Job description
a) Supervise the inventory of ICT equipment
b) Supervise the preparation of Maintenance plan for ICT equipment.
c) Ensure proper maintenance(curative and preventive) of ICT equipment
d) Guarantee purchase and related equipment meets the appropriate specifications and required standards
e) Coordinate and supervise troubleshooting of problems with network and security infrastructure , including routers, switches, firewalls, VPN, proxy servers and make corrective actions when necessary
f) Deploy, monitor and troubleshoot local area networks using a variety of network equipment, software and protocols
g) Ensure the monitoring of network traffics to identify problems and make capacity planning recommendations with the help of the NMS (Network Management System) and monitoring tools.
h) Ensure that FIC’s website is regularly updated with accurate information.
I) Guarantee Website security and Assess user capacity and suggest training and area in need of improvement
j) Ensure that ICT support services to staff on both hardware and software is provided satisfactory and Create data recovery/backup system.
NB
Certifications in A++, N+
Minimum Qualifications
Advanced diploma in Software Engineering
Experience: 0
Advanced diploma in Computer Science
Experience: 0
Advanced diploma in Computer Engineering
Experience: 0
Advanced diploma in Information and Communication Technology
Experience: 0
Bachelor’s Degree in Software Engineering
Experience: 0
Bachelor’s Degree in Computer Science
Experience: 0
Bachelor’s Degree in Computer Engineering
Experience: 0
Bachelor’s Degree in Information and Communication Technology
Experience: 0
Bachelor’s Degree in Electronics and Telecommunication Engineering
Experience: 0
Bachelor’s Degree in Information Management Systems,
Experience: 0
Advanced Diploma in Information Management System
Experience: 0
Advanced Diploma (A1) in Electronics
Experience: 0
Advanced Diploma (A1) in Telecommunication Engineering
Experience: 0
Bachelor’s Degree in Telecommunication Engineering
Experience: 0
Competency and Key Technical Skills
Integrity
Strong critical thinking skills and excellent problem solving skills.
Inclusiveness
Accountability
Communication
Teamwork
Client/citizen focus
Professionalism
Commitment to continuous learning
Problem solving skills
Risk management skills
Results oriented
Databases and management information systems
Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks
Ability to convert high-level customer needs into a technical development strategy
Ability to manage and troubleshoot TCP / IP networking issues
Experience in Desktop Support, Network Administration and System Administration
Ability to repair PCs and other hardware equipment
Understanding of ICT specifications for different equipment, PCs, Printers, scanners;
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