LRP and Supporter Care Officer/Karongi at ActionAid Rwanda (AAR) | Karongi : Deadline :18-04-2023

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RECRUITMENT OF ACTIONAID RWANDA (AAR) LRP AND SUPPORTER CARE OFFICER/KARONGI

Job Title:   LRP and Supporter Care Officer/Karongi  

Reports To: LRP and Supporter Care Coordinator/ Northern and Western Region 

Location:    Karongi District, Rwanda, with frequent travels to the Head Office in Kigali. 

Grade:         A

AAR Background

ActionAid Rwanda (AAR) is an Affiliate Member of ActionAid International (AAI) – an anti-poverty agency working with poor, voiceless people, communities, and similar-minded partners worldwide.  ActionAid is a non-partisan, non-religious development organisation that has been working in Rwanda since 1982 to contribute towards eradication of poverty and injustices with a focus on tackling the root causes of poverty.

Currently, ActionAid Rwanda implements several interventions in the areas of Agriculture, Education & Food security, Women’s Rights and Poverty Eradication from 7 Local Right Programs (LRPs) including Nyanza, Gisagara, Ruheru in Nyaruguru; Murundi  & Gitesi in Karongi; Muko and Shingiro in Musanze.

AAR is seeking for applications from well qualified and self-motivated persons to fill the position of a Local Rights Program and Supporter Care Officer for Murundi and Gitesi LRPs in Karongi. 


  1. PURPOSE OF THE JOB

The incumbent will be responsible for planning, implementation, and monitoring of Programme activities in the LRP at District Level; work with rightsholders and Partners to advocate for changes in policies and practices that impact the lives of poor people. Facilitating and guiding communities to actively identifying key issues that inform Project design and development for resources mobilization. The job holder will be responsible for organizing Participatory Review and Reflection Processes (PRRP) fundraising, planning, budgeting, and Reporting. 

Reporting

The Local Rights Program and Supporter Care Officer/ Karongi shall report to the Local Rights Program and Supporter Care Coordinator (Northern and Western Region)

Expected tasks and deliverables 


  1. Programme Activities
  • Collect relevant assessment information to inform development programming.
  • Facilitate community mobilization and sensitization in all program’s interventions within the defined area in accordance with the Annual operating Plan
  • Support the implementation of Participatory Review and Reflection Processes (PRRP)
  • Build the capacity of community structures (CSOs/CBOs structure) and ensure they are established and strengthened in all participatory methodologies and HRBA.
  • Participate and organize community functions (meetings, celebration etc) at the Sector level in consultation with the Line Manager.
  • Develop a training plan, identify training needs and organize community trainings in consultation with the Line Managers and District Authorities.
  • Provide weekly, monthly, quarterly and annual report and plans in line with AAR guidelines.
  • Monitor the implementation of all LRP activities on timely basis and alert the LRP and Supporter Care Coordinator on any irregularities.
  • Participate in the collection and organization of any required data.
  • Ensure good relationships with Various Development partners at the District and Sector levels;
  • Ensure community participation and understanding of LRP activities at the Community level.
  • Identify advocacy issues within community, propose and design appropriate strategies to address them/link to AAR policy agenda
  • Participate in development and promotion of alternative models and document best practises to demonstrate what works for lobbying for policy change.
  • Work with communities to undertake action research to equip communities with knowledge, information skills and tools to challenge the denial of rights through advocacy and campaigns.
  • Support operational Activities and Coordinate inventory of office and instructional supplies.
  • Ensure internal and external mail is distributed and Collect mails in absence of staff and respond as appropriate.
  • Assist in the day-to-day operations of team’s programs and setting up plans and ensuring timelines are met.
  • Schedule appointments and meetings for stakeholders and prepare clerical support to partners and line managers.
  • Prepare correspondence, data, and other information
  • Work on Admin needs like Logistics, Office Security, Stock, etc…
  • Prepare various requests especially for payments, Activities, Workshops, Trainings, Travels etc…
  • Share best practices/ success stories and case studies from the communities
  • Ensure good relationships and representation of AAR with Various Development partners at the District and Sector levels 


  1. Sponsorship Activities
  • In consultation with the sponsorship Team, plan sponsorship activities and integrate this into the LRP master plan; Community/partner training; Child message and profile collections; Photo updates; Query and complaints follow ups
  • Ensure sponsorship activities in LRP are carried to the planned time and quality standards.
  • Participate in the planning and budgeting of sponsorship field-based activities like Monitoring, evaluations, and Communications.
  • Monitor, review, and report on sponsorship activities on an agreed format and frequency.
  • Closely monitor the resource needs for sponsorship field activities and liaise with the central office to make them available in a timely manner. 


  1. Logistics and Vehicle Management: 
  • To manage the use of the vehicle so that the needs of the LRP are met in a timely and cost-efficient manner, and to drive carefully, thoughtfully and safely according to the conditions and keeps the logbook.
  • To keep the vehicle safe and clean, regular checking (fuel, engine, tyres and body) and services according to schedule assigned.
  • To maintain a level of personal health and fitness, as well as awareness and road laws and safety issues that enable fulfillment of the position.
  • To report problems promptly and recommends action to solve problems which may arise with the vehicle, with warning sufficient to minimize disruption to the CP activities.
  • Interacting with fellow staff to discuss different issues and assist each other where necessary.
  • Be well informed about the vehicle budget levels.
  • Adhere and uphold to organisational policies pertaining rules, regulations and values in driving
  • Undertake clerical duties for Head Office when called upon to do so. 
  1. Other External Responsibilities: 
  • Building a good name for the organization by showing good conduct to the public in places visited and also to staff being driven, as well as being courteous to other road users.
  • Liaising with IT, Admin & Logistics Officer to ensure all statutory vehicle documentation i.e. Road licenses, vehicle inspection, insurance covers, are up to date and are on the vehicles.
  • Apply the regulations of the Highway Code in the course of driving AAR vehicles.
  • Understand and apply basic first aid and fire-fighting principles for the vehicle and passengers.
  • Facilitate ease of vehicle access for disadvantaged AAR passengers such as women, physically challenged.
  • Carry out daily vehicle inspections to make sure all systems are fully operational for optimum all weather usage.
  • Understand the basic principles of vehicle mechanics so as to identify defects as they develop and report them promptly for rectification.
  • To carry out other work related duties as assigned in the office by supervisor.


  1. SHEA and Safeguarding, Assurance Policies, Gender Lens & Feminist Leadership Principles Compliance
  • Ensure compliance of SHEA and Safeguarding Policy in place and adhered to by the Organization.
  • Ensure Compliance of Assurance Policy within the AAR, Partners and Stakeholders working with AAR
  • Ensure Feminist Leadership Principles are applied in all your actions.
  1. Qualifications
  • Bachelor’s degree in social sciences, Public Administration, Law, agriculture, rural development, and related fields.
  • Not less than Five (5) years working with the community.
  • Experience in international development work
  • Experience of community-based work especially working with partners
  • Experience in writing fundraising letters and reports
  • Experience in marketing
  • Valid Driving Licence class A and B
  1. Critical Competences:
  • Programme and community related work experience of at least 5 years
  • Demonstrable experience working on women’s rights and gender equality programs, particularly relating to women’s economic empowerment and GBV prevention and response.
  • Technical expertise in women’s rights, particularly related to women’s economic empowerment, unpaid care work and violence against women, ideally alongside knowledge on the promotion of resilient livelihoods
  • Sponsorship service experience of at least 5 years.
  • Driving experience of at least 5 years in NGO setting.
  • Basic understanding of auto mechanics.
  • Able to read, speak, write, and understand Kinyarwanda, English, French
  • Knowledge of local road rules and travel routes in Rwanda
  • Aware of security issue and strategies of response to danger.
  • Must be regularly punctual and keeping time.
  • Task oriented, self-confidence, quick learner with high level of integrity and a team player.
  • Effectively with people of different cultural backgrounds within and outside ActionAid Rwanda.


How to apply 

Interested and qualified candidates should submit in filled application form through this link: APPLICATION FORM FOR LRP AND SUPPORTER CARE OFFICER/ KARONGI  and send to Rwanda.jobs@actionaid.org  not later than Thursday 18th  April 2023 at 5:00 pm. Indicate in the subject line: LRP and Supporter Care Officer/ Karongi.

Only shortlisted candidates will be contacted.

ActionAid is an equal opportunity employer and candidates will be expected to embody ActionAid’s values and adhere to ActionAid policies including the Safeguarding Policy, the Child Protection Policy and anti-modern slavery policy, among other ActionAid policies.

Qualified Female candidates are strongly encouraged to apply. 

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