Job Description

Job Summary

The Office Admin will serve as the first point of contact for visitors and clients, providing a warm and professional welcome while efficiently handling front-desk operations. This role requires a well-organized, approachable, and pro-active individual who can manage administrative tasks with accuracy and ensure smooth day-to-day reception activities. The ideal candidate will be an energetic professional with excellent communication skills and a customer-first mindset.


Key Duties & Responsibilities

Front Desk Management:

• Greet and welcome visitors in a friendly and professional manner;
• Manage phone calls, emails, and correspondence, directing them to the appropriate person or department;
• Maintain a clean, organized, and presentable reception area;

Customer Service Excellence:

• Provide accurate information to clients, visitors, and staff;
• Handle inquiries, complaints, or issues promptly and professionally;
• Ensure a positive customer experience at all times.
  
  
  

Educational Qualifications, Skills, & Experience Required

• Bachelor’s degree in Business Administration, Communication, or a related field.
• Minimum of 2 to 3 years of experience in admin, receptionist or related roles.
• Proven ability to manage reception duties in a professional environment.
• Young, active, and highly intelligent with a passion for excellence.

Core Skills & Competencies

• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional appearance and demeanor.
• Customer-oriented with strong interpersonal skills.
• Proficient in MS Office (Word, Excel, Outlook) and office management software.
• Ability to remain calm and approachable in a fast-paced environment.
  
  
  

Application Procedure

Think you’re the right fit? We’d love to hear from you! Send your CV and cover letter to rosy@sharpenjobs.com, and Copy: hr@sharpenjobs.com.

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