Sector: Finance and investment
Letshego Rwanda PLC was established in Rwanda in 2004 and is a subsidiary of Letshego Holdings Limited (LHL), a pan Africa financial services group that is headquartered in Gaborone. LHL is quoted on the Botswana Stock Exchange (BSE) with a current market capitalization in excess of Rwf 500 Billion (US$ 500 million) that places it in the top 40 sub-Saharan Africa companies (excluding South Africa). Letshego Rwanda is a credit and deposit-taking microfinance licensed by the National Bank of Rwanda.
Website: http://www.letshego.com
JOB ADVERT
Letshego Rwanda Plc is a licensed credit and deposit taking microfinance. The company was established in 2004 and is a subsidiary of Letshego Holdings Ltd. Letshego is an inclusive finance company with consumer, micro-lending and deposit-taking subsidiaries across sub-Saharan Africa.
An opening has arisen within Letshego Rwanda Plc for the below-mentioned position. This role is tenable at Letshego Rwanda. The successful candidate will serve as a key member of the country management team (CMC). The requirements of the role are outlined below:
1. Profile Details
1.1 Job
Relationship Officer
1.2 Department
Sales and Distribution
1.3 Section
Sales and Distribution
1.4 Location
Country( Muhanga, Musanze and Kigali
2. Position Requirements
2.1 Education
Bachelor’s degree in Marketing, Business Administration/ Economics or similar field
2.2 Experience
At least 2 years’ experience in a high ranking Sales and Product financial institution
2.3 Certifications
2.4 Knowledge
Strong understanding of customer insights and analytics
Understanding product and customer lifecycle and management
2.5 Skills
Integrity and ethical standards
Excellent communication skills
Organisational and planning skills
Analytical skills, good judgment and decision-making ability to interpret businesses’ sales performance and market information.
Ability to identify risks and work on mitigating the risks. Multidisciplinary disposition.
3. Main Purpose (Why does the job exist)
To be responsible for providing product sales and service to the target groups as defined in the branch’s business strategy.
4. Critical Deliverables /Core Accountabilities and Responsibilities
4.1. Grow subsidiaries business growth through implementation of the branch sales strategy.
4.2. Process quality loans by ensuring adherence to company policies and procedures
4.3. Prepare monthly sales report
4.4. Build relationships with the relevant stakeholder to grow Letshego’s business.
4.5. Sells the subsidiaries sales and products through digital channels
4.6. Offer excellent customer service to retain the customer base.
4.7. Identifies opportunities for process improvement by gauging customer reactions to processes and policies.
5. Key Performance Indicators
5.1.Timely Resolution of queries/complaints
5.2.Product Sales /Net Pay-outs
5.3. Customer satisfaction with products & services
5.4. Retain and Grow customer Base
6. Complexity of the Role
6.1. Multi-cultural awareness and the ability to interact with a wide range of differing levels across the Group, government, society and business in general.
Deadline: Friday, 27th August 2021 at 17.00 hrs
How to apply:
Send your CV to info-rw@letshego.com, indicating the position you are applying for.
Only Shortlisted candidates will be invited for interviews
