Division :
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Front Office
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Department:
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Front Office
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Position :
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Night Auditor
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Reports To :
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Front Office Manager
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Responsibilities:
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Night Auditor will be responsible for conducting a night audit, balance and consolidating departmental ledger accounts, preparation of various hotel operating reports at the front desk.
Duties & Responsibilities
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Run audit reports/journals from the front office system, Point of Service and the computer.
- Answer enquiries regarding hotel services and registration by email, by telephone and in person, provide information about services available in the community and respond to guests’ complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
- Ensures there is Hotel security
- Post all daily room and outstanding charges.
- Take over from the evening cashier, checking and accepting float and takings.
- Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
- Maintain a high standard of personal hygiene and appearance.
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
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Qualifications:
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- University Degree in Business Administration, with 5-year work experience in Night Auditing at Front Office department
- Experience with hotel operations is an added advantage
- Basic understanding of the English language
- Understanding of French, Swahili and other languages is an added advantage
- Proven experience in using OPERA system
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Working conditions
The Job’s responsibilities sometimes may require working extra hours and the working days include weekends and public holidays.
How to Apply:
Interested candidates should send their both application letter and well detailed CV together with certificates no later than 26th August 2023 via the e-mail: Thadee.gatabazi@mantiscollection.com
Thadee GATABAZI
Talent & Culture Manager
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