1. POSITION: COLLECTION & PORTFOLIO MANAGER (1 vacancy)
REPORTING LINE: HEAD OF RETAIL BANKING
DEPARTMENT: RETAIL BANKING DEPARTMENT
Job Purpose:
The Job holder will be responsible to coordinate and supervise the collection and Portfolio team in, driving and monitoring the performance of the team, ensuring:
Portfolio monitoring by following up on retail accounts in arrears from day 1 to 89
Annual reviews
Follow up on unperfected securities
Advise on quality of Retail portfolio
The successful candidates will be responsible for the following:
Ensure all customers in arrears (class 1&2) are contacted and repayment arrears cleared on time.
Ensure all customers notices and call sheets are kept in customers’ files.
Process and support restructuring requests and motivate recommendations.
Ensure loans restructuring is done within bank/BNR lending policy and requirements. Also related BNR declarations.
Follow-up on restructured accounts for at least 3 months. Ensure class upgrade when appropriate.
Weekly/Monthly performance progress reports against objectives.
Advise line manager, the head of department and or the Retail sales team on:
Potential losses; slippages or legal cases.
Risky lending practices; employers; job positions, etc. Recommend blacklisting where appropriate.
Effective recovery techniques, etc.
Any other emerging risks which may impact the portfolio.
Review files to ensure approval conditions are adhered to.
Ensure our loans will be paid back
Ensure proper coordination of soft collection unit
Attend assigned tasks within deadlines and as per requirements.
To qualify for this role applicants must have the following:
University degree in Finance, Business or related field.
At least 4 years’ experience in financial institution with sound knowledge and relevant experience in credit operations.
Knowledge of Rwanda Business environment.
Legal knowledge in relation to the realization of securities.
Good organisational, planning and people handling skills.
Negotiation skills with a commercial focus.
Ability to work under minimum supervision.
Knowledge of Microsoft Desktop products Excel, Word
Excellent analytical skills.
Interested candidates are required to submit their CV and cover letters- clearly indicating the title of the position being applied for to hr.recruitment@imbank.co.rw; Deadline for submission of applications is at 5:00pm on 22nd November 2019 NOTE: Only shortlisted candidates will be contacted.
2. JOB POSITIONS AT I&M Bank : INFORMATION SECURITY OFFICER : ( Deadline : 22 November 2019 )
POSITION: INFORMATION SECURITY OFFICER (2 Vacancies)
Ref No. HRD|DN|018|11.19
REPORTING LINE: INFORMATION SECURITY MANAGER
DEPARTMENT: RISK DEPARTMENT
Function objective:
The Information Security unit is reporting to the Chief Risk Officer which works closely with all the Information and Cyber Security risks in the bank to strengthen internal control and prevent unauthorized and improper access to data, thereby ensuring the appropriate protection of information assets. To appropriately protect the confidentiality and integrity of information assets
Job purpose:
The role holder will work in shifts within Information and Cyber Security team for monitoring cyber security incidents and conduct a range of cyber security assessments while providing assurance that cyber risks have been identified and reported on timely manner.
Roles and responsibilities
Effectively implement the yearly InfoSec Activity Plan
Monitor computer networks for security issues.
Investigate security breaches and other cyber security incidents
Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs
Document security breaches and assess the damage they cause
Work with security team to perform tests and uncover network vulnerabilities
Fix detected vulnerabilities to maintain a high-security standard
Develop company-wide best practices for IT security
Perform penetration testing / vulnerability assessments
Required skills and capabilities
Must hold a Bachelor’s Degree in, Computer Science or Information Technology
CEH (Certified Ethic Hacker) will be an added advantage.
Must have a detailed knowledge of the proprietary and open source tools and techniques of Networking, System Administration and Cyber Security
Knowledge of all key system functions and an understanding of the logs and controls in these areas
At least 1 year of experience in cyber security or related fields
Knowledge in computer network
Knowledge in System Administration
Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts
Ability to gather data, compile information, and report.
Application process:
Interested candidates are required to submit their CV and cover letters- clearly indicating the title of the position being applied for to hr.recruitment@imbank.co.rw; Deadline for submission of applications is at 5:00pm on 22nd November 2019 NOTE: Only shortlisted candidates will be contacted.
RETAIL SALES OFFICER AT I&M Bank : ( Deadline : 22 November 2019 )
POSITION: RETAIL SALES OFFICER (1 vacancy)
REPORTING LINE: SR. MANAGER – RETAIL SALES & SEGMENTS
DEPARTMENT: RETAIL BANKING
Job Purpose:
The job holder will be responsible for development and performance of all sales activities supporting business growth of Retail department; ensuring sales objectives and service delivery standards are achieved, and guaranteeing growth to sales of existing and new products.
The successful candidates will be responsible for the following:
Develop a Sales strategy for the market that ensures attainment of company sales goals and profitability
Contribute to achievement of Departmental sales objectives
Make regular sites, customers employers visits
Ensure Sales budget/objectives are met; for both the assets and liabilities products
Ensure high standards service delivery on all customers’ requests
Produce regular reports for performance reviews on various KPIs
Responsible for performing sales analysis of the current market. This includes monitoring the level of sales and offering explanations for increases or decreases in sales trends along with suggestions to improve the situation.
Work closely with /Business Banking/Corporate department to explore further business opportunities for Retail customers
Effectively screen loan applications in line with the bank’s credit policy
Make suggestions about new products that should be developed.
Design and implement promotional activities to help sell existing and new products
Deal with the public to ensure that the Bank retains a positive public face
Support in the recovery process of any asset in the risk category for the bank
Actively provide any referrals for SME/Corporate and Institutional portfolio
Assist in ensuring contract’s covenants are compiled through regular communication with customers.
Report and document early defaulting signs
Ensure processing (& disbursement) of applications, feedback to customers and complaints management time lag is within the set standards.
To qualify for this role applicants must have the following:
A University Degree in a business related courses or similar/equivalent.
A minimum of 2 years’ of sales experience.
Sound knowledge of Retail products, credit risk standards, the local environment, culture, competition and regulatory framework.
Knowledge of Rwanda business environment and I&M products.
Ability to plan, organize, monitor and evaluate business performance to set objectives.
Strong interpersonal, negotiation and analytical
Confident, energetic, organized and resilient
Strong written and verbal communication skills, and be expects in customer service.
Very good knowledge of Microsoft Excel, Word and PowerPoint.
Be able to communicate fluently in English and Kinyarwanda. Working knowledge of French will be advantageous.
Be self-driven and ability to work under pressure.
Interested candidates are required to submit their CV and cover letters- clearly indicating the title of the position being applied for to hr.recruitment@imbank.co.rw; Deadline for submission of applications is at 5:00pm on 22nd November 2019 NOTE: Only shortlisted candidates will be contacted
