Trigyn has a contractual opportunity as an Information Technology Technician. This position is based at our client site in Senegal.
Job Responsibilities:
• Computer Administration and Configuration.
• Assists in monitoring personal computers running the client software delivery system to ensure that software distributions are being delivered correctly.
• Assist in performing software distribution updates, scripting, testing and support.
• Performs research into new versions of centrally supported software and performs testing, production rollout and post production support.
• Assists in routine installation, configuration, testing and deployment of server and network hardware and software, and monitoring of systems. Undertakes routine troubleshooting of ICT systems.
• Implements backups of servers and critical data following standard backup procedures.
• Support Enterprises applications and software’s, manage access control on hardware, software and applications.
• Install, troubleshoot Local Area Network, Operating Systems, Office 365, Internet, Web software and various security software.
• Performs tasks related to scheduled service requests, including equipment replacement, equipment installation/de-installation, software installation, LAN connection, returns to stock, site surveys, etc.
• Diagnoses and resolves any hardware, software, or connectivity problem with minimum delay.
• Receives and logs service requests in the automated request management system.
• Creates and assigns work orders in accordance with established procedure.
• Liaises with other areas of ICT to facilitate completion of service requests.
• Attempts to resolve service requests on initial contact.
• Keeps abreast of latest ICT standards and technology.
• Provides basic training to end-users on the use of standard systems.
• Receives, unpacks, and inspects all incoming assets.
• Assist in entry of assets and asset transactions into the automated inventory management system in accordance with established procedure.
• Provide support to PMU for physical verification, write-off and disposal of mission assets.
• Obeys and enforces all security procedures.
• Sorts, compiles, and stores equipment in accordance with work orders and/or equipment condition.
• Monitors inventory levels and alert supervisor when low thresholds are reached.
• Keeps abreast of developments in technology in the UN and in the industry in general.
• Recommends acquisition of hardware, software, devices, tools, etc. to facilitate work.
• Performs other duties as required.
• Required to lift, move, mount, or store equipment weighing up to 50 lbs, or up to 80 pieces of equipment on a regualar basis.
For Immediate Response, Please send your Resume to Global-Recruitment@Trigyn.com
TRIGYN TECHNOLOGIES is a multinational IT services company with resources deployed in 25 countries. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 certified company. TRIGYN has offices in United States, Canada, Germany Switzerland and India.
