Manager, Medical Benefits at the Rwanda Social Security Board (RSSB) : 18 January 2024

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Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Medical Benefits

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Medical Benefits. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards high standards of governance and the provision of efficient and effective management of Board affairs.

As the Manager, Medical Benefits, you will play a pivotal role in overseeing the provision of medical benefits to CBHI members. You will collaborate with stakeholders to refine the medical benefits package, participate in policy and procedure development, and coordinate the strategic and operational plans of the CBHI Benefits function.

If you possess the skills and expertise required to collaborate closely with a competent team of professionals  and are deeply committed to being part of a mission-driven organisation that places the well-being of millions of individuals at the forefront, then we invite you to apply.

Reporting to the Head CBHI the Manager, Medical Benefits will be responsible for managing the provision of medical benefits to CBHI members.





About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.




Key Duties and Responsibilities

  • Coordinate all activities related to contracting Health Service Providers and monitor the execution of partnership contracts

  • Coordinate activities related to facilitation of access to health care services by CBHI beneficiaries

  • Coordinate verification and reconciliation activities and ensure preparation of CBHI verification reports

  • Review on a regular basis the invoices to be paid to CBHI health service providers

  • Initiate payment of approved medical invoices to health service providers

  • Analyse the Utilisation of Medical Services (UTMS) by CBHI Beneficiaries and respond to requests of new services to be reimbursed

  • Organise all activities of the CBHI Benefits function to ensure the effective and efficient delivery of customer service to CBHI members and partners

  • Ensure the compliance to the standards by medical providers and CBHI Beneficiaries

  • Analyse the costs of medical services and propose cost containment strategies

  • Work with stakeholders to refine medical benefits package and update standards operating procedures manuals

  • Participate in the elaboration of policies and procedures, such as Standard Operating Procedures (SOPs) related to CBHI scheme

  • Coordinate the development of CBHI Benefits function’s strategic and operational plans and their related budgets and ensure their successful implementation

  • Follow up the accident cases traceability, initiate subrogation process and ensure that related repayments are made

  • Coordinate and preparation and timely submit periodic and annual reports of the CBHI Benefits function

  • Manage and evaluate staff under his/her supervision

  • Perform any other duties related to CBHI Benefits function as may be assigned from time to time




Key Qualifications and Experience

The successful candidate must have at least:

  • Master’s Degree in Social Security Administration, Insurance, Public Health, Medicine, Pharmacy, Health Sciences, Health Administration, Hospital Administration or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

  • Bachelors’ Degree in Social Security Administration, Insurance, Public Health, Medicine, Pharmacy, Health Sciences, Nursing, Health Administration, Hospital Administration or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in supervisory role


Key Competencies

Technical Competencies:

  • Strong Knowledge of public health policies
  • Marketing and Communication Skills
  • Benefits analysis and planning
  • Cost benefits analysis
  • Basic actuarial methods
  • Metrics and Procedures to define Benefits
  • Demographic and epidemiological knowledge
  • Social Security legislation
  • Information sharing
  • Risk Management
  • Resource Management
  • Project Planning & Management

Behavioral Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking




Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here for more details & Apply












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