to procure office supplies and equipment for the unit.
  • Act as backup for other Administrative Support Coordinators when needed.
  • Performs other duties as assigned




Requirements

Education and Experience
  • A Bachelor’s Degree in relevant field.
  • 1 – 3 years of experience in administration support roles essential
  • Experience supporting Finance and / or HR functions a distinct advantage
  • Fluency in spoken and written English and French a plus
Skills and Competencies
  • Demonstrated ability and flexibility, in a high pressure, fast paced and complex environment, to manage multiple, time sensitive assignments with the capacity to independently prioritize work with strong attention to detail.
  • Proven ability to accomplish projects and assignments with strict deadlines.
  • Proven ability with logistics and travel coordination.
  • Demonstrated skills with organizing files, correspondence and documents and ability to recommend and implement systems to enhance related procedure and policy
  • Superior interpersonal skills and ability to interact with University leaders, faculty, staff, students, alumni, and other stakeholders with a highly professional demeanor and strong customer service skills.
  • Exceptional written, oral and electronic communication skills.
  • Ability to exercise sound judgment, excellent discretion and maintain confidentiality.
  • Demonstrated computer skills and experience with Microsoft Office suite.
  • ​Proven ability with other systems and technology to improve administrative efficiency.
  • Ability to learn new computer skills and systems
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED









Lab Manager at Carnegie Mellon University Africa/ Rwanda: Deadline: 02/19/2022

0

Job Description

Job Purpose
 
Carnegie Mellon University Africa is seeking a highly efficient and experienced Lab Manager to oversee the operations of the Public Goods Network Laboratory as part of the Umoja Public Goods Network Project for its location in Rwanda, at Carnegie Mellon University Africa (CMU-Africa). This position will require combining managerial with technical skills to ensure the lab operates smoothly for the various users and is ideal for someone who thrives in a fast-paced and dynamic work environment.



 
About the Umoja Public Goods Network Project
 
Carnegie Mellon University has received a four-year grant from the Bill and Melinda Gates Foundation to implement the Umoja Digital Public Good Network Project (The Umoja Network). The project has a broad focus on cyber security, digital transformation of Africa and infrastructure. The Umoja Network aims to address issues around unequal access, and barriers to financial services including availability, access, affordability, regulations, and trust. The Umoja Network will coordinate researchers in Rwanda, the U.S., and other countries to establish a comprehensive and coherent multi-stakeholder approach working with communities around Rwanda as well as industry and government representatives.
 
The role
 
As CMU-Africa’s Umoja Lab Manager, your main responsibility will be to oversee all aspects of the lab function, including equipment, lab engineers, supplies, software, and documentation. Your specific responsibilities will include, but will not be limited to, the following:
 
Responsibilities
  • Oversee the overall use of the laboratory to ensure users comply with systems of good practice and maintain high levels of security and safety protocols.
  • Manage lab engineers and software developers and oversee their development, including training, performance evaluations, and work scheduling.
  • Coordinate lab use, ensuring adequate resources such as equipment, materials, and other supplies.
  • Partner with the Finance team and external vendors to oversee equipment procurement and maintenance.
  • Develop lab security documents and maintenance procedures, ensuring all information and data collected in the lab complies with CMU record management policies.
  • Collaborate with the Project manager to organize and take the lead on running technical demo sessions for various stakeholders
  • Other duties as assigned




Requirements

Education and Experience
  • A master’s degree in relevant field (for example: Computer Science, Computer Engineering, Software Engineering, Cybersecurity, etc.)
  • 3 – 5 years of experience in a management position.
  • International accreditation and certification in the field would be an advantage. e.g., Networking and security Certifications
  • Fluency in spoken and written English and French would be an advantage
Skills and Competencies
  • Self-starter with the ability to think strategically, tactically and creatively withing a lean and dynamic organization
  • Strong presentation and communication skills with a varied audience in addition to being able to build and sustain professional relationships and partnerships.
  • Demonstrable ability to collaborate with different stakeholders and project partners
  • Ability to coordinate activities for the successful implementation of the project
  • Analytical thinker with the ability to synthesize data to make informed, strategic decisions
  • Excellent interpersonal skills with the ability to connect easily with people from various cultures and backgrounds
  • Goal-oriented with ability to identify synergies and opportunities for improved team interactions.
  • Flexible and adaptable style, an ability to work independently and as a team member in a highly collaborative environment
  • Agile learner with the ability to adapt and thrive in an evolving and diverse business environment
 ONLY SHORTLISTED CANDIDATES WILL CONTACTED









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