Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Membership Affiliations
Are you ready to unlock your leadership potential and embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Membership Affiliations. If you thrive in dynamic environments and are dedicated to implementing strategies that promote robust membership affiliations and nurture connections, this is the opportunity for you!
The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed to foster effective affiliations, provide access to resources, and create a positive impact.
This role offers a unique opportunity to be at the forefront of a major transformation that will drive membership affiliations whilst ensuring continuity of business operations. The perfect candidate is an experienced and strategic leader with interpersonal skills and a passion for driving organizational success through member engagement and retention.
Reporting to the Head of Medical Insurance, the Manager, Membership Affiliations will be responsible for overseeing the processing of membership applications files from private employers and ensuring that members adhere to applicable rules and regulations.
About RSSB
The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).
As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.
To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.
If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.
Key Duties and Responsibilities
- Elaborate eligibility criteria for affiliation of retirees and employees from the private sector
- Oversee processing of membership application files from retirees and the private sector and ensure it is completed in a timely manner
- Ensure continuous monitoring of the minimum standards to be kept by affiliates from private companies
- Coordinate investigations in the case of suspected fraud cases and raise concerns over suspected red flags in the voluntary membership affiliation
- Monitor voluntary post-retirement medical affiliation, report any suspected fraud or abuse cases and advise on the way forward
- Oversee monitoring of private sector members’ adherence to relevant laws and regulations
- Conduct random visits to ensure all members have provided correct information on their employment details
- Ensure timely processing of voluntary membership application in accordance to applicable rules and regulations and to RSSB service charter
- Provide advice and guidance to the Head on emerging issues, risks, and the implementation of changes required on policy matters
- Participate in the development and review of policies and regulations related to affiliation of members to the medical scheme
- Maintain effective working relationships with internal and external stakeholders to promote RSSB image
- Actively participate in various meetings (internal and external forums) and provide comments/ opinions on matters affecting or concerning the department
- Coordinate the preparation of the function’s strategic and business plans and their related budgets and ensure plans are effectively implemented
- Coordinate the preparation and timely submission of the function’s periodic and annual reports as required
- Perform any other duties related to Member Affiliation function as may be assigned from time to time
Key Qualifications, Experience and Competencies
The successful candidate must have at least:
- Master’s Degree in Business Administration, Insurance, Actuarial Science, Finance, Economics, Social Security Administration or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in supervisory role
OR
- Bachelor’s Degree in Business Administration, Insurance, Actuarial Science, Finance, Economics, Social Security Administration or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in supervisory role
Key competencies
Technical Competencies:
- Financial Product Knowledge
- Social security product diversity and innovation
- Strong Analytical Skills
- Benefits analysis and planning
- Benefit calculation
- Labour legislation
- Cost benefits analysis
- Basic actuarial methods
- Metrics and Procedures to define Benefits
- Ability to analyse data and draw inferences
- Ability to connect the dots
- Understanding sector trends
- Managing Resources
- Project Planning & Management
- Information sharing
- Knowledge of relevant laws, policies and regulations
Behavioral Competencies:
- Client Service Focus
- Communication & Interpersonal Skills
- Integrity and Confidentiality
- Proactive and Engaging
- Strong Personality
- Detail oriented
- Result and Data Driven
- Breakthrough Innovation
- Technology Savvy
- Strategic Thinking
- Problem Solving & Quality Decision Making
- Leading & empowering others
- Driving and managing change
Additional Information
The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.
RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.
Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 11 January 2024.
In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.
Any form of canvassing will lead to automatic disqualification.
Only short-listed applicants will be contacted.
Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.
RSSB is an Equal Opportunity Employer
Click here for more details & Apply
