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Risk Officer at Vision Fund Rwanda | Kigali: Deadline: 15-03-2025

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Job Opportunity in VisionFund Rwanda

‘’Make a difference to thousands in the land of a thousand hills’’

VisionFund Rwanda (VFR), is Rwanda’s largest microfinance Institution. VFR is committed to the development of Rwanda through providing affordable financial services (savings and loans) to the less privileged throughout its 4 zones in Rwanda.

VFR is the institution where you can develop your expertise working with the best people worldwide in a dynamic, team focused high performance environment. If you are looking for interesting but challenging work where you can make a difference in the world, then VFR has the will to make it so.

VisionFund Rwanda (VFR) has zero tolerance to abuse and sexual exploitation of children and adults beneficiaries. We expect all our employees/affiliates to commit to protecting children and adult beneficiaries from harm and abide by our safeguarding policy. VFR needs to recruit experienced and qualified staff on following position:

Risk Officer

Reporting to: Risk and Compliance Manager



Work location: Head Office

Risk officer will design and/or implement risk policies and processes for an organization with hands-on development of risk models involving market and credit and operational risk by ensuring controls are operating effectively, and provide research and analytical support.

Major responsibilities

  • Design and/or implement risk policies and processes for an organization
  • Performing, monitoring and evaluation of the likely and current risks in the organization
  • Performing and monitoring the implementation of AML/CFT policy and procedures, including customer due diligence, record keeping monitoring, on-going due diligence, reporting of suspicious transactions and combating the financing of terrorism
  • Risk reporting, recommending and enabling the implementation of migration measures
  • Designing and implementing an overall risk management process for VFR, which includes an analysis of the financial impact on the Institution when risks occur:
  • Performing a risk assessment by analyzing current risks and identifying potential risks that are affecting the company:
  • Performing risk assessment by identifying the ML/TF risks associated with the new products or services or arising from the reporting institution’s operational changes including the client and introduction of new technology and process, geographical location of new branches.
  • Assist in developing policies and processes for identifying, classifying, assessing, monitoring and managing risks.
  • Performing a risk evaluation; evaluating the company’s previous handling of risks, and comparing potential risks with criteria set out by the company such as costs and legal requirements.
  • Establishing the level of risk, the company are willing to take
  • Preparing risk management and insurance budgets
  • Risk reporting about the most significant risks to the business; ensuring business heads understand the risk that might affect their departments; ensuring individuals understand their own accountability for individual risks
  • Reviewing and recommending aggregate loss limit targets for various risk categories (e.g. loans losses, market losses, operational risk), paying special attention to capital adequacy and liquidity requirements
  • Creating business continuity plans and mitigation measures to limit risks;
  • Maintaining records of insurance policies and claims
  • Reviewing any new major contracts or internal business proposals
  • Building risk awareness amongst staff by providing support and training within VFR at Head office and branches
  • acAny other task that may be assigned by the supervisor


Required Skills and Knowledge

  • Analytics skills and an eye for detail
  • Commercial awareness
  • Numerical skills
  • Planning and organizational skills
  • Ability to understand boarder business issues
  • Presentation skills

Essential competencies

  • Result driven: ability to define long term goals that need to be achieved, establish priorities, challenging goals with clear indicators and in the line with VFR vision; anticipate, identify, and effectively deal with problems and risks; plan for contingencies to deal with unexpected challenges, overcome obstacles, accept responsibilities and have high passion for excellence.
  • Communication; Understands clearly situations and communicates his/her message with clarity to a relevant audience. Listens attentively to others with an open mind and provides feedback. Uses proper channels of communication.
  • Customer focus: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; achieves department goals.
  • Working with people; Show respect for the views and contribution of other team members; show empathy, listen, support and care for others; consult others and share information and expertise with them; build team spirit and reconcile conflict; adopt to the team and fits in well.
  • Adhering to principles and values – Upholds and encourages ethical behavior; demonstrates integrity; encourages individual responsibility towards the community and the environment; models VFR values during everyday interactions
  • Analyzing and decision making – probes for further information or greater understanding of a problem, makes rational judgements and decisions from the available information and analysis; demonstrates an understanding of how one issue in the team or department may be a part of a much larger system.
  • Panning and Organizing – adhere to and monitor clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors team performance against deadlines and milestones.


Qualification and Experience

Bachelor Degree in Management, economics, Accounting, Finance or business administration with three years’ experience in related field; or Diploma, National Advanced Certificate in Management, economics, Accounting, Finance or business administration with ten years’ experience in related field.

How to apply

If the aforementioned positions speak to you, kindly attach your Application letter together with detailed and updated CV via https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/details/Risk-Officer_JR40790 by or before 15th March, 2025. In case you face any challenges in applying, please let us know on: recruitment@vfcrwanda.rw (no applications will be accepted through this email).

Only shortlisted candidates will be communicated

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ITANGAZO KU BIFUZA KWINJIRA MU NGABO Z’U RWANDA KU RWEGO RWA OFISIYE RYO KUWA 06/03/2025

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Bubinyujije kumbuga za Minisiteri y`ingabo, ubuyobozi bukuru bw`ingabo z`u Rwanda bwamenyesheje abanyarwanda bose bifuza kwinjira mungabo z`u Rwanda kurwego rwa Ofisiye  ko kwiyandikisha kuturere no kumirenge  bizatangira taliki ya 08 werurwe kugeza kuya 06 Mata 2025.

Soma itangazo ryose rikurikira:

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Kanda hano usome iri tangazo kurubuga rwa Minisiteri y`ingabo










Communication and Operations Officer at The Institute of Real Property Valuers in Rwanda (IRPV) | Kigali : Deadline: 18-03-2025

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JOB VACANCY ANNOUNCEMENT

Background:

The Institute of Real Property Valuers in Rwanda (IRPV) was established by Law Nº 17/2010 of 12/05/2010 establishing and organizing the real property valuation profession in Rwanda as published in Official Gazette n° 20 of 17/05/2010. The responsibilities of the Institute were set by the law as follows:

  1. To analyse and find solutions to all problems related to the real property valuation profession.
  2. To analyse and find solutions to all problems related to the conduct of real property valuers.
  3. To exchange information relating to the real property valuation profession
  4. To promote the real property valuation profession in Rwanda and
  5. To prepare regulations and guidelines governing the real property valuation profession. For fulfilling its responsibilities,

The Institute would like to hire a competent individual at the following position:

Job Title: Communication and Operations Officer

Reporting to: Executive Secretary (E.S)

Nature of contract: Full Time

Effectiveness of the contract: Immediately after notice of successful results.


Job Summary

The Communication and Operations Officer will play a dual role in handling communication activities, as well as supporting the operational functions of the institution. This position is designed for a proactive and adaptable individual who will be responsible for promoting the institution’s image, managing communications, and overseeing the smooth operation of day-to-day activities.


Key Responsibilities:

  • Manage external and internal communications, including drafting and distributing press releases, newsletters, and reports.
  • Maintain and update the institution’s website and social media platforms with current events, news, and updates.
  • Coordinate media relations and serve as the main point of contact for press inquiries.
  • Assist in organizing and promoting institutional events, such as meetings, workshops, and conferences.
  • Ensure consistent messaging across all communication channels to reflect the institution’s brand and values.
  • Draft speeches, presentations, and reports for senior leadership.
  • Oversee daily operational tasks within the institution, ensuring smooth execution of processes and activities.
  • Assist in the planning and execution of internal and external events, including logistics, coordination, and resource allocation.
  • Support the preparation of meetings, workshops, and conferences, including scheduling, documentation, and follow-up.
  • Track the progress of ongoing projects and ensure deadlines are met.
  • Work closely with team members to ensure activities are running efficiently, addressing any bottlenecks or issues as they arise.
  • Ensure all operational tasks align with the institution’s strategic goals and objectives.
  • Maintain accurate records and documentation of meetings, activities, and reports.


General:

  • Collaborate with other teams and departments to ensure alignment of communication and operations.
  • Provide regular updates to senior leadership on progress and any challenges in both communication and operational activities.
  • Ensure that communication and operations are carried out in a professional, efficient, and timely manner.
  • Take initiative to suggest improvements to processes, communication strategies, and team operations.


Qualifications:

  • Bachelor’s degree in public relations, Mass Communication, Journalist, Public administration, or related field.
  • Minimum of 5 years of experience in public relations, communications, or operations management.

Skills:

  • Strong written and verbal communication skills.
  • Excellent organizational and project management abilities.
  • Familiarity with social media platforms and web content management systems (CMS).
  • Ability to handle multiple tasks and prioritize effectively.
  • Strong interpersonal skills and the ability to work with diverse teams.
  • Attention to detail and ability to meet deadlines.
  • Ability to work independently with minimal supervision.


Desired Qualities:

  • Proactive, self-motivated, and eager to take ownership of projects.
  • Strong problem-solving and decision-making skills.
  • Adaptability to handle the variety of tasks.
  • A positive, collaborative attitude with a focus on institutional goals.

Application procedure:

Well typed applications composed of letter of application addressed to the Executive Secretary/IRPV, updated CV, National ID and Academic documents in attachment will be submitted to email: info@irpv.rw , not later than 5:00 PM on 18March 2025.

Only shortlisted candidates will be contacted. The successful candidate is expected to start immediately.

Done at Kigali, On 3rd /03/2025.

DUSENGE Epiphanie

Executive Secretary










Project Officer at Expertise France | Kigali: Deadline: 17-03-2025

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Project Officer MAV+ Rwanda (M/W)

Mission description

Responsibility:

Based in Kigali, the position for the Project Support Officer is under the direct responsibility of the Project Leader based also in Kigali and in liaison with the HQ in France and with the new Unit Support Project (USP) in Rwanda.

The Project Support Officer will support the Project Leader in the overall management and coordination of the project, in close cooperation with the Rwandan partners and the implementing International agencies ENABEL, GIZ and SIDA.

Working with the project team (Project Leader, Financial and Administrative Manager and the Project Manager in Paris) the Project Support Officer will be responsible for the following tasks in particular.


Support for operational management of project activities:

  • Assist the Project Manager in planning, implementing and monitoring project activities;
  • Assist and support in the coordination of meetings with national and international partners for the implementation of activities of the project (Inception Phase and beyond);
  • Provide support to the project team in monitoring and updating tools, including ensuring that milestones are met, raising alarms and redirecting actions if necessary;
  • Support the team in framing consultancy assignments and assist the project manager in proofreading deliverables and documents produced under the project to ensure technical quality control in liaison with the team;
  • Contribute to project accountability and learning;

Support for administrative, financial and logistical aspects of the project:

  • Support the implementation and updating of project management tools and procedures (e.g. procedure manual) and ensure their proper application;
  • Participate in Expertise France’s internal reporting (annual review, revised budget, action plan – initial budget);
  • Contribute to the accurateness of the interim and final technical and financial activity reports required by the European Union, in liaison with the Unit Support Project (USP); in particular, verify budget allocations and coherence between technical and financial reports.
  • Contribute to the update and following of the project procurement plan along the project implementation. Be in constant liaison with the USP to launch and follow the procurement procedures as well as providing the project technical support in all the steps in which they are required (ToRs, evaluation, reception). Compile and check the files before Project leader signature and launch to payment to the USP.
  • Ensure the correct files archiving for all the project (project documents, procurement and financial files.)
  • Follow and support the implementation of project logistics (organization of workshops, international expert missions, …) – in liaison with the Unit Support Project (USP);


Project or context description

Overview:

Expertise France is the French public agency for international cooperation. The Agency focuses on four priority areas:

  • Democratic, economic and financial governance;
  • Stability of countries in crisis/post-crisis situations and security;
  • Combating climate change and favoring sustainable urban development;
  • Strengthening health systems, social protection and employment.

In these areas, Expertise France engineers and implements capacity-building projects, mobilizes technical expertise and acts as a project coordinator, bringing together public expertise and private know-how. With a business volume of 390 million euros and over 400 projects in 145 countries, Expertise France’s activities are part of France’s international cooperation policy and official development assistance.

Context:

The African Union Commission and the African Centers for Disease Control and Prevention call for local production of 60% of Africa’s needed vaccines by 2040 as well as expanded local manufacturing of other health products.  The European Union and Member States are supporting these goals through the Team Europe Initiative on manufacturing and access to vaccines, medicines and health technologies in Africa (TEI MAV+).

The overall aim of the project is to strengthen the local manufacture of medicines and healthcare products in Rwanda, and the population’s equitable access to these products, by enhancing the skills of the personnel needed for the various pharmaceutical professions, and by stimulating research and the development of new products and processes.

Expertise France together with the German cooperation (GIZ), the Belgian cooperation (Enabel) and the Swedish cooperation (SIDA) as well as with the support of national institutions (Ministry of Education, Ministry of Health, Universities, Research Centers) and with international support, will help to reinforce and maintain a strong pharmaceutical ecosystem.


Required profile

Qualifications and skills

  • Master’s degree (bac+5 minimum) in international development, project management, development economics, political science management/administration/finance or equivalent university degree;

Skills

  • Mastery of project management (project cycle, financial and legal rules, technical, administrative and financial follow-up);
  • Organizational skills: autonomy, rigor and method, sense of responsibility;
  • Communication skills: diplomacy and communication with private and public, local and international partners;
  • Team spirit;
  • Ability to adapt and react to unforeseen situations;
  • Ability to produce an analysis/diagnosis, to design and propose a solution adapted to the context;
  • Excellent analytical and writing skills;
  • Perfect command of office automation tools;
  • Perfect command of English; Fluency in French is an asset.


General and specific professional experience

  • 5 years’ professional experience in the implementation of technical assistance projects.
  • Good knowledge and experience in administrative, financial and logistical matters.

Additional information

  • Desired start date: March-April 2025
  • Type of contract: Fixed-term contract (local contract)

Documents to be provided:

  • CV
  • Covering letter
  • Photocopies of diplomas and certificates of employment
  • Three professional references, including e-mail and telephone contacts

Application deadline: March 17th 2025

Please only apply on: https://expertise-france.gestmax.fr/apply/12780/1

Candidates interested in this opportunity are invited to submit their application as soon as possible. Expertise France reserves the right to pre-select candidates before this date. If you do not receive a reply from us within 3 weeks, please consider that your application has been unsuccessful.

The selection process will take place in two stages:

  • First, a shortlist will be drawn up freely by Expertise France.
  • Secondly, short-listed candidates will be invited to an interview by video conference.
  • The selected candidate will be accompanied by Expertise France, through an integration/training phase.

Deadline for application : 2025/03/17 18:00










National Coordinator at FAWE Rwanda Chapter | Kigali: Deadline: 14-03-2025

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“Supporting girls and women to acquire education for development”

Ref: 023/03/25/FAWERWA

05th March 2025

Job Advert | National Coordinator – FAWE (Rwanda Chapter)

Who we are: The Forum for African Women Educationalists (FAWE) is a pan-African non-governmental organization founded in 1992 by five women ministers of education to promote girls’ and women’s education in sub-Saharan Africa- in line with Education for All- by making sure girls and women have access to schools and are able to complete their studies and fulfill their dreams. With headquarters in Nairobi, Kenya, FAWE has a network of 34 National Chapters in 33 countries.

Established in 1997, FAWE Rwanda Chapter boasts a rich history rooted in a visionary commitment to gender equity in education. FAWE Rwanda has been unwavering in its mission to promote gender equity and equality in education in Rwanda by fostering positive policies, practices and attitudes towards girls’ education. As an integral member of a broader network across Sub-Saharan Africa, the chapter in Rwanda has actively collaborated with government entities, local communities, schools, and international organizations to foster an inclusive educational environment.

Our Vision: Empowered Rwandan women and girls participate and make their contribution as equal members of society.

Our Mission: Empowerment of girls and women through gender equity in education and livelihoods, policies and programmes.


Position Summary: FAWE Rwanda Chapter is seeking to recruit an experienced, highly passionate National Coordinator who has integrity and is results-oriented. The National Coordinator will implement the National Chapter activities in line with FAWE Rwanda Strategic Plan and that of FAWE Regional Secretariat. The candidate will strategically lead the growth, innovation and execution of programmes being implemented by FAWE Rwanda. S/he will ensure FAWE Rwanda delivers high-quality and impactful programmes efficiently and effectively through leading a high-performing and committed team. The National Coordinator will play an active role in shaping the overall organization strategy and culture. This position is open to Rwandan Nationals only.

Contract Type: This is a full-time role with a renewable contract subject to performance and program funding. Three-year performance-based contract with potential for extension upon successful performance (key targets to be highlighted in separate document- Annex to the contract).

Location: The National Coordinator will be based at FAWE Rwanda Chapter, Kigali Office with occasional travel to project sites within Rwanda and other FAWE chapters in Africa or any other parts of the world deemed necessary by FAWE.

Reporting to: FAWE Rwanda Chapter Executive Committee/Board.

Direct reports: Members of FAWE Rwanda Senior Management Team and Executive Assistant report directly to the National Coordinator.

Key Roles and Responsibilities:

  1. Strategic Oversight
  • Lead the development and implementation of FAWE Rwanda Chapter’s country strategy in alignment with the organization’s vision, values, and global priorities.
  • Provide overall strategic leadership in program development, sustainability planning, and resource mobilization.
  • Ensure alignment of country operations with regional and global frameworks, policies, and best practices.
  • Monitor and evaluate the impact of FAWE Rwanda Chapter’s interventions to ensure effectiveness and long-term sustainability.


  1. Programme implementation & Services Management
  • Oversee the planning, implementation, and evaluation of all FAWE Rwanda Chapter projects and programs in the country.
  • Leading the development, implementation and monitoring and evaluation of the FAWE Rwanda Strategic Plan 2023 – 2027. Includes oversight in preparation of the annual organizational work plans and budgets and submission to the board for approval;
  • Ensure high-quality service delivery in development and advocacy work.
  • Drive innovation in program design to maximize impact and efficiency.
  • Ensure compliance with donor requirements, budgets, and reporting obligations.
  • Ensuring the overall program coordination by managing the day-to-day program activities within FAWE Rwanda structure.
  1. Team Management & Development
  • Provide leadership, guidance, and mentorship to the in-country team to foster a culture of excellence, accountability, and collaboration.
  • Providing technical and professional leadership as well as guidance, and initiating policies good practices and standards that promote girls and women empowerment;
  • Oversee recruitment, performance management, and capacity building of staff to ensure a strong and motivated workforce.
  • Promote an inclusive and values-driven workplace that upholds FAWE Rwanda Chapter’s mission.
  1. Policy & Systems Management
  • Ensure all FAWE Rwanda Chapter policies, procedures, and ethical standards are effectively implemented.
  • Maintain financial oversight, ensuring accountability and transparency in financial management.
  • Strengthen internal controls, risk management, and operational efficiency.


  1. Networking & Representation
  • Serve as FAWE Rwanda Chapter’s primary representative in the country, engaging with government agencies, donors, partners, and other key stakeholders.
  • Build and maintain strategic partnerships to enhance FAWE Rwanda Chapter’s impact and influence.
  • Forge strategic partnerships and networks with institutions nationally and regionally to advance girls’ education. For instance, partnership with the Ministry of Education and Ministry of Gender and Family Promotion, and ensure that the Chapter is part of the national education system process, active participation and communication with coalitions, networks, and like-minded organizations;
  • To promote the visibility and awareness of FAWE Rwanda’s vision, mission, and values;
  • Advocate for FAWE Rwanda Chapter’s mission and contribute to sector-wide policy dialogues at national, regional and international levels.
  1. Security & Risk Management
  • Ensure the safety, security, and well-being of FAWE Rwanda Chapter staff in the country.
  • Lead risk management strategies, including contingency planning and crisis response.
  • Ensure compliance with health and safety regulations in all operations.
  1. Resource Mobilization
  • Ensure that there is a robust fundraising strategy for sustainability of the chapter.
  • Ensure that there is a robust Advocacy and Communication Strategy.
  • Developing an effective membership recruitment strategy and enhancing their active involvement and participation in chapter activities.
  • Performing the duties of a Secretary to FAWE Executive Committee, regularly convene statutory meetings as stipulated in the Chapter’s constitution and keep accurate records of the proceedings. And ensure that the FAWE Rwanda Executive Committee decisions are implemented.
  • Performing any other duties as may be directed by the FAWE Rwanda Executive Committee.


Education/Qualification:

  • Master’s degree in Public Administration and Management, Development Studies, Business Administration, Project Management, Gender Studies, Social Sciences, Social work and Social Administration, Education Planning and Management, Law or related subjects.

Experience:

  • Minimum of [7] years of senior leadership experience in development, or nonprofit sectors.
  • At least [5] years of experience in education program management, policy development, or advocacy, preferably in the nonprofit or development sector.
  • Proven track record in program management, fundraising, and donor relations.
  • Experience in leading and coordinating teams across various program areas and in different countries would be an added value.
  • Strong understanding of country-specific political, economic, and social contexts.
  • Substantial development or disaster risk reduction experience
  • Proven people management experience,
  • Proven project and budget management experience, managing large scale budgets would be an added value
  • Proven ability in strategic planning and thinking
  • Proven ability in acquiring and managing institutional funding
  • Proven ability in capacity development of staff and partner organisations.
  • Experience in national and local advocacy forums and initiatives
  • Proven track record in program leadership and management in education-focused organizations, NGOs, or international agencies.
  • Strong experience in monitoring, evaluation, and learning (MEL) to assess program impact and improve outcomes.


Skills & Abilities:

  • Ability to develop and execute national education strategies in alignment with organizational goals.
  • Strong visionary leadership to drive educational change and innovation.
  • Ability to make data-driven decisions and implement evidence-based education programs.
  • Expertise in designing, implementing, and scaling education projects, ensuring high-quality service delivery.
  • Excellent leadership & management, strategic planning, and decision-making skills.
  • Training, coaching & mentoring skills
  • Strong financial management and budget oversight abilities.
  • High-level negotiation and diplomatic skills.
  • Ability to build and maintain high-impact partnerships.
  • Strong communication, advocacy, and representation skills.
  • Fluent in written and spoken English and Kinyarwanda and knowledge in French would be an added advantage.
  • Analytical and problem-solving skills.
  • Computer literacy skills.

Personal Qualities:

  • Adaptability to work in challenging environments with resilience and problem-solving skills.
  • Strong interpersonal and communication skills to engage with teams and stakeholders.
  • Passionate about education, community development and social justice/change.
  • Adaptable, resilient, and culturally sensitive.
  • Integrity, transparency, and commitment to ethical leadership.
  • Ability to thrive in a dynamic, high-pressure environment.
  • Self-disciplined with ability to work proactively, using own initiative.
  • Flexibility to accommodate changing priorities, ability to remain calm under pressure.
  • Motivating, inspiring and encouraging.
  • Demonstrates sensitivity and skills in cross cultural communication.
  • Having a vision for FAWE Rwanda Chapter’s work and being able to articulate that vision with commitment and passion.


Applications must come in one PDF document that include the following:

  • Application cover letter addressed to the FAWE Rwanda Chapter Executive Committee Chairperson.
  • Curriculum vitae including your personal details, education level, and any experience
  • Copies of the academic degrees.
  • Name, address, and telephone numbers of three (3) references.

Interested candidates should send their applications and required documents stated above through the Application Button below not later than Friday 14th March 2025. Only shortlisted candidates will be contacted for the next steps of recruitment.

Disclaimer: FAWE Rwanda Chapter does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to pay particular care when submitting personal information during the application process.

Dr. Jolly Rubagiza

Chairperson Executive Committee

FAWE Rwanda Chapter.

Click here to visit the website source










Plumber at King Faisal Hospital Rwanda (KFHR) | Kigali : Deadline: 10-03-2025

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EXTERNAL ADVERTISEMENT

King Faisal Hospital, Rwanda, “A center of excellence in health service provision, clinical education, and research”.

This is an exciting time for King Faisal Hospital, Rwanda as we embrace a new strategic direction.

The hospital has continued to grow due to its positive reputation for authentic compassionate health care and highly skilled medical practitioners, especially in specialized surgical and medical services.

King Faisal Hospital Kigali is looking for suitable candidate to fill the following positions

POSITION: Plumber

No of POST: 1


COMPETENCY REQUIREMENT

EDUCATION AND EXPERIENCE

  • He/she must have a Minimum Advanced Certificate (A2) in Plumbing.
  • A minimum of two (2) yearsexperience in Hospitality management preferably in a hospital setting.

SKILLS AND ABILITIES

  • Ability to operate machinery and equipment
  • Knowledge of work procedures, safety, planning and organisation

KEY RESPONSIBILITIES

  • Knowledge and ability to read building plans and to extrapolate measurements of pipes and other fittings.
  • Maintain data base of all preventative maintenance of the pipes in the buildings and underground sewers and drainage pipes.
  • Monitor the cleaning of all sophisticated equipment e.g. snake cameras and monitors.
  • Maintain data base of all camera surveillance of pipes and drains.
  • Be particularly aware of the Health and Safety Issues relating to excavation and maintenance of underground pipes and drains
  • Be very aware of the Infection Prevention and Control Policies and Procedures that might impact on the activities of the Plumbers
  • Monitor the usage of Personal Protective Equipment(PPE).
  • All personnel to check PPE for perishing of seals and fabric of PPE, which must be renewed frequently.
  • Report all diarrheal diseases whether contacted on or off duty.
  • Maintain register or database of all reported diarrheal disease, coughs and headaches, their assumed or proven origins and the bacteria isolated.
  • Draw up data base of the costs of all installations and repairs to be submitted to the Manager : Building Maintenance and Estate Services for budgeting purposes.
  • Monitor the presence and activities of workers working in manholes and drains for oxygen levels, exposure to bacteria and conditions of the walls of the drains- cave-ins.
  • Maintains Data base of all the following activities:-
  • Cleans and maintains equipment in sewage disposal plant to facilitate flow and treatment of sewage.
  • Cleans filter screens, processing tanks, and walkways, using hose, brushes, and chemical solutions.
  • Cleans precipitates, such as grit, sludge, trash, and muck from sump, catch basin and grit chamber, using shovel, rake, and hand pump.
  • Lubricates equipment, such as pumps and valves.
  • Opens and closes gates and valves according to gauge readings or warning lights on equipment.
  • Collects samples of decontaminated refuse for testing.
  • May conduct test on sewage sample, using colorimeter.
  • Reports on out of the ordinary refuse extracted from the tanks e.g. foetuses, body parts

Submit your application through the following link:

https://docs.google.com/forms/d/e/1FAIpQLSceh_QK0YD-bs2TWBhjh5dhtZo3iwSrOO4MIF_2t3hTzXrhjg/viewform?usp=header

Join us and take on the challenge to provide Patient-Centered Care!


How to Apply?

Submit your application through the links mentioned on the each position.

How to Apply: Join us and take on the challenge to provide Patient Cantered Care.

Qualified candidates should send their cover letter, curriculum vitae, academic credentials, National ID and Recommendation letter from a previous employer, to the link mentioned above, the deadline for application is March 10th 2025.

KFH, R is proud to be an Equal Opportunity Employer. We offer a competitive compensation and benefits package.










2 Job Positions of Laboratory Assistant at King Faisal Hospital Rwanda (KFHR) | Kigali : Deadline: 10-03-2025

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 EXTERNAL ADVERTISEMENT

King Faisal Hospital, Rwanda, “A center of excellence in health service provision, clinical education, and research”.

This is an exciting time for King Faisal Hospital, Rwanda as we embrace a new strategic direction.

The hospital has continued to grow due to its positive reputation for authentic compassionate health care and highly skilled medical practitioners, especially in specialized surgical and medical services.

King Faisal Hospital Kigali is looking for suitable candidate to fill the following positions

POSITION: Laboratory Assistant

No of POST: 2


COMPETENCY REQUIREMENT

EDUCATION AND EXPERIENCE

  • The qualified Candidate must have aminimum Advanced Certficate (A2) in Laboratory Technology
  • Must have a minimum of 3 yearsin related field in the Hospital setting
  • Registration with the relevant professional health body

SKILLS AND ABILITIES

  • Extensive knowledge in area of pre-laboratory process
  • Excellent communication skills
  • Computer skill including the ability to use electronic records


KEY RESPONSIBILITIES

  • Specimens are collected and labeled according to laboratory guidelines
  • All Specimens are recorded in the appropriate log
  • Guidelines of acceptance of specimens complied with
  • Tests are sorted according to the request and sent to respective laboratories
  • Guidelines for retention of specimens are followed
  • Guidelines of safety regulations are respected
  • Detailed knowledge of the Scope of Practice for all categories of staff as prescribed by the Rwandan Nursing and Midwifery Council.
  • The delivery of care to all patients meets the standards set by the Hospital and the Department of Health.
  • All incidents reported in the requisite format and timeframes
  • Investigation and resolution of complaints/ incidents undertaken and achieved within agreed timeframes
  • Comprehensive knowledge of Infection Prevention and Control
  • Comprehensive knowledge of Health and Safety
  • Comprehensive knowledge of the mechanics of each piece of equipment and it’s working
  • All negative incidents are reported as per policy and Procedures within the stated time limits
  • Conducts spot checks to ensure viability of testing media, fire alarms and burglar alarms.
  • Water baths and fire blanket checked regularly.
  • All staff are trained as basic First Aiders to ensure at least one skilled person per shift.

Submit your application through the following link:

https://docs.google.com/forms/d/e/1FAIpQLSd9HJBmnWXP0c9aX_x7g72J-cE2o32YVwRgCP-b3fL6QO1SdA/viewform?usp=header

Join us and take on the challenge to provide Patient-Centered Care!


How to Apply?

Submit your application through the links mentioned on the each position.

How to Apply: Join us and take on the challenge to provide Patient Cantered Care.

Qualified candidates should send their cover letter, curriculum vitae, academic credentials, National ID and Recommendation letter from a previous employer, to the link mentioned above, the deadline for application is March 10th 2025.

KFH, R is proud to be an Equal Opportunity Employer. We offer a competitive compensation and benefits package.










Laboratory Technologist at King Faisal Hospital Rwanda (KFHR) | Kigali :Deadline: 10-03-2025

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 EXTERNAL ADVERTISEMENT

King Faisal Hospital, Rwanda, “A center of excellence in health service provision, clinical education, and research”.

This is an exciting time for King Faisal Hospital, Rwanda as we embrace a new strategic direction.

The hospital has continued to grow due to its positive reputation for authentic compassionate health care and highly skilled medical practitioners, especially in specialized surgical and medical services.

King Faisal Hospital Kigali is looking for suitable candidate to fill the following positions

POSITION: Laboratory Technologist

No of POST: 1


COMPETENCY REQUIREMENT

EDUCATION AND EXPERIENCE

  • The qualified Candidate must have a bachelor’s degree (A0) level in Laboratory Technology from a recognized University;
  • Must have a minimum of 3 yearsin related field in the Hospital setting;
  • Must be registered with relevant professional health body with a valid license to practice;
  • Having training in cytology is an added advantage;

SKILLS AND ABILITIES

  • He/she should have extensive knowledge in molecular biotechnology;
  • He/she should have knowledge in Biochemistry, Haematology, Histopathology, serology and Microbiology services.
  • Effective communication and customer care skills;
  • Knowledge of the hospital regulatory, legislative and financial management regulatory framework.
  • Proven ability to work independently and as part of a team in a dynamic and fast-paced environment.
  • Ability to work in a team


KEY RESPONSIBILITIES

  • Conduct clinical laboratory analysis of all human specimens.
  • Analyse laboratory findings to check the accuracy of the results;
  • Operate, calibrate and maintain equipment used in quantitative and qualitative analysis;
  • Enter data from analysis of medical tests and clinical results into computer for storage;
  • Process specimens and report results in a timely and efficient manor;
  • Establish and monitor programs to ensure the accuracy of laboratory results
  • Receive specimens of tissue and cells, and ensure proper accessioning and labeling of all histology and cytology samples;
  • Process paperwork associated with accessioning and reporting;
  • Prepare tissue specimens for histopathology processing;
  • Helps maintain acceptable productivity, TAT and workflow;
  • Reports problems concerning individual cases, tests, equipment, and supplies to the head of department to ensure timely resolution;
  • Responds promptly to pathologists, technologists, and administrative requests;
  • Demonstrate initiative in making suggestions to improve efficiency and productivity and provides consistent feedback;
  • Aide in preparing the laboratory for inspections from regulatory institutions


Submit your application through the following link:

https://docs.google.com/forms/d/e/1FAIpQLScpcIlJqsjs2DftDgyEwEAUgHm4o1MhNTtvVtYOc_mHDqrQMQ/viewform?usp=header

Join us and take on the challenge to provide Patient-Centered Care!

How to Apply?

Submit your application through the links mentioned on the each position.

How to Apply: Join us and take on the challenge to provide Patient Cantered Care.

Qualified candidates should send their cover letter, curriculum vitae, academic credentials, National ID and Recommendation letter from a previous employer, to the link mentioned above, the deadline for application is March 10th 2025.

KFH, R is proud to be an Equal Opportunity Employer. We offer a competitive compensation and benefits package.a

Click here to visit the website source










Monitoring, Evaluation, and Learning (MEL) Manager at SNV Rwanda | Kigali: Deadline: 16-03-2025

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Monitoring, Evaluation, and Learning (MEL) Manager

  • Kigali, Rwanda
  • Full-time
  • Contract type: National Contract

Company Description

SNV Netherlands Development Organisation is one of the largest Dutch, development organisations with operations in more than 25 countries in Asia, Africa and Latin America. SNV aims to lift up incomes and access to basic services. We make a lasting difference in the lives of people living in poverty, helping them raise incomes and access basic services. Driven by the Sustainable Development Goals, we are dedicated to a society in which all people are free to pursue their own sustainable development, and no one is left behind. This commitment to equity directs us to focus on gender and youth.

We apply our know-how to realise effective solutions and deliver results at scale worldwide. We do this through our local presence and our specialised expertise in agrifood, energy, and water. Our projects directly benefit millions of people. At the same time, our projects drive systems change, which helps many more people work their way out of poverty, well beyond the scope of the projects themselves. We are proud to be a not-for-profit organisation, implementing our mission exclusively through project financing. This requires us to work efficiently and to invest in operational excellence every day.

For more information on SNV, visit our website: https://snv.org/


Job Description

SNV is seeking a dynamic and pragmatic professional to become part of the SNV Rwanda team, appointed under the Country Director with technical support from the MEL Global team. The MEL Manager is a senior position that works at the MEL system level across all projects within a country portfolio. This position will sit on the Country Management team.

The MEL Manager is a strategic, highly skilled position that focuses on the quality establishment and quality assurance of project and country level MEL systems, facilitation of project and country level learning frameworks, and capacity development of existing M&E staff. They coach project M&E Advisors & staff with MEL responsibilities.

The solutions that the MEL Manager will drive forward at country-level are:

  1. Improving quality & maximizing the use of country and project MEL systems via mobilisation of existing M&E staff and sector staff at country level
  2. Growing data analytics capacities including critical analysis and using data for adaptive project management.
  3. Contribution to stronger knowledge management and learning through improved change measurement and the establishment of integrated country and project learning framework.


Responsibilities

  • Establishment of the country MEL system with guidance from Global MEL and taking the lead on initiation, implementation, and continual improvement.
  • Acting on improvement areas with the country team and relevant sector/global staff.
  • Contributing to stronger knowledge management and ensuring lessons learned are applied in daily practice.
  • Steering (functionally) & coaching M&E and other country and project level colleagues towards compliance with the country MEL system and its ownership.
  • Advising on and overseeing project-specific MEL activities, taking ultimate responsibility for data analysis and quality.
  • Leadership on prioritisation of MEL and a focus on quality. Modelling a culture of MEL and leads by example with regards to critical reflection, recognition of failure/weaknesses, and continual learning
  • Focusing on the quality of project implementation linked to learning and adaptive management. Establishes systems to assure the quality of MEL activities, data, and products.
  • Facilitating the design and implementation of planning, monitoring and evaluation capacity development initiatives at country level.
  • Stimulating relevant MEL topics and best practices within the organisation through relevant learning and knowledge sharing initiatives.
  • Supporting relevant global MEL processes as required.


Qualifications

  • Strong background in Monitoring, Evaluation and Learning (MEL) including quantitative and qualitative methodologies.
  • A minimum of 9 years of relevant work experience in MEL in the development sector, consultancy firm, research institute and/or businesses with experience of working in a developing country context.
  • Solid experience of successfully setting up new systems, processes, and/or initiatives related to MEL.
  • A strong understanding of and experience in facilitating theory of change development and review and the development and use of high-level results frameworks.
  • Experience of conducting and quality assuring assessments and/or evaluations that include primary data collection.
  • Experience in designing and facilitating iterative learning processes.
  • Strong communication and influencing skills with practical experience of leading collaborative processes.
  • Team player, strong interpersonal skills, used to working in multi-cultural environments.
  • Excellent English with French language highly desirable.
  • Experience of conducting and quality assuring assessments and/or evaluations that include primary data collection.
  • Familiarity with SNV’s leading sectors: Agriculture, Energy, and Water
  • Willingness and ability to travel.


Additional Information

Contract Type: Full time (40 hours per week)
Contract Duration: 2 years with potential for extension
Expected Start Date: May 1, 2025
Information Duty Station: Kigali, Rwanda with regular travel in-country and outside.

How to apply:

If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and letter of motivation by 16 March 2025 using the Smart Recruiters platform by clicking “I’m Interested” button.

Should SNV wish to proceed with your application, two interviews with the Selection Committee will take place.

Working at SNV   

We offer a stimulating work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our team members benefit from, and contribute to, an internal global network of experts. For more information, please visit our website: www.snv.org/careers.

At SNV, inclusivity is at the heart of our ethos. SNV strives to be an inclusive employer, thriving on the diversity of its people and does not discriminate on the basis of disability status, religion, ethnic origin, gender and sexual orientation, etc.


Shortlisting

Shortlisting and interviews will be done on a rolling basis until the position is filled. Therefore, qualified and interested candidates are highly recommended to submit their applications as soon as they can. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within one month from the submission date of your application, consider your application unsuccessful.

Reference & vetting check
We will require that you provide us with the full details of three people who are willing to act as a reference. We will not contact these referees without your explicit permission.

SNV carries out rigorous background and reference checks concerning possible safeguarding incidents for all candidates applying for International determined positions. As SNV participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation, sexual abuse, or sexual harassment), the “Statement of Conduct“. This Statement of Conduct adopts the definitions used in the Scheme.

We do not appreciate third-party mediation based on this advertisement.










F&B Supervisor at Rwanda Ultimate Golf Course : Deadline: 11-03-25

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JOB DESCRIPTION

Title: F&B Supervisor

Place of Work: Rwanda Ultimate Golf Course Ltd

Department: Food & Beverages

Report to: Head of F&B Services

About us

Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.


Job Purpose

Kigali Golf Resort and Vilas’ Health Club is a leading health and fitness facility dedicated to providing a comprehensive range of services and amenities to help our members achieve their fitness goals. With state-of-the-art equipment, expert trainers, and a supportive community, we strive to empower individuals to lead healthier, happier lives.

Position Overview

The Food and Beverage (F&B) Supervisor at our prestigious 5-star Golf Clubhouse will play an important role in ensuring an exceptional dining experience for our members and guests. This position requires a dynamic leader with a passion for hospitality and a commitment to excellence. The F&B Supervisor will oversee daily operations within the dining and event spaces, ensuring high standards of service and adherence to health and safety regulations.

Key responsibilities include scheduling, supervising, training staff, managing inventory and ordering processes, and collaborating with the culinary team to enhance menu offerings. The ideal candidate will possess strong communication and interpersonal skills, enabling them to build positive relationships with both staff and guests. A thorough understanding of fine dining standards and event coordination is essential.

This role demands a proactive approach to problem-solving, a keen eye for detail, and the ability to thrive in a fast-paced environment. The F&B Service Supervisor will also assist in implementing promotional events and seasonal menus, contributing to the overall success of our dining operations and enhancing the Club’s reputation for service excellence.


Duties and responsibilities

Financial returns:

  1. Participate in the preparation of the annual outlet operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labor costs.
  2. In partnership with the Head of F&B Service, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value.
  3. Ensure all credit and financial transactions are handled securely.

People:

  1. Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.
  2. Educate and train all team members in compliance with local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.
  3. Ensures that all the team are confident and familiar with all information regarding the Outlet, menu, Hotel, and facilities.
  4. Responsible for conducting effective departmental meetings regularly and communicating information of importance to the team.
  5. Attends regular Food and Beverage meetings to obtain and share information.

Guest experience:

  1. Ensure all food and beverage equipment are in proper operational condition and are cleaned regularly.
  2. Ensure that the assigned restaurant is cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
  3. Establish and achieve quality and guest satisfaction goals. Respond courteously and promptly to all guest questions, complaints, and/or requests to ensure a high level of guest satisfaction.
  4. Interacts with Kitchen and Stewarding departments to ensure that the operation runs smoothly.
  5. Have a thorough knowledge of the facilities and be able to answer guest questions in a quick, polite, and helpful manner.

Responsible business:

  1. Conduct proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
  2. Ensure the security and proper storage of food and beverage products, inventory, and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.
  3. Perform other duties as assigned. May also serve as the manager on duty.


Experience and Qualifications

Experience:

  • Minimum of 3 years of experience in food and beverage service, preferably in a fine dining or luxury hospitality environment.
  • Proven experience in a supervisory or leadership role, with a track record of successfully managing a team.
  • Familiarity with event planning and execution, including private functions and special events.
  • Experience with inventory management, cost control, and vendor relations.

Qualifications:

  • A degree in Hospitality Management or a related field.
  • Certification in Food Safety and Alcohol Awareness.
  • Strong knowledge of food and beverage pairings, fine dining etiquette, and service standards.
  • Proficiency in point-of-sale (POS) systems and basic computer applications.

Skills:

  • Exceptional interpersonal and communication skills, with a focus on guest satisfaction.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Ability to train and motivate staff to deliver high-quality service.
  • Problem-solving skills and the ability to work under pressure in a fast-paced environment.

Personal Attributes:

  • A passion for hospitality and a commitment to providing an outstanding guest experience.
  • Professional demeanor and appearance, reflecting the standards of a 5-star establishment.
  • Flexibility to work evenings, weekends, and holidays as needed.

NOTICE

The business functions seven days a week, 24 hours a day. All Staff Members must realize this fact and always be aware that it may be necessary to move Staff Members from their accustomed shifts as business demands.

Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Violation of any of the stated responsibilities and duties is grounds for disciplinary action.

Required documents:

A detailed CV with 3 contacts of professional referees.

A one-page cover letter with a motivational statement about the responsibilities and requirements for this position.

Copies of academic degrees, professional training certificates, and other relevant training certificates

National ID


How to APPLY

The deadline for submitting applications is on 11th March 2025 at 14:00 hrs. Kigali time.

All applicants must submit their zipped documents to hr@rwandagolf.rw with the email title “Application for F&B Supervisor Position.

Only selected candidates for interview will be contacted.

All unzipped documents will be automatically disqualified.










Bar Keeper at Rwanda Ultimate Golf Course | Kigali: Deadline: 11-03-2025

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JOB DESCRIPTION

Title: Bar Keeper

Place of Work: Rwanda Ultimate Golf Course Ltd

Department: Food & Beverages

Report to: Head of F&B Services

About us

Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.


Job Purpose

Kigali Golf Resort and Vilas’ Health Club is a leading health and fitness facility dedicated to providing a comprehensive range of services and amenities to help our members achieve their fitness goals. With state-of-the-art equipment, expert trainers, and a supportive community, we strive to empower individuals to lead healthier, happier lives.

Position Overview

As a Barkeeper at our prestigious 5-star golf clubhouse, you will play an important role in delivering an exceptional guest experience. You will be responsible for crafting and serving high-quality beverages, showcasing your expertise in mixology and customer service. Your warm demeanor and attention to detail will ensure that members and guests feel welcomed and valued. Collaborating closely with the culinary team, you will contribute to creating a vibrant and inviting atmosphere, enhancing the overall enjoyment of our clubhouse facilities. We seek an enthusiastic professional who is passionate about fine dining, premium spirits, and providing unparalleled service in a luxurious environment.


Key Responsibilities

Key Responsibilities:

  1. Beverage Preparation: Prepare and serve a wide range of beverages, including specialty cocktails, wines, and non-alcoholic options, ensuring high standards of quality and presentation.
  2. Guest Engagement: Provide exceptional customer service by engaging with guests, understanding their preferences, and making personalized recommendations.
  3. Bar Maintenance: Maintain cleanliness and organization of the bar area, including proper stock management, equipment maintenance, and adherence to health and safety regulations.
  4. Inventory Management: Assist in inventory tracking, ordering, and controlling stock levels to minimize waste and ensure availability of popular items.
  5. Collaboration: Work closely with the culinary team to pair beverages with menu offerings and enhance the overall dining experience.
  6. Training and Mentorship: Train and mentor junior staff in mixology techniques and service standards to uphold the clubhouse’s reputation for excellence.
  7. Event Support: Assist in the preparation and execution of special events and private functions, providing tailored beverage services as needed.
  8. Feedback and Improvement: Gather guest feedback to continuously improve beverage offerings and service quality.
  9. Compliance: Ensure compliance with all local and state regulations regarding alcohol service and safety protocols.
  10. Team Support: Collaborate with fellow team members to foster a positive work environment and deliver seamless experience for all guests.


Experience and Qualifications:

  1. High school diploma or equivalent; additional certifications in mixology or hospitality management are a plus.
  2. Minimum of 2-3 years of bartending experience in a high-end restaurant, hotel, preferably 4- or 5-star setting.
  3. Mixology Skills: Proficient in a wide range of drink recipes and techniques, with a strong understanding of wine, spirits, and cocktail presentation.
  4. Demonstrated excellence in customer service with the ability to build rapport and create memorable experiences for guests.
  5. Strong verbal communication skills to interact effectively with guests and team members.
  6. Strong ability to handle guest inquiries, complaints, and special requests with professionalism and a positive attitude.
  7. Familiarity with local and state regulations regarding alcohol service and responsible beverage service practices.
  8. Willingness to work evenings, weekends, and holidays as needed, adapting to the dynamic demands of the clubhouse environment.

NOTICE

The business functions seven days a week, 24 hours a day. All Staff Members must realize this fact and always be aware that it may be necessary to move Staff Members from their accustomed shifts as business demands.

Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Violation of any of the stated responsibilities and duties is grounds for disciplinary action.

Required documents:

A detailed CV with 3 contacts of professional referees.

A one-page cover letter with a motivational statement about the responsibilities and requirements for this position.

Copies of academic degrees, professional training certificates, and other relevant training certificates

National ID


How to APPLY

The deadline for submitting applications is on 11th March 2025 at 14:00 hrs. Kigali time.

All applicants must submit their zipped documents to hr@rwandagolf.rw with the email title “Application for Bar KeeperPosition.”

Only selected candidates for interview will be contacted.

All unzipped documents will be automatically disqualified.

Click here to visit the website source










Rwanda Team Engagement Intern at One Acre Fund | Kigali :Deadline: 01-06-2025

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About One Acre Fund

Founded in 2006, One Acre Fund equips more than 4 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa’s farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase her income and assets on supported land by more than 40 percent, while permanently improving her climate resilience. This is all made possible by our team of 8,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

Our Rwanda program, founded in 2007, operates under the local brand Tubura. We have more than 3,200 staff located in all four Rwanda provinces and Kigali. Together, we directly serve more than 790,000 farmers. To learn more about our work, look at our Rwanda program blog for more information.


About the Role

We offer hands-on learning opportunities in culture-building initiatives, employee engagement strategies, and wellness programs while contributing to meaningful projects that align with our core values.

As Rwanda Team Engagement intern, You will be a part of People Team/Tubura Department and will report directly to the Culture and Engagement senior Coordinator. This role is based in Rwanda-Kigali.

Responsibilities

  • Help organize team engagement initiatives, and other events, ensuring the smooth execution and participation.
  • Help plan and promote wellness program
  • Help manage recognition programs by tracking nominations, preparing materials, and supporting event logistics

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.


Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • 6+ months of experience in people management fields.
  • Flexibility and adapt to dynamic work needs
  • Employee Engagement Principles

Preferred Start Date

As soon as possible

Job Location

Kigali, Rwanda

Benefits

Health insurance, paid time off

Contract Duration

6 Months

Eligibility

This role is only open to citizens or permanent residents of Rwanda.

Application Deadline

01 June 2025. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.


Application Link 

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Click here to visit the website source










6 Job Positions of Branch Manager at ASA International (Rwanda) Plc | Kigali : Deadline: 11-03-2025

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Position title: Branch Manager

Number: 6 BM

Date: 04th March 2025

Work base: Branch Office located in Western, Eastern and Southern Province

Reporting to: Head of Operations

Expected starting date: Any time

Employment Contract type: Open-ended contract.



About the ASA International (Rwanda) Plc:

ASA International (Rwanda) Plc (subsequently referred to as “ASA Rwanda”) is a for-profit, deposit taking Microfinance Institution licensed by National Bank of Rwanda and incorporated under The Companies Act, No.103495622 in Rwanda in 2014 and started operations in 2016, currently serving small business through Loans and savings in 37 branches across the country. ASA Rwanda is a subsidiary of ASA International listed on London Stock Exchange, one of the world’s largest international Microfinance institutions in the world operating in 13 countries in Africa and Asia.

As a financial company and ASA international (Rwanda) plc is mostly engaged to work for the low income people of the country and as long as there is a possibility of financial irregularities in the activities, the company created a department/position to work to prevent any sorts of misappropriation.

Vision: Reduce poverty by improving the lives of the underprivileged with a key focus on female entrepreneurs.

Mission: We have a strong commitment to financial inclusion and socioeconomic progress.

Objective: Providing Microfinance loans for business purpose to low-income entrepreneurs with an objective of improving financial inclusion and realize socioeconomic progress. Our loans provide an alternative to low income entrepreneurs without access to credit from traditional banks. We provide these loans using the ASA Model.


Function summary

Branch Manager is a professional charged with managing the day-to-day operations of ASA International (Rwanda) Plc’s branch. He/she is responsible for working hard to growing company business by doubling the clients, tripling the profit and multiplying the impact; improving quality of Portfolio by reducing overdue and bad debts, and contribute to the increase of network efficiency. The role requires a dynamic leader with strong stakeholder management skills and a deep understanding of both microfinance operations and technological innovations.

Duties and Responsibilities

Operational Leadership:

  • Directing all operational aspects of the branch including distribution, loan processing, loan approval, customer service, human resources, administration and sales in accordance with the company’s objectives
  • Coordinating and managing branches activities towards achieving operational objectives settled by the company
  • Ensure the availability of office furniture and service equipment for business continuity
  • Responsible to prepare the office sign board and install in proper place, so that inhabitants of the branch area can see properly.
  • Ensuring good implementation and filing of company policies, rules and regulations & circulars sent to the branch
  • Implement the projections, financial objectives and business plans with her/his branch
  • Assess local market conditions and identify current and prospective sales opportunities
  • Manage branch budget and allocate funds appropriately
  • Share knowledge with other branches and head Office on effective practices, competitive intelligence, business opportunities and needs
  • Build a strong network to improve the presence and reputation of the branch and company
  • Stay abreast of competing markets and provide reports on market movement and penetration


Staff Management.

  • Following the achievement of goals and expectations of branch
  • Evaluating staff performance on quarterly basis and encourage them to meet goals
  • Helping employees to improve their performance and reach their goals.
  • Resolve conflict that can occur within the branch in a constructive way
  • Providing disciplinary sanctions to staff under his/her supervision following company Internal Disciplinary policy or circulars in use
  • Facilitating training, coaching, development and motivation for branch personnelAddress customer and employee satisfaction issues promptly
  • Bring out the best of branch’s personnel by providing training, coaching, development and motivation

Compliance and Risk Management

  • Adhere to high ethical standards, and comply with all regulations/applicable laws
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Responsible to visit at least two clients groups per day and total groups within 3/4 months
  • Visiting the houses of the prospective/willing group members for verifying information
  • Responsible to verify loan disbursement process/loan ceiling /loan increment at the time of group visit.
  • Responsible to crosscheck pass book / savings withdrawal /savings return/ security/ Loan processing fee/ any other fees and loan amount through discussing with the clients at the time of group visit.
  • Monitoring /visiting at least 5 members / clients houses/shop each day side-by-side with the group visit.
  • Preventing the risk related to loan disbursement/savings withdrawal/savings return process and approval

Customer Service:

  • Enhance the customer experience by ensuring high-quality service and addressing customer concerns promptly.
  • Develop and implement initiatives to improve customer satisfaction and retention.

Reporting and Analysis:

  • Prepare and present the weekly reports on operational performance within Branch
  • Prepare different reports needed from the branch and submit them on time
  • Reporting to immediate supervisor and evaluating the efficiency of the business at branch and its operations.
  • Utilize data analysis to make informed decisions and drive continuous improvement.
  • Verify whether all committed expenses in the branch are proper
  • Provide a report with recommendations to his supervisors regarding the staff discipline and performance


Quality improvement responsibilities

  • Work hard for growing company business by doubling the clients, tripling the profit and multiplying the impact; improving quality of Portfolio by reducing overdue and bad debts, and contribute to the increase of network efficiency

Education

  • Bachelor’s degree in a relevant field such as business administration, management, economics, finance or marketing.

Requirements – Skills, Knowledge, Abilities – for Branch Manager

  • Being Rwandan by nationality;
  • Proven at least 3 years of Managerial experience in bank or microfinance/SACCO
  • Sufficient knowledge of modern management techniques and best practices
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Ability to meet sales targets and production goals
  • Familiarity with microfinance institutions’ rules and regulations
  • Excellent organizational skills
  • Results driven and customer focused
  • Leadership and human resources management skills
  • Be ready to work or travel anywhere in the country where ASA International (Rwanda) Plc has branches;
  • Willing to work under pressure and ready to complete necessary jobs on time


Salary & Benefits:

  • Market conform salary and employment conditions.
  • In-house Medical Insurance covering him/her and legal dependents as company policy
  • Communication allowances as per company policy
  • Monitoring allowance as per company policy
  • Annual Salary Increment as per company policy depending on company profit
  • Festival Allowance as per company policy

Application process

Cover Letter included the candidate’s expected salary; Detailed CV; copy of Degree; Work certificates from previous employers; any other document that may prove a candidate’s competency to the post; Copy of ID Card.

Applications should be addressed to the Chief Executive Officer of ASA International (RWANDA) Plc located in KIGALI City, GASABO District, Plot No. – 95, NTORA Village, KG 784 St. RUHANGO Cell, Gisozi Sector, Kigali, Rwanda

Online Application to be sent to asarecruitment@asarwanda.rw with subject line mentioning Branch Manager. Submission of Application should be before 11th March 2025 at 5:00 PM. Please note that only candidates with the needed qualifications and relevant experience will be shortlisted. If you do not hear from us in 2 weeks after the deadline, know that you are not meeting our requirements.

ASA International aims to attract and select a diverse workforce, ensuring equal opportunity to everyone, irrespective of race, age, gender, class, ethnicity, disability, location, and religion. Qualified women are particularly encouraged to apply.

Done at Kigali on 04th March 2025

Signed and approved by:

Christian SALIFOU

Chief Executive Officer

ASA International (Rwanda) Plc










2 job positions of Area Manager at ASA International (Rwanda) Plc | Kigali: Deadline: 11-03-2025

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Position title: Area Manager

Number: 2 Area Manager

Date: 03th March 2025

Work base: Branch Office in Karongi District and Musanze District

Reporting to: Head of Operations

Expected starting date: Any time

Employment Contract type: Open-ended contract.

About the ASA International (Rwanda) Plc:

ASA International (Rwanda) Plc (subsequently referred to as “ASA Rwanda”) is a for-profit, deposit taking Microfinance Institution licensed by National Bank of Rwanda and incorporated under The Companies Act, No.103495622 in Rwanda in 2014 and started operations in 2016, currently serving small business through Loans and savings in 37 branches across the country. ASA Rwanda is a subsidiary of ASA International listed on London Stock Exchange, one of the world’s largest international Microfinance institutions in the world operating in 13 countries in Africa and Asia.

As a financial company and ASA international (Rwanda) plc is mostly engaged to work for the low income people of the country and as long as there is a possibility of financial irregularities in the activities, the company created a department/position to work to prevent any sorts of misappropriation.

Vision: Reduce poverty by improving the lives of the underprivileged with a key focus on female entrepreneurs.

Mission: We have a strong commitment to financial inclusion and socioeconomic progress.

Objective: Providing Microfinance loans for business purpose to low-income entrepreneurs with an objective of improving financial inclusion and realize socioeconomic progress. Our loans provide an alternative to low income entrepreneurs without access to credit from traditional banks. We provide these loans using the ASA Model.


Function summary

Area Manager oversee multiple locations of a business, ensuring they operate smoothly and achieve their goals within ASA International (Rwanda) Plc. He/she is responsible for working hard to growing company business by doubling the clients, tripling the profit and multiplying the impact; improving quality of Portfolio by reducing overdue and bad debts, and contribute to the increase of network efficiency. The role requires a dynamic leader with strong stakeholder management skills and a deep understanding of both microfinance operations and technological innovations.

Duties and Responsibilities

Operational Leadership:

  • Directing and supervising the operations of multiple branches within their assigned area
  • Coordinating and managing area activities towards achieving operational objectives settled by the company
  • Provide the Trainings, and evaluate the staff performance within the branches under his/her control
  • Ensuring compliance with company policies, safety regulations, and regulatory requirements, rules and regulations & circulars sent to the branches under his control
  • Creating and implementing plans to increase market share and profitability
  • Regularly communicating with upper management on sales, employee performance and customer satisfaction
  • Responsible to monitor and supervise 4 to 5 branches in his/her area
  • Give priority to verify new groups and new members in the branches
  • Implement the projections, financial objectives and business plans with her/his area
  • Working to develop the client portfolio
  • Developing and strengthening commercial partnerships
  • Share knowledge with other branches and head Office on effective practices, competitive intelligence, business opportunities and needs
  • Build a strong network to improve the presence and reputation of the branches and company
  • Analyzing the market and studying the assigned sales area and current and potential clientele


Staff Management.

  • Following the achievement of goals and expectations of branches within his/her area
  • Evaluating staff performance on monthly basis and encourage them to meet goals
  • Helping employees to improve their performance and reach their goals.
  • Resolve conflict that can occur within the branches in a constructive way
  • Providing disciplinary sanctions to staff under his/her supervision following company Internal Disciplinary policy or circulars in use
  • Facilitating training, coaching, development and motivation for branches personnel
  • Address customer and employee satisfaction issues promptly
  • Bring out the best of branches’ personnel from his/her area by providing training, coaching, development and motivation


Compliance and Risk Management

  • Adhere to high ethical standards, and comply with all regulations/applicable laws
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Maintaining high customer satisfaction ratings, addressing customer complaints and resolving any issues
  • Overseeing inventory management and implementing loss prevention strategies
  • Check and verify client’s passbook during group visit within the branches of his/her area
  • During branch visit, ensure all loan forms are checked and verified by the Branch Managers before disbursement
  • Check and verify loan client during group visit to prevent ghost loan
  • Check and confirm saving withdrawal done by client and ensure the authenticity of client signature.
  • Check and verify 100% small business clients before admission/giving loan and giving approval as per company policy
  • Preventing the risk related to loan disbursement/savings withdrawal/savings return process and approval


Customer Service:

  • Maintaining high customer satisfaction ratings by ensuring high-quality service and addressing customer complaints and resolving any issues promptly.
  • Develop and implement initiatives to improve customer satisfaction and retention.

Reporting and Analysis:

  • Preparing and presenting performance reports and analytics to senior management
  • Consolidate different reports needed from the branch and submit them on time
  • Reporting to immediate supervisor and evaluating the efficiency of the business within branches of her/his area and its operations.
  • Utilize data analysis to make informed decisions and drive continuous improvement.
  • Verify whether all committed expenses in the branches of his/her area are proper
  • Provide a report with recommendations to his supervisor regarding the staff discipline and performance

Quality improvement responsibilities

  • Work hard for growing company business by doubling the clients, tripling the profit and multiplying the impact; improving quality of Portfolio by reducing overdue and bad debts, and contribute to the increase of network efficiency

Education

  • Bachelor’s degree in a relevant field such as business administration, Banking, Management, Accounting, Business, Economics.

Requirements – Skills, Knowledge, Abilities – for Area Manager

  • Being Rwandan by nationality;
  • Proven experience of at least 3 years as area manager or similar managerial role in bank or microfinance/SACCO
  • Sound understanding of optimization of store operations and standards for success
  • Knowledge of performance evaluation metrics and principles
  • Exceptional communication and interpersonal abilities
  • Excellent organizational, leadership and human resources management abilities
  • Familiarity with microfinance institutions’ rules and regulations
  • Strong business judgement with a strategic orientation
  • Excellent problem-solving abilities
  • Be ready to work or travel anywhere in the country where ASA International (Rwanda) Plc has branches;
  • Willing to work under pressure and ready to complete necessary jobs on time

Salary & Benefits:

  • Market conform salary and employment conditions.
  • In-house Medical Insurance covering him/her and legal dependents as company policy
  • Communication allowances as per company policy
  • Monitoring allowance as per company policy
  • Annual Salary Increment as per company policy depending on company profit
  • Festival Allowance as per company policy


Application process

Cover Letter included the candidate’s expected salary; Detailed CV; copy of Degree; Work certificates from previous employers; any other document that may prove a candidate’s competency to the post; Copy of ID Card.

Applications should be addressed to the Chief Executive Officer of ASA International (RWANDA) Plc located in KIGALI City, GASABO District, Plot No. – 95, NTORA Village, KG 784 St. RUHANGO Cell, Gisozi Sector, Kigali, Rwanda

Online Application to be sent to asarecruitment@asarwanda.rw with subject line mentioning Area Manager. Submission of Application should be before 11th March 2025 at 5:00 PM. Please note that only candidates with the needed qualifications and relevant experience will be shortlisted. If you do not hear from us in 2 weeks after the deadline, know that you are not meeting our requirements.

ASA International aims to attract and select a diverse workforce, ensuring equal opportunity to everyone, irrespective of race, age, gender, class, ethnicity, disability, location, and religion. Qualified women are particularly encouraged to apply.

Done at Kigali on 04th March 2025

Signed and approved by:

Christian SALIFOU

Chief Executive Officer

ASA International (Rwanda) Plc










Analyst, Operational Risk and Compliance at CCI Rwanda Ltd | Kigali : Deadline: 12-03-2025

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Job Advertisement – Analyst, Operational Risk and Compliance

Job Summary:

Join our team as Analyst, Operational Risk and Compliance, The Analyst, Operational Risk and Compliance role is part of an integrated group wide organization dedicated to the identification, coordination, treatment management of risks and compliance weaknesses within the business line (1st Line of Defence) through the efficient and effective application of risk, compliance and business resilience expertise. This role performs the following activities to prevent significant reputational, financial or other loss to CCI and its clients and is required to support the Manager, Operational Risk and Compliance.


Responsibilities:

KRA / Main Outputs and Responsibilities

Detailed Description

Client

  • Ensure the right quality of monitoring in relation to advisory, guidance and assurance services are delivered to the business line for the sustainable embedment of Risk, Compliance and Business Resilience Management capabilities
  • Monitoring the regulatory and contractual requirements applicable to the relevant business area.
  • Assisting to identify, analyse and prioritise regulatory requirements for the applicable areas of business
  • Monitoring and reporting of control measures that will ensure compliance with regulatory requirements and contractual requirements
  • Support with the implementation of compliance procedures for the applicable areas of business
  • Monitor execution of compliance procedures and controls
  • Assisting with ad hoc critical / significant risk investigations/projects
  • Support with aligned and Standardised Programme of Work (PoW) established for BAU
  • Monitoring and Reviewing of risk incidents, breaches and findings to report to the Manager, Operational Risk and Compliance
  • Monitoring and Reviewing all frameworks, Engagement Model, Management Systems, Policies, Standards, Processes and Procedures are established, imbedded and maintained
  • To support the Manager, Operational Risk and Compliance with initiation, facilitation, and promotion activities to create risk awareness within the organisation, including awareness of risk related issues that have a potential impact to the environment in alignment with group wide awareness activities

People

  • Embrace and embed the culture of CCI by living the spirt of, actively displaying and drive the organisational values and expected behaviours in everything we do.
  • Develop and maintain strong relationships with functions such as Business, Internal Audit, Risk, Compliance, Business Resilience, Information Technology and Facilities to become a trusted partner
  • Support the Manager, Compliance in achieving contractual and regulatory obligations within the Operational areas, by:
  • Driving awareness and knowledge growth
  • Coaching, stimulates and motivates

Risk and Process

  •  Support the Manager, Operational Risk and Compliance with the execution of a fit-for-purpose approach to Risk Management best practices in the relevant Business lines and driving ongoing operational Risk management responsibility once programs and projects transition to Business as Usual (BAU)
  •  Perform and coordinate assessments using the established risk management framework to support the Operational Risk and Compliance Lead
  •  Proactively complete reviews to monitor the adequacy of control(s) required and validating the effectiveness of controls implemented
  •  Tracks risk control efforts and escalation to the Operational Risk and Compliance Lead where inadequate mitigation is evident
  •  Develop business personnel knowledge to ensure better information protection and management across with the assistance of risk and compliance leads through awareness, training and workshops
  •  Support the Manager, Operational Risk and Compliance with the execution of a fit-for-purpose approach to Compliance Management best practices in the relevant Business lines and driving ongoing compliance once programs and projects transition to Business as Usual (BAU)
  •  Reviewing and Monitoring the regulatory and contractual requirements applicable to the business line
  •  Monitoring and tracking of compliance performance indicators for staff members within the business line
  •  Measuring compliance performance indicators to highlight areas of weakness, training needs or requirements for other corrective actions
  •  Support Manager, Operational Risk and Compliance during audits (e.g. external, client, regulator) or internal Reviews
  •  Support the execution of independent root-cause analysis on material incidents identified and review recommended improvement actions for sustainability and fit-for-purpose, to prevent risk events from re-occurring in future
  • Support Business Resilience capability for the relevant business line, supported by the necessary authoritative governance documentation to support the organisation strategy and risk appetite once programs and projects transition to Business as Usual (BAU)
  • Ensure the documented Business Continuity Plan (BCP) is complete and comprehensive (e.g. services, structure, contact information) and adequately supports the business line
  • Monitor and review periodic tests as per the Programme of Work (PoW) and reporting to Management (e.g. SOM, OM) on the effectiveness of continuity health of the business line, and on findings to the Manager, Operational Risk and Compliance and Business Resilience capability

Financial Management

  • Identify improvement opportunities that will increase revenue and or reduce operating costs
  • Be cost conscious at all times whilst keeping CCI’s best interests at heart

Level of Authority

  • Actively review enterprise wide authoritative documents (i.e. frameworks, governance policies, polices and supporting standards) applicable to the relevant line of business to ensure these are being adhered to at all time
  • Provide support to the Manager, Operational Risk and Compliance
  • Implementation of tactical (3months – 6months) priorities within the team and actively contribute to strategic enterprise-wide initiatives (>6months)




ExperienceKnowledgeandQualifications

The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the experience, knowledge and/or abilities required:

  • Bachelor Degree of Business Management
  • Professional qualifications in the field of risk, compliance and/or business resilience management will be an advantage;
  • Minimum of 6 months of relevant experience in business industry, including financial and payment services industry, with a preferred focus on the development or implementation of risk management programs
  • Meeting the competence and experience requirements to be registered as a Compliance Officer with the Financial Sector Conduct Authority would be highly advantageous
  • Compliance experience within a call centre environment advantageous
  • Excellent verbal, written, and interpersonal communication skills
  • Analytical skills with high attention to detail and accuracy
  • Understanding of business operating models and structures and processes supporting them
  • Proficient in Microsoft Office suite, e.g. Excel, PowerPoints, Word, Outlook
  • Ability to manage time and workload, and to demonstrate flexibility
  • Ability to work with minimal supervision, exercise good judgement, solve problems, think critically, multi-task, and prioritise work in a changeable environment.
  • A team player able to work effectively in a team fostered, multi-tasking environment
  • Proficient in Microsoft Office suite, e.g. Excel, PowerPoints, Word, Outlook


HOW TO APPLY

All applications must be sent via email to recruitment-rw@ccirwanda.com and must be received not later than Wenesday, 12th March 2025 and must contain CV, Application letter, and Degrees.

Only Shortlisted candidates will be conducted for further assessment.

Click here to visit the website source










Imyanya y`akazi k`ubukanishi mu igaraje rya Polisi: Deadline:11/03/2025

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Ibicishije kurubuga rwa X, Polisi y’u Rwanda yamenyesheje ababyifuza Bose ko irimo gutanga akazi kumyanya 2 y’ubukanishi .

Soma itangazo ryose rikurikira:

Image

Kanda hano urebe iri tangazo kurukuta rwa X rwa Polisi.










Applications Administrator at One Acre Fund | Kigali : Deadline: 01-06-2025

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About One Acre Fund

Founded in 2006, One Acre Fund equips more than 4 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa’s farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agriultural services. On average, this model enables any farmer to increase her income and assets on supported land by more than 40 percent, while permanently improving her climate resilience. This is all made possible by our team of 8,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

You will ensure that applications are inventoried and tracked for cost-efficiency & security risk mitigations. We ask that you have technical expertise, cross-country collaboration. You will be a part of Infrastructure team within ITO and will report directly to the Applications Manager. This role is based in any OAF country of operation and is hybrid.


Responsibilities

Software Asset Management

  • Update the inventory of all OAF applications in the Software Asset Management Repository.
  • Ensure that the application repository remains up-to-date by conducting regular audits and data cleanups.
  • Assist in tracking software licenses and usage, supporting the identification of underutilized or redundant software.

Change Management

  • Act as a point of contact for change management initiatives within the ITO teams.
  • Ensure alignment with organizational standards for Change Management and support the smooth implementation of new processes, software, and infrastructure changes.


Vulnerability Management

  • Track and coordinate the closure of ITO application-related vulnerabilities, working closely with the Systems, Network, Endpoints, CITO & Information Security teams.
  • Regularly monitor vulnerability scanning reports and help prioritize critical

Identity and Access Management (IAM)

  • Support Identity and Access Management initiatives;
  • Support user onboarding and offboarding tasks related to application access and license usage for non-service desk-managed applications
  • Improve application security by helping implement 2FA & SSO integrations.
  • Aid in access reviews for critical and high-priority applications.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.


Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • 3 years of experience in an IT related field.
  • Knowledge in:
    • IT asset management with basis in Software Lifecycle management
    • IT change management practices
    • Well-versed in Vulnerabilities and Patch management
    • Basic familiarity with organizational Technology Policy and Baselines
    • Conversant with IT Service Management tools such as Jira
  • Skills:
    • Certifications: ITILv4 Foundations, SC-300/900
    • Data Analysis using Google Sheets, or other statistical software
    • Great Stakeholder management skills
    • Problem identification and solving skills
    • Good project management skills


Preferred Start Date

As soon as possible

Job Location

Nairobi, Kakamega – Kenya or Kigali, Rwanda

Benefits

Health insurance, paid time off

Eligibility

This role is only open to citizens or permanent residents of Kenya and Rwanda.

Application Link

https://grnh.se/e06266451us

Application Deadline

01 June 2025. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

 

Click here to visit the website source










Warehouse and Customer Service Assistant at Career Options Africa Group ( Rwanda) | Kigali: Deadline: 25-03-2025

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WAREHOUSE AND CUSTOMER SERVICE ASSISTANT ADVERT – RWANDA

BACKGROUND INFORMATION.

Career Options Africa Group is a HR Consultancy firm specialized in Recruitment, HR outsourcing and Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda, Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South Sudan.

Our Client.

Our client, one of the leading cleaning companies in Africa with commitment to excellence and cutting-edge solutions is seeking to fill the post of a Warehouse and Customer Service Assistant with a suitably qualified candidate.


THE JOB

As a Warehouse and Customer Service Assistant, you will be responsible for Order processing, invoicing, dispatch and management of stocks in Rwanda warehouse

MAIN TASKS AND RESPONSIBILITIES.

  • Order Processing, invoicing and management of Rwanda delivery schedule.
  • Posting of stocks transfers to Rwanda ABPs in SAP.
  • Quarterly stock takes and reconciliation.
  • Debt calls, receipt and banking of cheques.
  • Receiving and issuing of Finished goods.
  • Management of Rwanda warehouse by segregation of products and proper housekeeping


QUALIFICATIONS

The job holder should have the following qualifications.

  • Bachelors Degree in either procurement, warehouse management, Customer Service or Supply Chain Management
  • At least 3 years of working experience within the same role
  • Knowledge in SAP will be an added advantage

THE RIGHT PERSON FOR THE JOB

The ideal candidate should possess the following skills and competencies.

  • Proficient in MS Office Applications
  • Excellent analytical and problem-solving skills.
  • Effective communication and collaboration skills.
  • Eagerness to learn and contribute to a dynamic industrial environment.

WHAT WE ARE OFFERING THE RIGHT PERSON

We are offering the successful candidate a monthly gross salary of RWF 208,000.

HOW TO APPLY

Visit www.careeroptionsafricagroup.com and www.hreastafrica.com for more details on this position.

Send CV only to recruitment_rw@careeroptionsafricagroup.com by 25th March 2025 subject heading, as WAREHOUSE AND CUSTOMER SERVICE ASSISTANT- RWANDA. However, applications will be reviewed as they are received, and qualified candidates called for an interview as soon as their CVs are received. Kindly indicate current, last or expected salary in the CV.

Candidates who do not hear from us by this date should consider their applications unsuccessful.










Driver Job position at SNV Rwanda | Kigali: Deadline: 16-03-2025

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Driver

  • Kigali, Rwanda
  • Full-time
  • Contract type: National Contract
Company DescriptionSNV is a global development partner, deeply rooted in the countries where we operate. We are driven by a vision of a better world: A world where across every society all people live with dignity and have equitable opportunities to thrive sustainably. To make this vision a reality, we need transformations in vital agri-food, energy, and water systems. SNV contributes by strengthening capacities and catalyzing partnerships in these sectors. We help strengthen institutions and effective governance, reduce gender inequalities and barriers to social inclusion, and enable adaptation and mitigation to the climate and biodiversity crises.Building on 60 years of experience we support our partners with our technical and process expertise and methodological rigour. We do this in more than 20 countries in Africa and Asia with a team of approximately 1,600 colleagues. By being adaptable and tailoring our approaches to these different contexts, we can contribute to impact at scale, resulting in more equitable lives for all.SNV Rwanda is recruiting is recruiting for ta Driver based at the Kigali office.


Job DescriptionThe driver is responsible for carrying out driving assignments alongside other logistical duties. This includes transporting staff, visitors, or handling errands to designated destinations as requested, while ensuring adherence to safety and traffic regulations to guarantee safe and timely arrivals. The driver also coordinates and oversees the regular maintenance of vehicles, ensuring they are clean and well-maintained. The driver ensures that vehicle insurance, yellow cards, and inspection reports are up to date.

  • Ensure punctual and safe transportation of staff, visitors, and partners within the country, following Standard Operating Procedures, while also handling the delivery and collection of mail, documents, and other items.
  • Ensure the vehicles are equipped with all necessary tools and documents before leaving for any duties.
  • Ensures the assigned vehicle is well-maintained through routine minor repairs, organizing major repairs when necessary, and regularly checking oil, tires, brakes, and water levels. The vehicle is always kept clean and in good working condition.
  • Provides assistance to office staff with various administrative tasks, including event coordination, logistical arrangements, filing, and supporting meetings and workshops by managing attendance lists, taking photos, and other necessary arrangements.
  • Manages vehicle maintenance and service schedules, ensuring that insurance, yellow cards, and technical inspection certificates are up to date. Conducts regular checks on the vehicle’s condition, identifies any technical issues, and arranges for repairs in consultation with the supervisor.
  • Records all trips in the logbook and submits monthly reports on mileage and fuel consumption. Tracks driving activities and fuel usage.
  • Observe the road and Country traffic laws and regulations.
  • Ensure punctuality and safe transportation of staff, visitors, and partners, within the Country, per the Standard Operating Procedures.


Qualifications

  • High school diploma or equivalent
  • Minimum 5 years of demonstrated experience in skilled driving, preferably within the INGO sector.
  • Must have a valid Rwandan driving license, Category B.
  • Skill in minor vehicle repairs
  • Basic English language and basic typing skills
  • Good sense of duty and willingness to undertake additional task where need be.
  • Excellent time management and planning capacity

Core competencies

  • Professionalism and integrity
  • Attention to detail and safety consciousness
  • Strong interpersonal and communication skills
  • Ability to work under pressure and adapt to changing schedules

Additional Information

Contract Type: Full time (40 hours per week)
Contract Duration: 1 year
Expected Start Date: 1 April 2025
Information Duty Station: KigaliApplication LinkHow to apply:If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and letter of motivation by 16 March 2025 using the Smart Recruiters platform.


Working at SNV   

We offer a stimulating work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our team members benefit from, and contribute to, an internal global network of experts. For more information, please visit our website: www.snv.org/careers.

At SNV, inclusivity is at the heart of our ethos. SNV strives to be an inclusive employer, thriving on the diversity of its people and does not discriminate on the basis of disability status, religion, ethnic origin, gender and sexual orientation, etc.

Shortlisting

Shortlisting and interviews will be done on a rolling basis until the position is filled. Therefore, qualified and interested candidates are highly recommended to submit their applications as soon as they can. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within one month from the submission date of your application, consider your application unsuccessful.
Reference & vetting check
We will require that you provide us with the full details of three people who are willing to act as a reference. We will not contact these referees without your explicit permission.

SNV carries out rigorous background and reference checks concerning possible safeguarding incidents for all candidates applying for International determined positions. As SNV participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation, sexual abuse, or sexual harassment), the “Statement of Conduct“. This Statement of Conduct adopts the definitions used in the Scheme.

Click here to visit the website source










Data Technicians at The Dian Fossey Gorilla Fund International | Kigali : Deadline: 14-03-2025

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Employment Opportunity – Data Technicians

The Dian Fossey Gorilla Fund is the world’s largest and longest-running organization dedicated to gorilla conservation. As a global non-governmental organization, we partner with the Rwandan government, scientists worldwide, communities, and other conservation thought leaders to create innovative, sustainable programs and solutions that enable gorillas and people to thrive together.

The heart of our operations is in Musanze, Rwanda at The Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund, from which we oversee daily protection and research of the gorillas and their habitat, teach and train future conservation leaders, and lead economically viable programs for the surrounding communities. Our team of over 180 employees works together to create a lasting impact, underscored by our core values of integrity, equity, courage, collaboration, and passion.


Position Overview

Title: Data Technician

Reporting to: Field data coordinator

Location: The Ellen DeGeneres Campus in Musanze, Rwanda

Primary position responsibilities are:

  • Assist Head Tracker to coordinate all activities of the group and represent him in the monthly meeting;
  • Organize daily activities of the team;
  • Collect data on the behavior of gorillas in their group;
  • Identify and monitor gorillas in their group and other special events;
  • Report daily activities to the Field Data Coordinator;
  • Record GPS and Cyber tracker data;
  • Use radio calls for communication with other gorilla teams and field activities supervisors.


Requirements for the position:

  • Advanced Diploma in Wildlife Conservation or a Diploma in Wildlife Management or other conservation-related field.
  • Demonstrated interest in conservation biology and animal behavior.
  • Good physical fitness for intensive fieldwork.
  • Demonstrated teamwork spirit and ability to work with minimal supervision.
  • Good computer skills, including use of MS Word, Excel, and PowerPoint.
  • Strong organizational skills and attention to detail.
  • Ability to work in challenging field conditions, including remote locations.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
  • Being a Rwanda national, fluent in Kinyarwanda and English. Knowledge of French is a plus.

Successful candidates will benefit from many career-oriented advantages such as:

  • Access to DFGF’s internal science capacity building program.
  • Access to international research outputs.
  • Interactions and exchange of experience with our team of national and international researchers and collaborators with various expertise.
  • Possibility of assistance for further studies after at least 2 years of service.

This is a full-time position based at the Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund and in the Volcanoes National Park. The contract term is open-ended with the initial contract of 12 months.


How to Apply

Interested candidates looking for this exciting opportunity to make a meaningful impact on the Fossey Fund’s mission are requested to submit their resume (no longer than 2 pages), a CV outlining work experience and achievements, and relevant documents proving your highest education level via the apply button.

The Fossey Fund is an equal-opportunity employer, and therefore all are encouraged to apply.

Only successful applicants will be contacted for interviews.

We also encourage you to visit our website: www.gorillafund.org for more information about our work.

Application Deadline: March 14, 2025.

Felix Ndagijimana

Country Director,

Dian Fossey Gorilla Fund-Rwanda

Click here to visit the website source









Imyanya y’akazi igera kuri 200 (Ibyiciro bitandukanye by`amashuli n`Ubushofeli) itararangiza igihe mubigo bitandukanye: Yegeranijwe kuwa 04/03/2025

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Kanda kumwanya wifuza kudepozaho urebe amakuru yawo yose

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Assistant Food & Beverage Manager at Mantis Akagera Game Lodge:Deadline: 05-03-2025

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JOB POSITION: ASSISTANT FOOD & BEVERAGE MANAGER

Department: FOOD & BEVERAGE

Reports to: Food & Beverage Manager

job purpose

Assist the Food & Beverage Manager in managing the day-to-day food and beverage operations of the hotel in a professional manner.  Is responsible for coordinating all phases of Conferences held in the hotel. Always ensuring that Guests receive fast, friendly, and efficient Food and Beverage and Conference services, and maintains an upbeat atmosphere, that appeals to a diverse clientele.


Position Description

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

Understanding the companies Policies, Procedures, Operational and Financial Principles and the components involved in the day to day operations of the Food & Beverage Departments.

  • Timely analysis of Food & Beverage Prices in relation to competition.
  • Establishing targets, key performance indicators, schedules, policies and procedures.
  • Identify customers’ needs and respond proactively to all of their concerns.
  • To co-ordinate with all Conference group planners, their specific group requirements with the services & facilities offered. This includes proposals, contracts, estimated and actual function statements, the chief is to be included in food related discussions.
  • Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
  • Share accountability for Food and Beverage control and the related results.
  • Contribute to producing and driving an annual business plan for the F&B department incorporating a yearly marketing plan and an associated budget.
  • Assists to compiling an annual financial budget for the F&B department with the input of the General Manager.
  • Together with the F&B Manager organize and supervise the shifts of the department, ensuring that staffing levels are correct and to agreed standards.
  • Be completely familiar with all menu’s, beverage lists and service offerings to provide promptv


Main outputs And Responsibilities for this position 

  • and efficient service of all meals, functions and beverages to the required operating standards.
  • Assist with waiter service to Guests, advising Guests on menu and wine choices.
  • Notify the F&B Manager and General Manager of any complaints that were received and how they were solved.
  • Ensure all front and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene.
  • Conduct stock takes of the department as per company policies and procedures.  Assist with the preparation of reports timeously.
  • Assist with maintaining inventories and par stocks for all areas and assist with placing orders based on business needs and budgetary concerns.
  • Ensure that consumable and non-consumable goods are taken care of and correctly stored.
  • Ensure that the POS systems operates effectively and accurately, are programmed correctly and all billing in the department accurate and precise.  Report and action any discrepancies immediately.
  • Responsible for shift cash ups and that all monies, paperwork and POS reports are formulated and submitted to the finance department as per company policy.
  • Suggest any improvements that could be made to improve existing systems and procedures.
  • Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards and Accor Policies & Procedures Manual.
  • Complete all duties and ensure a concise hand over.
  • Respond to any reasonable tasks as assigned by superiors.
  • Guest needs and requests are anticipated and acted upon immediately in an efficient manner.
  • Lead by example when attending to guest requests.  Show efficiency in constantly striving to provide Total Customer Satisfaction
  • Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.
  • Ensures that the working area and station are stocked with “mise-en-place” and kept clean and tidy at all times.
  • Is familiar with all equipment relating to the Conferencing functions (e.g. Projector, Wifi, Web camera, microphone).
  • Assists in keeping records and maintaining filing systems within the Food and Beverage Department.
  • Ensures that the restaurants & Bars is ready for guests by checking overall condition of guest areas regularly.
  • Confers with team members regarding last minute arrangements to co-ordinate with kitchen production.
  • Processes cash, credit card or MOMO payments and returns change to customers if necessary.
  • Answers questions about menu items, ingredients, and pricing.
  • Fully familiarized with all the Hotel & Company Policies & Procedures, as well as all the Accor programmes offered such as Loyalty programmes, audit and service measurement programmes.


GUEST SATISFACTION

Ensures that all guests are welcome in a professional, efficient and courteous manner.

  • Liaises with all guests, ascertaining their requirements and co-coordinating these needs to the standards laid down by the companies Policies & Procedures.
  • Greets guests in a warm and friendly manner.
  • Answers calls in a professional manner and within 3 rings.
  • Follow-ups are done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
  • To have thorough knowledge of all facilities and services offered by the lodge.

RESPONSIBLE BUSINESS

  • Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
  • Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
  • Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage.
  • Work closely with the hotel in participating where possible in community-based projects.
  • Maintain awareness of new initiatives and the continuously growing social economic Program of the hotel.&nbsp
  • Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste
  • Actively participate in the Food & Beverage waste program of the Hotel.


HEALTH AND SAFETY

  • Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
  • Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
  • Ensure a strong Health & Safety culture, directing and overseeing workplace safety programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
  • Ensures that all potential and real hazards are reported and reduced immediately.
  • Fully understands the hotel’s fire and emergency Policies & Procedures.
  • Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
  • Stimulates and encourages a general awareness of health and safety.
  • Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
  • Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
  • Act as employee representative on the Health & Safety committee.
  • Ensure all front and back of house areas operate effectively and efficiently and maintain the highest level of cleanliness, safety and hygiene


HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

  • Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
  • Be familiar with the company’s Disciplinary codes.
  • Contributes to identifying and implementing employees training schemes to ensure that standard company operating standards and procedures and employment equity targets are met
  • Completes specified employee appraisals at regular intervals.
  • Share responsibility for performance management of departmental staff.
  • Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
  • Attends training as and when required.
  • Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities.
  • Attends all relevant departmental meeting or other relevant scheduled meeting.

Other Special Requirements

  • To perform other reasonable duties as directed by your immediate Manager.
  • To be available to work overtime at the request of Management.


Qualifications, Skills/Experience & Personal Attributes

  • Bachelor Degree in Hospitality/Diploma in Hospitality
  • Minimum 3 years’ experience in Food & Beverage experience
  • At least over two years in supervisory experience
  • Excellent customer service skills and the ability to communicate well with guest
  • Ability to lead the team and to step in in the absence of Food and Beverage Manager
  • Ability to provide guests with up-to date information and directions
  • Ability to resolve team conflicts

WORKING CONDITIONS 

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with Academic papers and certificates not later than 05th March 2025 via the e-mail: Aline.Iraguha@mantiscollection.com , C.C: dnsengiyera@gmail.com

The management

 

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Senior Accountant at Mantis Akagera Game Lodge by 05-03-2025

0

Division: Finance

Department: Finance

Position: Senior Accountant

Reports to: Finance Manager

PRIMARY OBJECTIVE OF POSITION

  • The Senior Accountant takes charge to ensure the day-to-day activities in regards to Accounting are done.
  • Maintains all necessary income reports and journals by accurately auditing the daily revenues of the hotel, in accordance with hotel accounting and financial controls, and within the policies and procedures as outlined in, hotel and corporate policies and guidelines, and the hotel’s business plan.
  • Facilitates payment of all money due by promptly preparing invoices and processing incoming checks, in accordance with hotel accounting and financial controls and within the policies and procedures as outlined in hotel and corporate policies and guidelines, and the hotel’s business plan.


TASKS, DUTIES AND RESPONSIBILITIES

AUDIT THE HOTEL’S DAILY REVENUES

  • Performs an audit of the daily night audit insuring its accuracy and completeness
  • Distributes work to the appropriate accounting staff
  • Spreads all miscellaneous waiting accounts and processes in the computer
  • Prepares all necessary daily reports including the daily sales report
  • Prepares weekly sales report for the Finance Manager in a timely manner
  • Maintains filing systems for the daily information; registration cards, credit cards, restaurant charges, promotional tickets and coupons, zero/cash folios, etc.
  • Controls the restaurant guest checks
  • Issues outlet guest checks upon request
  • Issues and tracks all banquet tickets
  • Maintains an adequate inventory of all guest checks
  • Prepares all necessary period end closing reports
  • Completes period end journals
  • Reconciles miscellaneous revenues
  • Reconciling and capturing of staff gratuities
  • Completes forecast accuracy report of rooms, guests, and food and beverage outlets
  • Checking validity of guest refund requests
  • Assists the Cost Controller in the month end storeroom physical inventory
  • Assist in operating equipment and fixed assets stock takes when required
  • Internal audit function on procurement and inventory control processes
  • Checking and signing off inventory requisitions from all departments daily
  • Prepares reports as requested to develop a more informative database for improved management decision making and critical evaluation of work activities
  • Supports Finance Manager with journals and financial statement compilation process
  • Prepares all appropriate period closing reports and entries for revenues


RECEIVE ALL MONEY PROMPTLY, PREPARE/CAPTURE SALES INVOICES AND PROCESS INCOMING CHECKS

  • Ensures transfers from guest ledger to city ledger are accurate and done in a timely fashion
  • Performs timely mailing of statements to guests with recent activity in the hotel attaching pertinent back-up
  • Attaches copies of folios, food and beverage guest checks, and miscellaneous vouchers if necessary
  • Matching payments received in all bank accounts to reservations & sales invoices on daily basis
  • Posts payments received to ageing and reconciles these payments to open invoices
  • Balances accounts receivable system to the general ledger on a routine basis
  • Balances and adjusts all house accounts weekly
  • Researches declined bank cards and other credit card charge backs for justification and validity
  • Makes all necessary adjustments or credits
  • Reconciling sales on accounting system to EBM BackOffice
  • Responsibility of the credit side of bank statements to ensure that it is captured correctly accounting software (debit side of all cashbooks)
  • Resolving unallocated/unidentified deposits received with banks in order to match/reconcile to correct customers
  • Liaising with banks to resolve technical and service matters
  • Accurate weekly Accounts Receivables Age Analysis report (debit balances and credit balances) to Finance Manager by 12:00 on Saturdays
  • Assists in the preparation of month end reconciliation and in the final monthly closing of the accounts receivable system
  • Prepares reports as requested to develop a more informative database for improved management decision making and critical evaluation of work activities
  • Prepares all appropriate period closing reports and entries for accurate accounts receivable reporting
  • Identifying and fixing customer accounts and general ledger accounts with incorrect balances
  • Recovering of outstanding balances from customers (debtors)
  • Manage the flow and accuracy of reporting processes between Front Office and Finance


LAWS, REGULATIONS AND POLICIES

  • Follows all applicable laws relating to general accounting practices and tax regulations
  • Complies fully with the set financial reporting deadlines and guidelines, as outlined by the Finance Manager
  • Assists Finance Manager in preparation for external audit

MISCELLANEOUS

  • Socially Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Social Business hotel and departmental activities
  • Ensures that self is familiar with in-house facilities to assist guests and promote sales
  • Informs and updates the Finance Manager on problems and unusual matters
  • Assists Finance Manager in implementation of standard operating procedures
  • Attends meetings and training required by the Finance Manager
  • Assists colleagues when needed
  • Ensures guest satisfaction by performing duties such as attending to their requests and inquiries courteously and promptly
  • Accepts flexible working schedule when necessary for the hotel’s uninterrupted service
  • Stays abreast of current and new industry technology relating to function
  • Performs required duties and responsibilities in a timely and efficient manner to achieve the overall objective of the position
  • Maintains a favorable working relationship with employees and colleagues to promote a cooperative and harmonious working climate
  • Projects a favorable image of Mantis Akagera Game Lodge to the public

REQUIREMENTS

  • At least 2 years’ experience as Senior accountant or Chef Accountant
  • Excellent communication, interpersonal and leadership skills
  • Good organizational and time management skills
  • Bachelor`s degree in accounting, Finance or similar field
  • CPA – Intermediate level is an added value
  • All application should be in English
  • 3 professional references


WORKING CONDITIONS

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with Academic papers and certificates not later than 05th March 2025 via the e-mail: Aline.Iraguha@mantiscollection.com , C.C: dnsengiyera@gmail.com

The management

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Porter at Mantis Akagera Game Lodge | Kigali:Deadline: 05-03-2025

0

JOB POSITION: PORTER

Department: ROOMS DIVISION | FRONT OFFICE

Reports to: Front Office Manager

job purpose

  • To meet, greet and offer assistance to all guests arriving at the hotel.
  • To work as a team member in order to provide excellent guest service with attention to detail.

Position Description

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

  • All guests are welcomed in a professional, efficient and courteous manner.
  • Provides an unforgettable first and last impression of the Hotel.
  • To assist guests with luggage and belongings during check-in and check-out.
  • To room guests and explain the features and facilities of the guest room and the hotel.


Maintain complete knowledge at all times of:

  • All hotel features, services and hours of operation.
  • All room types, numbers, layout, décor, appointments and location.
  • Daily house count and expected arrivals/departures, including VIP guests.
  • Scheduled daily group activities.
  • Know, understand and comply with all departmental policies and procedures.
  • Responsible for general cleaning duties in the Reception area and that the entrance area and immediate surroundings remains cleaned and well organized at all times
  • Responsible for guest luggage to reach the rooms as quickly as possible and in a safe and responsible manner.
  • Guest’s requests, queries and needs, receive immediate attention in an efficient and effective manner.
  • Follow-up is done to ensure the guest’s request, query or needs has been actioned and guest is satisfied.
  • Hand over guest complaints to the shift supervisor and Front Office Management.
  • Knowledge of surrounding areas in terms of tourist destinations and activities.


RESPONSIBLE BUSINESS

  • Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities.
  • Promotes the Responsible Business programme to guests at all times using the Accor “Planet 21” principles.
  • Is actively involved in finding ways of reducing waste, plastic and minimizing energy usage

HEALTH AND SAFETY

  • Be familiar with the companies Health & Safety Policies & Procedure and any other related laws.
  • Adheres to all Health & Safety regulations, Policies & Procedures and ensure that all staff adheres to these regulation, policies & procedures.
  • Ensure a strong Health & Safety culture, directing and overseeing workplace safety

Main outputs And Responsibilities for this position 

  • programs to regulation compliance, employee awareness and an accident-free workplace guided by the Rwandan Labor Law and the companies Policies & Procedures.
  • Ensures that all potential and real hazards are reported and reduced immediately.
  • Fully understands the hotel’s fire and emergency Policies & Procedures.
  • Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
  • Stimulates and encourages a general awareness of health and safety.
  • Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
  • Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
  • Act as employee representative on the Health & Safety committee.


HUMAN RESOURCES

Maintain the highest standard of appearance and social skills in according to the companies Human Resources Policies & Procedures.

  • Be familiar with the staff handbook, house rules, Code of Conduct, Health and Safety Policies & Procedures pertaining to your area of responsibilities.
  • Be familiar with the company’s Disciplinary codes.
  • Well-groomed at all times and dresses in accordance to the Company uniform and name badge issued to you and your subordinates.
  • Attends training as and when required.
  • Conducts relevant training sessions of standards, and the companies Policies & Procedures to your areas of responsibilities.
  • Attends all relevant departmental meeting or other relevant scheduled meeting.
  • Conducts and manage induction and training of new staff members and students.

Other Special Requirements

  • To perform other reasonable duties as directed by your immediate Manager.
  • To be available to work overtime at the request of Management.

Qualifications, Skills/Experience & Personal Attributes

  • At least 1 year  experience as Porter or similar position
  • Any high school diploma
  • Good organizational and time management skills
  • All application should be in English
  • 3 professional references

WORKING CONDITIONS 

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with Academic papers and certificates not later than 05th March 2025 via the e-mail: Aline.Iraguha@mantiscollection.com , C.C: dnsengiyera@gmail.com

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Baker at Mantis Akagera Game Lodge | Kigali :| Deadline: 05-03-2025

0

JOB POSITION: Baker

Department: Kitchen

Reports to: Executive Chef

job purpose

Member of Culinary team who reports to the Executive chef and is responsible for producing dough related and baked products as well as creating the dessert menu together with the Pastry Chef

Position Description

Main Outputs and Responsibilities for This Position

TASKS, DUTIES & RESPONSIBILITIES

  • Responsible for decorating and plating desserts
  • The baker is creative and inventive as well as a team worker and possesses strong sanitation skills
  • Follows food safety and sanitation procedures with HACCP guidelines
  • The baker may also be responsible for decorative arts such as ice carvings, marzipan figures, blown or pulled sugar etc.
  • Responsible for preparation of all dough and baked products
  • Ensures that the deserts, breads and pastry products produced in the kitchen meet the quality standards established in conjunction with the head Chef
  • Assumes all duties given by the supervisor/executive chef


Other Special Requirements

  • To perform other reasonable duties as directed by your immediate Manager.
  • To be available to work overtime at the request of Management.

Qualifications, Skills/Experience & Personal Attributes

  • A culinary degree or diploma from a recognized college/university is required
  • Minimum 3 years’ experience in pastry
  • Advanced baking and pastry skills
  • Physically strong and healthy
  • Should be a team player and willing to learn
  • Strong written and verbal communication skills
  • Strong organizational skills


WORKING CONDITIONS 

The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.

How to Apply:

Interested candidates should send their both application letter and well detailed CV together with Academic papers and certificates not later than 05th March 2025 via the e-mail: Aline.Iraguha@mantiscollection.com , C.C: dnsengiyera@gmail.co

 

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