Manager, Credit Documentation at Ecobank: Deadline:July 28th, 2025

Career Opportunity: Manager, Credit Documentation – Ecobank Rwanda

Reports to: Head of Credit Administration Unit

Department: Credit
Location: Kigali, Rwanda
Application Deadline: July 28^th, 2025, by 6:00PM
Office Location: Kigali Plot 314, Avenue de la Paix

About Ecobank

Ecobank is the leading pan-African banking group, operating in 35 African countries, with 4 representative offices outside Africa: Paris, London, Dubai, and Beijing. We are committed to driving financial integration and economic transformation through accessible, innovative, and inclusive banking solutions. In Rwanda, we play an essential role in enabling businesses to grow, trade, and thrive in a rapidly evolving economy.

Our Values – We Live RACE IT

Our culture is rooted in a shared set of values that define how we work, lead, and grow together:

• Respect: We treat others with dignity and listen actively.
• Accountability: We own our responsibilities and deliver on our promises.
• Customer Centricity: We put clients at the heart of every decision.
• Excellence: We strive for high performance and impactful results.
• Integrity: We do the right thing—always.
• Teamwork: We believe in collaboration across teams, countries, and cultures.

Together, we RACE IT — with courage, purpose, and a shared vision for a stronger Africa.

About the opportunity:

As the Manager in charge of Credit Documentation, you will be responsible for managing the full lifecycle of credit documentation within the bank, preparing, reviewing, and coordinating all types of credit-related contracts and agreements, ensuring they meet established filing standards. You will also be involved in organizing and controlling the storage, movement, and disposal of credit records, identifying which documents remain active, archived, or safely destroyed. Additionally, the position tracks key elements such as insurance, collateral, and other supporting credit documents to maintain accurate and accessible records.

Key Responsibilities:

1. Strategic Leadership & Network Development

• Lead, organize, and coordinate team tasks related to credit documentation
• Ensure alignment of credit documentation with service-level agreements across departments
• Guide document-related workflows to meet operational and strategic goals
• Promote document integrity through structured oversight and planning
• Support cross-unit collaboration to improve documentation efficiency

2. Performance Management

• Conduct regular credit file reviews to ensure accuracy, completeness, and updates
• Monitor credit document turnaround times and adherence to SLAs
• Generate and share daily credit reports with relevant business units
• Maintain and track movement of original security documents for accountability
• Assess document quality and flag discrepancies for prompt resolution

3. Operational Excellence & Compliance

• Maintain secure storage and retrieval systems for credit files and documents
• Respond to internal and external document inquiries including audits and management requests
• Oversee filing, indexing, and classification of received documentation
• Conduct collateral inspections and monitor property perfection status
• Ensure implementation of Group Credit Policy and consumer protection regulations

4. Stakeholder Engagement & Collaboration

• Liaise with departments to obtain and release security documents as required
• Communicate with customers regarding fully paid loans and ensure documentation delivery
• Facilitate information requests from authorized users efficiently
• Engage auditors and management in response to review and reporting needs
• Collaborate across business units to ensure policy compliance and information flow
  
  
  

Key relationships:

Internal:

• All departments

External:

• Government and regulatory authority
• Agent partners
• Group level
  
  
  

Who We’re Looking For:

Qualifications & Experience

• Bachelor’s degree in business law. LLM is a plus
• Minimum of 3 to 5 years in the banking sector preferably in credit, experience in law firm is a plus.
• A professional certificate is a plus
• Fluent English/French.

Skills & Capabilities

• Strong strategic and tactical leadership skills with the ability to drive business growth and deliver results under pressure.
• Proven expertise in people management, relationship building, team development, and effective communication (written and verbal).
• Proficient in using Excel and PowerPoint for analysis and presentations, with excellent interpersonal and negotiation skills.

Personal Attributes

• Results-oriented, ethical, and client-focused.
• Adaptable and organized with a proactive mindset.
• Confident communicator who thrives in collaborative environments.

What You’ll Get

• An inclusive and growth-driven workplace.
• Regional exposure and career development opportunities.
• Performance-based incentives and a supportive team culture.
• The chance to make a meaningful contribution to Rwanda’s corporate banking space.

To Apply

Submit your application by July 28, 2025 by 6:00PM via our career’s portal. Click here to apply: https://shorturl.at/DiLXs

Diversity, Equity & Inclusion Commitment

Ecobank is committed to providing equal opportunities to all and fostering an inclusive and diverse workplace. To this end, we encourage applications from individuals regardless of their nationality, race, gender, age, social class, religion, beliefs, and disability while fully adhering to the local laws and regulations established where Ecobank operates. Women are strongly encouraged to apply. We ensure fair treatment and equal opportunity in every step of our recruitment process.

Recruitment Integrity

• Only shortlisted candidates will be contacted.
• Employment is conditional upon successful background checks and verification.
• All offers of employment are subject to satisfactory references.

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