Job Description 

• Organize sports practices on constant basis;
• Give relevant guidance to students in the best way of developing their talents during practice;
• Participate in preparation of inter-college competitions;
• Accompany students on trips to hold inter-college games;
• Keep and store sports equipment in an efficient manner;
• Promote students entertainment activities within the college
• Promote culture and leisure activities within the college;
 Provide periodic report as required;
 Perform any other task assigned by his/her supervisor related to his/her responsibilities.

Job Description 

 To contribute to teaching and learning at Advanced Diploma level and tailor-made short Courses, through: Design, preparation, and development of Module teaching materials.
 Delivery of Modules through lectures, seminars, tutorials, and other supervisory and coaching methods.
 Assessing courses by setting and marking assignments and examination papers.
 Attending assessment board meetings
 Contribute to the development and implementation of innovative methods of teaching, learning, and assessment, including open and web-based learning, as part of the College’s learner-centered approach to education.
 Deliver and supervise students’ examinations as per the set standards
 Liaise closely with teaching, technical and administrative staff to ensure quality teaching
 Give advice and guidance to students to support their academic progress through the college
 Proactively contribute to the development of the curriculum, module, and program reviewing
 Supervise the internships, field studies, and students’ research activities
 Undertake any appropriate continuous Professional development training to enhance professional skills.
 Pursue opportunities for academic research, publication, and funded consultancy.
 Liaise with and assist others in the administration and management of programs;
 Propose and assist in the recruitment of lecturers and other academic staff to the college;
 Perform any other relevant tasks as required from time to time by the college management
 Write grant proposals to procure external research funding.

Job Description 

• Prepare modules
• Deliver modules
• To assess (examine and mark) students for every module
• Prepare pedagogical and didactical tools
• Exam invigilation
• Supervise student research projects
• Supervise student industrial attachments/internships
• Provide student counseling and carrier guidance
• Plan and execute innovation projects and ensure compliance on new technologies and software
• Mentor and conduct student’s career guidance
• To build Trainer portfolios
• Timely submit trainer portfolio for verification
• Facilitate learners to build trainees portfolios
• Participation in planning and developing curriculum as well as curriculum revision
• Implement curriculum
• Harmonize curriculum with related curricula
• Engage in continuous professional development in terms of academic field: long and short term, trainings, industrial exposure
• To network and share knowledge
• Perform personal academic reading and library consultations
• Participate in academic research
• Engage in cooperate social responsibility
• Transfer skills and knowledge to the community
• Engage in community support projects of the institution
• Assist, support other departments
• Participate in need assessment and technical specifications preparation for equipment
N.B:
• The candidates should have at least one (1) year of practical teaching experience
• The proof of experience be attached in the Smarthr
• Proven Industrial working experience of six (6) months is an added advantage.

Minimum Qualifications

• Master’s in Electrical Engineering

  0 Year of relevant experience

• Master’s Degree in Electromechanical Engineering

  0 Year of relevant experience

• Master’s Degree in Industrial Automation

  0 Year of relevant experience

• Master’s Degree in Electrical Power Engineering

  0 Year of relevant experience

Competency and Key Technical Skills

• Integrity

• Strong critical thinking skills and excellent problem solving skills.

• Inclusiveness

• Accountability

• Communication

• Teamwork

• Client/citizen focus

• Professionalism

• Commitment to continuous learning

• Knowledge in TVET policies

• Knowledge of practical teaching methodology

• Decision making skills

• Networking skills

• Mentoring and coaching skills

• Risk management skills

• Performance management skills

• Digital literacy skills

• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

• Analytical skills;

• Skills in Ladder diagram (LD)

• Skills in Sequential Function Charts (SFC)

• Skills in Function Block Diagram (FBD)

• Skills in Structured Text (ST)

• Skills in Instruction List (IL)

• Skills in AutoCAD Electrical

• Skills in Pneumatics and Hydraulics systems

Job Description 

• Manage all Colleges’ fixed assets;
• Report any damages of the College’s fixed assets and follow up their repairs;
• Prepare the specifications of the repairs needed, if any;
• Follow up constructions of repair undertaken by the College;
• Advise the management on possible renovations;
• Follow up construction projects of the college;
• Propose strategies for efficient use of the College’s physical facilities;
• Prepare periodic report on the status of the College’s fixed assets;
 Perform any other task assigned by his/her supervisor related to his/her responsibilities.

Job description

• Deliver modules
• To assess (examine and mark) students for every module
• Prepare pedagogical and didactical tools
• Exam invigilation
• Supervise student research projects
• Supervise student industrial attachments/internships
• Provide student counseling and carrier guidance
• Plan and execute innovation projects and ensure compliance on new technologies and software
• Mentor and conduct student’s career guidance
• To build Trainer portfolios
• Timely submit trainer portfolio for verification
• Facilitate learners to build trainees portfolios
• Participation in planning and developing curriculum as well as curriculum revision
• Implement curriculum
• Harmonize curriculum with related curricula
• Engage in continuous professional development in terms of academic field: long and short term, trainings, industrial exposure
• To network and share knowledge
• Perform personal academic reading and library consultations
• Participate in academic research
• Engage in cooperate social responsibility
• Transfer skills and knowledge to the community
• Engage in community support projects of the institution
• Assist, support other departments
• Participate in need assessment and technical specifications preparation for equipment
N.B:
• The candidates should have at least one (1) year of practical teaching experience in TVET school
• To be able to teach modern or update highway design softwares are an added advantage
• The holders of Bachelor’s Degree should have “ Second upper Division”
• Proven Civil Engineering Industrial working experience of six (6) months is an added advantage.
• The proof of experience MUST be attached in the Smarthr

Job Description

 Organize planning and implementation of CBA within institution;
 Coordinate the availability of external verifiers;
 Participate in quality and effective TVET verification tools;
 Implement strategies that keep improving verification procedure;
 Develop an accurate and timely verification report;
 Maintain records of external verifiers;
 Supervise the verification exercise;
 Provide professional and technical advice to her/his supervisors;
 Provide periodic report as required;
 Perform any other task assigned his/her supervisor related to his/her responsibilities

Job  Description

 Keep the diary of appointments of Deputy Principal in Charge of Academics and Training;
 Receive and orient visitors to the Deputy Principal in Charge of Academics and Training office;
 Prepare Deputy Principal’s travels, missions and meetings;
 File both electronic and hard documents in the office of Deputy Principal in Charge of Academics and Training;
 Orient correspondences and monitor to ensure that feedback is provided;
 Receive text messages or telephone calls for Deputy Principal in Charge of Academics and Training;
 Correct documents / files before they are signed.
 Write texts from the Deputy Principal in Charge of Academics and Training;
 Provide periodic report as required,
Perform any other task assigned his/her supervisor related to his/her responsibilities.

Job Description

Elaborate the annual communication plan and its corresponding budget;
 Maintain relationships with various public and private media;
 Collect complaints of internal services on needs of public in terms of institution’s information;
 Elaborate corresponding communications/messages based on targeted group and disseminate them via most appropriate media;
 Develop communication methods and tools to be used;
 Collect, compile and analyze the results of investigations and complaints received in the suggestions’ box and identify key ideas;
 Collect and process information from users on their expectations, satisfactions, and type of disputes with the institution;
 Provide advice and recommendations to improve the image and quality of the services delivered by the institution;
 Write speeches, messages and press releases from the institution;
 Organize interviews regarding the institution;
 Cover hearings and press conference of the institution; and organize radio and television programs to disseminate the results of these events;
 Write articles to be published in newspapers on the achievements of the institution;
 Make regular critical analysis of publications in the media (national and international) about the institution and produce summarized technical notes for managers;
 Take minutes of management meetings and communicate them to the staff;
 Supervise the translation of key documents to be communicated to all staff;
 Prepare and submit activity report to the immediate supervisor;
Perform any other task assigned his/her supervisor related to his/her responsibilities

Job Opportunities in VisionFund Rwanda

‘’Make a difference to thousands in the land of a thousand hills’’

VisionFund Rwanda (VFR), is Rwanda’s largest microfinance Institution committed to the development of Rwanda through providing affordable financial services (savings and loans) to the less privileged throughout its 4zones in Rwanda. VFR is the institution where you can develop your expertise working with the best people worldwide in a dynamic, team focused high performance environment. If you are looking for interesting but challenging work where you can make a difference in the world, then VFR has the will to make it so. VFR needs to recruit experienced and qualified staff on following positions:

Risk and Finance manager

Reporting to Chief Executive Officer

Work location: Head Office/Kacyiru

Risk and Finance manager will lead the MFI Finance department, building an organization that honors Christian values by positively impacting the lives of many families and children through the delivery of appropriate financial services and training with a particular focus on the rural areas of Rwanda. Manages the Institution’s treasury to ensure profitable operations and compliance with existing regulations. Creates a self-sustaining business with strong foundations (people, processes, systems) that is capable of growing while managing risks. Work closely with WV to obtain funding from the partnership and donors to grow the operations.

Major responsibilities

Member of Leadership Team:

• • Advisor to the CEO and Senior Management Team on all matters relating to finance including treasury, accounting, and administration.
  • Submit timely financial returns to the Board, senior management, regulators and other stakeholders.
  • Prepare business and financial reports for the Board of Directors.
  • Leads the development of an overall Business Plan for VisionFund Rwanda that includes, among other things, the Branch Targets and Projections:
  • Continuous monitoring of the financial performance of the organization with an emphasis on analyzing the latter’s performance as against its operational and business plans.
  • Provides support to the Head Office and Branches in preparation for the finance business plan and preparation and monitoring of the annual operating plans and budgets.
  • Ensures that branch plans are incorporated into an overall business plan and finance projections model.
  • Establishes and maintains all Policies relating to Financial Management, Financial Controls, and Risk:
  • Establishes, reviews, and updates financial policies and procedures that are relevant and cost-effective to the organization.
  • Maintains the finance management manuals, including treasury, accounting, and administration manuals. And ensures that all changes related to policies and procedures would be incorporated in the manual.
  • Acts as a member of the procurement committee or its equivalent and furnishes the committee with the necessary information for them to make ‘sound’ viable decisions.
  • Performs functions specified by the Board, procurement committee and Asset Management in relation to establishing broad guidelines for the institution’s tolerance for risk and expectations from investment.
  • Introduces measures to enhance the credibility and objectivity of financial statements and reports prepared with reference to the affairs of VisionFund Rwanda.

Qualification, experience, skills and knowledge

Education:

Bachelors Degree of Finance or Accounting and ACCA/ CPA is mandatory

MBA will be an added advantage

Experience: 5 Years and above on managerial position in a combination of the following: micro – enterprise lending organization, Banking institution, a progressive corporate environment, International business, Agricultural economics/development, or economic and business development institutions

Skills and knowledge:

• Must have a clear understanding of the microfinance industry and technology.
• Must have working experience in the regulatory environment and better with an institution that intermediate savings.
• Determined personality with initiative, perseverance and the ability to motivate and manage a team.
• Capability and willingness to lead the organization forward.
• Ready to comply and live up to and in accordance with the organization’s Ideals and Core Values.
• Be a good trainer, facilitator, mentor, and coach.
• Very good communication and marketing skills.
• Very good knowledge of economic and financial topics.
• Strong analytical and problem-solving skills.
• Must be a committed Christian, able to stand above denominational diversities

Our offer

VisionFund Rwanda is willing to offer you a competitive salary, challenging work where you can make a difference in the world, develop your expertise by working with the best people worldwide in a dynamic, team focused and high performing environment.

How to apply

If the aforementioned positions speak to you, carefully complete the pre-screen questionnaire and attach your Application letter together with detailed and updated CV via following email: recruitment@vfcrwanda.rw by 15th July, 2022.

Only shortlisted candidates will be contacted.

By sending in your application, you consent to VFR running a background check on.

CAREER OPPORTUNITY Project Officer – based in Bugesera District WaterAid’s Vision is of a world where everyone has access to safe water and sanitation. Our mission is to transform lives by improving access to safe water, hygiene and sanitation in the world’s poorest communities, WaterAid works with partners to maximize its impacts for policy change/influence. WaterAid Rwanda (WARw) works through supporting local organizations and government to plan and implement inclusive and sustainable services of water, sanitation and hygiene (WASH). WARw also seeks to influence the policy change through government and other key WASH stakeholders to secure and protect the right of poor people to safe, affordable water and sanitation services. Occupying the position of Project officer is an exciting opportunity to work with WaterAid and contribute to the achievement of the national and global goals towards realizing the WASH access for everyone everywhere. HOW TO APPLY: Interested applicants fulfilling the above-mentioned criteria are invited to submit their Curriculum Vitae and Cover letter specifying three referees (former direct supervisor) as well as their emails and telephone to: WARwanda@wateraid.org The certified academic credentials will be presented after official notification of employment offer, prior to singing the contract. The deadline for submission of applications is Tuesday 8th July 2022. Only shortlisted candidates will be contacted via email or phone for an interview. Done at Kigali, 28th June 2022 #opportunity #work #career #people Download the attached document for more details

Click here for details & Apply

Job Title: Accountant

Reporting to: Head of Finance, UK

Based at: Kigali, Rwanda

Contract/ Hours: Fixed term, 1 year / full time 

About Chance for Childhood 

Chance for Childhood (CfC) is an INGO, registered in Rwanda to deliver locally led, relevant and sustainable development while enhancing disability inclusion across in development programming with a specific focus on inclusive education and safe spaces for children to grow learn and thrive. CfC has over 25 years of experience implementing holistic community-based projects with children in vulnerable situations across East Africa. The foundation of our approach is to recognise and respond to intersecting vulnerabilities with a particular focus on enhancing disability detection to enhance life chances and educational outcomes for children.

Purpose

Chance for Childhood is seeking an enthusiastic, hardworking and self-motivated individual to oversee financial accounting responsibilities including but not limited to generating accurate financial reports while ensuring compliance with organisation procedures as well as other stakeholders over the control environment so that financial results are accurate, valid and complete.

Main Responsibilities

• • Provide accurate, timely, and relevant recording of transactions, generating financial reports, and any analysis of financial information as may be required from time to time
  • Provide input to organisation level budgets and forecasts as well as support the programs team in the development of new project budgets while ensuring cost-effectiveness and good value for money
  • Ensure timely submission of project financial reports and request of funds to the various donors accordingly
  • Work closely with the project managers to monitor project activities against workplan and budgets, highlighting financial implications and risks to project delays or issues
  • Ensure overhead recoveries and project support costs are appropriately charged to the correct fund code with reference being made to the donor budget and terms of grant/grant agreement
  • Periodically review expenditure made at the time to ensure proper documentation checking for purchase requisitions, quotations, approvals, invoices, delivery notes, receipts etc
  • In collaboration with the program manager, facilitate on a quarterly basis the partner finance assessment/check
  • Managing the day-to-day finance function of the office, maintaining financial controls, managing petty cash, regular payment runs etc.
  • Reconciling the organisation’s bank statements against bookkeeping ledgers
  • Monitoring/managing income and expenditure accounts while keeping a check on the organisation’s finances/cash flow based on financial status
  • Filing and remitting statutory deductions such as taxes, social security and other financial obligations
  • Managing financial and accounting software used within the organisation
  • Ensure compliance with applicable standards (i.e. GAAP, FASB), rules, regulations, and systems of internal control
  • Aid in the implementation of new accounting policies, standards, and guidelines
  • Identify and implement improvements to processes to enhance efficiency and value for money
  • Assist with and act as the primary point-of-contact for auditor requests
  • Provide support in carrying out financial due diligence checks with new and existing project partners
  • Help build the financial capacity of project partners based on capacity gaps identified (requiring travel to partners’ offices outside Kigali)
  • Handle sensitive information in a confidential manner

Person specification

Essential

• Bachelor’s Degree in Accounting, Finance or Business Administration
• Experience in accounting and finance position of between 3 to 5 years
• Ability to summarise and communicate detailed financial reports for donors and/or stakeholders in a clear and understandable way
• Experience budget preparation
• Experience in payroll management
• Excellent competency in using Microsoft Office software (i.e. Excel, Word)
• Knowledge of  tax regulations with specific interest in INGO operations
• Excellent written and spoken competency in English
• High level of accuracy and attention to detail
• Flexibility and ability to work with a diverse team
• Excellent communication skills

Desired

• • Professional accounting qualification (ACCA, CPA or any other equivalent)
  • Competency in using NetSuite software

Job application procedure

Interested candidates should send their application (in one PDF document) including:

• a one page motivation letter
• a two page Curriculum Vitae (CV) having names of three referees with contact emails and telephones
• disclosure of any prior misconduct or termination of past employment, with consent to the disclosure by the former employers as part of the recruitment process
• copy of ID
• copy of relevant education qualification documents.

All Interested candidates may apply through the “Apply” button bellow.

Deadline for application: 15th July 2022

NB:

• Only applications sent via the above e-mail shall be considered
• Only candidates with the right qualifications and relevant experience shall be shortlisted and contacted
• Incomplete applications shall be rejected.

Safeguarding

Chance for Childhood is committed to safeguarding everyone we encounter.

We have a zero-tolerance policy towards any abuse, neglect, and exploitation of all people. Everyone that works with us is required to share and uphold this commitment through signing and complying with our Global Safeguarding Policy and Code of Conduct.

Pre-employment checks are undertaken to ensure high standards are maintained, including a police check (or equivalent) and references.

Branch Manager at BRAC, Kigali, Rwanda – CLOSE: 20/07/2022

JOB OPPORTUNITY

BRAC is the world’s largest, and leading development organization dedicated to poverty alleviation and empowerment of the poor. Initiated in Bangladesh in 1972, BRAC now operates in 11 countries across Asia, Africa. To counter poverty and promote social empowerment, BRAC strategically integrates development programs in microfinance, agriculture, health, education, human rights and legal aid, community empowerment and more.

BRAC Rwanda Microfinance Company PLC is registered with Rwanda Development Board in September 2018 and was approved license from National Bank of Rwanda to operate Microfinance and other financial services in Rwanda. BRAC Rwanda is looking for competent, dynamic and self-motivated Rwandans to fill the following regular positions.

Position: Branch Manager (Microfinance), 

Job location: Out of Kigali

Gender:  Only Female candidates are encouraged to apply

Gross salary range: Rwf 240,000-280,667. Other benefits will be as per organizational Policy.   

Safeguarding Responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Major Duties and Responsibilities of Branch Manager: 

• Lead survey of the proposed branch and demarcate working area for the groups and Loan Officers.
• Arrange admission of members in groups after initial screening from the survey list of potential borrowers.
• Oversee at least two group meetings per day and reconcile passbooks.
• Prepare a target plan for the branch at the beginning of the year and monitor the operation if it is in accordance with the target plans or not.
• Prepare weekly cash requisitions for loan disbursement and other expenditure.
• Create an enabling environment for all the staffs working in the office. Ensure better and quick service to outside stakeholders.
• Develop staff’s capacity through mentoring, coaching and counselling, so that they can be promoted.
• Prepare daily, weekly, and monthly report required by management. Analyze monthly trend and daily performance reports of the Credit Officer.
• Make sure COs and other MF staff adhere to the code of conduct for Microfinance staff and treat clients respectfully.
• Strive to provide the best quality service to the client and at field and at the brunch office.
• Follow up client’s complaints/concerns/opinions carefully and take appropriate measures and recommend changes.
• Review clients’ poverty profile and geographic targeting to ensure that client targeting is aligned with BRAC’s mission & vision.

Knowledge, Skills & Competencies:

• Effective communication skills.
• Writing and reporting skills in English
• Computer skills.

Educational Qualifications: University Graduate in Finance accounting, Business administration, Management of any other related field.

Experience: At least two years of experience in any Microfinance/financial Institution. Candidates without experiences will not be short listed and should not apply.

If you feel you are the right match for the above mentioned positions, please follow the application instructions accordingly:

Candidates need to send a signed Cover letter in PDF format indicating the title of position applied for, updated CV mentioning educational grades, years of experience, and copies of academic qualifications. All those documents should be sent through email: recruitment.rwanda@brac.net,

The subject should be the position you have applied for. 

Please note that only short listed candidates will be called for interview. 

Application deadline: 20th July 2022

Credit Officer at BRAC, Kigali, Rwanda – CLOSE: 20/07/2022

Junior Training Specialist at Bboxx, Kigali, Rwanda – CLOSE: 17/07/2022

Title: Junior Training Specialist
Reports to: Head of Customer Success
Location: West Africa (To be decided)

Who we are:
Bboxx is a UK-based Next Generation Utility company providing affordable, reliable and clean energy solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience.  having already impacted over 2 million customers’ lives with our solar home systems (SHS) so far and diversification into clean cooking and other utilities underway, we have 1000+ staff working across five offices in Europe, Asia and Africa – who are waking up every morning to transform the lives of our customers and to unlock their potential.

Role Brief:

The Junior Training and Education Specialist will help create and deliver training programs to Bboxx software (Pulse) users to boost adoption of and competency with the Bboxx Pulse platform. Pulse is our comprehensive management platform that enables the growth of next generation utility, global utility businesses. It brings together Bboxx’s technological and operational excellence.

What you can expect to be doing:

• Develop training content in collaboration with various teams and maintain them updated: EduMe Assessments and training videos for our knowledge base. This may involve working with technical and support teams (device & Pulse); Develops, writes, and distributes training manuals, videos, guides, and training aides to ensure staff are informed of updates, new features, and policies related to Pulse platform
• Deliver training sessions for rollout of new product as well as refresher training. Sessions can be in the form of webinars, remote and/or in-person training sessions (willingness to travel is a must); Presents information to staff using different approaches or formats such as simulations, team exercises, group discussions, videos, gamification, and emails.
• Evaluate training effectiveness and assess new training needs through satisfaction / follow up survey after specific training

What we are looking for:

• As a dynamic Technical Trainer and Adoption Specialist, you will have an enviable track record on delivering effective training through innovative training material and methods
• A solid background in designing, developing and delivering innovative and creative training material, sessions and communication plans
• First-class written and oral communication skills (both in French and English)
• Explicit understanding of each of the various learning styles
• Excellent planning skills, that are proven in highly fluid change environments
• Bachelor’s degree in business administration, engineering or other relevant discipline
• Prior experience in IT systems support and training (preferably in the off-grid energy sector)
• Good knowledge of the Microsoft Office suite as well as ERP, CRM and IoT systems
• Excellent communication and presentation skills both in an individual and group setting
• You love to create training and educational content
• You understand the customer and can create educational programs that cater to different needs based on where they are in their journey
• You have a passion for creating engaging and effective learning experiences
• You are an effective, engaging communicator with the ability to convey a message to a classroom
• You have the ability to implement a “Train the Trainer” model
• You love to converse with customers in an effort to learn their educational needs and how we can accommodate
• You thrive in a remote work environment and understand the importance of proactive communication and individual accountability
• You have 3 to 5+ years working in customer support or customer success (Saas experience is a bonus).

We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you are still developing your skills. We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee.  Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives and unlocking potential through access to energy!

Click here Apply

Junior Account Manager at Bboxx, Kigali, Rwanda – CLOSE: 17/07/2022

Title: Junior Account Manager
Reports to: Account Manager (West Africa)
Location: West Africa (To be decided)

Who we are:
Bboxx is a UK-based Next Generation Utility company providing affordable, reliable and clean energy solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience.  having already impacted over 2 million customers’ lives with our solar home systems (SHS) so far and diversification into clean cooking and other utilities underway, we have 1000+ staff working across five offices in Europe, Asia and Africa – who are waking up every morning to transform the lives of our customers and to unlock their potential.

Role brief: 

Be the focal point for customer account for all B2B matters. Operates as the point of contact for assigned customers; Service multiple clients concurrently, often meeting deadlines

What you can expect to be doing:

• Customer invoicing & administration.
• Billing calculation in relation with Finance: Manage software invoicing calculations and process.
• Maintaining Billing process: Develop & maintain key B2B Account management process
• Billing dispute management; keep Billing issues tracker and actions
• Communication regarding changes in billing internally and contract management.
• Upkeep of all schedules and contract documents with Customers, including comms.
• Support the management of customer contracts, including maintenance and upkeep of specific schedules or related business agreements in consultation with other departments.
• Keep the price list updated and prepare internal and external pricing communication
• Maintenance, Regular adding of products, spares, tools and marketing material to contracts and communicating to customers. Makes sure clients receive requested products and services in a timely fashion
• Provide assistance in addressing and solving bugs or other issues faced by your customers

What we are looking for:

• Bachelor’s degree in business administration, engineering or other relevant discipline
• 2-3 years of experience in account management or IT systems support and training
• French and English are a must
• Attention to detail, Strong analytical and numerical skills, and the ability to think in a structured way
• Ability to manage multiple projects simultaneously in a fast-paced, deadline-centric, fun environment.
• Excellent customer orientation and excellent communication skills (writing and presentation) ;
• Demonstrated ability to successfully manage B2B customer relationships
• Good knowledge of the Microsoft Office suite as well as ERP
• Understanding and knowledge of the Off-grid sector would be a plus

We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you are still developing your skills. We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee.  Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives and unlocking potential through access to energy!

Click here for details & Apply

Rwanda Integrated Health Services Activity (RIHSA): Twinning Activity

Scope of Work

Background

RTI International is part of a consortium, led by the Palladium Group, that works with the Government of Rwanda (GOR) to implement the Rwanda Integrated Health Systems Activity (RIHSA) with funding from USAID. GOR is currently seeking to secure financial protection and ensure equity in access to health services. RIHSA will support GOR with other stakeholders to achieve two objectives: 1) Increase financial protection by addressing barriers to domestic resource mobilization and health care financing and 2) Increase quality of essential health services at national and community levels.

RTI International seeks to fill a consulting position – Organizational Learning Specialist. The position is based in Kigali. The consultant’s work will interface with the project team in Kigali, the Ministry of Health (MoH), and remotely with the RTI project team based in the United States and Canada.

Support to District-level Twinning Activity

Improving the governance and stewardship capabilities of Rwanda’s District Health Management Teams (DHMTs) includes strengthening how government manage data to make high quality service and investment decisions. Rwanda’s Health Sector Strategic Plan (HSSP) IV highlights the need to make HMIS data available at the district level to address quality concerns (8.6) and improve data demand and information use via “stimulating dialogue and actions based on evidence” (10.3). Current USAID efforts to strengthen data use for quality and governance focus on district oversight of health facilities, facility level planning, coordination, and peer learning between facilities.

RIHSA is currently building upon these efforts and GOR strategies by twinning DHMTs that are performing well in priority areas with those DHMTs that are encountering challenges in those same arenas by supporting peer-to-peer learning around the effective use health data to address priority challenge areas and support quality health service delivery in locally identified technical priorities. Through this Twinning Partners Network, DHMTs can share 1) learning across DHMTs and select hospitals; 2) experiences with instituting new mechanisms for using data in decision-making processes; and 3) novel data analysis or applications.

RTI International, a sub-contractor to Palladium on RIHSA, is seeking a well-qualified consultant to support RIHSA’s twinning activities. The consultant will work in collaboration with the larger RIHSA team and RTI home office staff to coordinate district-level twinning activities and provide technical guidance and support to ensure successful twinning relationships and district-level results. 

During the period of performance, the consultant will:

1. Work with RTI’s home office team and the local RIHSA team to provide facilitation and coordination support for RIHSA’s data use-focused Twinning Activity for 30 districts and 10 district hospitals in close collaboration with Rwanda’s Ministry of Health (MoH). Specific activity tasks include, but are not limited to: developing training materials, organizing in-person and virtual learning/knowledge sharing events, coaching key district-level stakeholders, coach key local stakeholders, and monitoring district-level progress.  
2. Provide on-site and local coordination of the DHMT-focused Twinning activities with support from the Senior Organizational Learning Consultant) home office leadership (RIHSA Project Manager, Capacity Development Advisor, and the Remote Organizational Learning Consultant).  
3. Ensure that the Twinning activity complements other RIHSA activities and contributes to key results in RIHSA’s Monitoring, Evaluation, and Learning plan.  
4. Facilitate onsite and remote coaching support in each district to support twinning relationships and guide the twinning partnerships network that seed positive outcomes across twinned districts.   
5. Provide remote, follow-up, check-in, and coaching sessions with individual districts and twinned district teams at regular intervals.  
6. Design and facilitate learning events between districts to support cross-district learning for DHMTs.  
7. Work closely with RIHSA’s MEL team to continuously track and report agreed-upon twinning milestones, results, and success stories for all DHMT and hospital twinning partners network-related activities. 

Consultant Qualifications:

• Masters degree in public health or a similar field.
• A minimum of 5-years health sector experience in Rwanda, preferably working at multiple levels within the health system (MoH, districts, health facilities, etc).
• Experience designing, leading, and facilitating training workshops.
• Experience working with HMIS data and data systems will be prioritized, though it will not be the sole focus of the twinning activities.
• Experience working with Rwanda’s accreditation system, preferred.
• Ability to work independently and move a project forward while collaborating with a larger project team.
• Strong written and communication skills.
• Fluency in Kinyarwanda, and either English or French.
• Coaching certification, preferred.

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We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available here.

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