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Field Officer – Family Strengthening Programme
VACANCY ANNOUNCEMENT
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(Job Ref: SOS CV RWANDA ………………..)
Position Title: Field Officer – Family Strengthening Programme
Vacant positions: 1 person
Type of contract: One-year renewable based on appraisal performance
Working location: Gikongoro/Nyamagabe
Supervisor: Family Strengthening Programme Coordinator
Nationality: Rwandese
Deadline: April 30th, 2021
Context of the position:
SOS Children’s Villages Rwanda is an independent, non-governmental social development & child-focused organization. The Organization supports vulnerable children and young people in four locations of Kigali, Gicumbi, Kayonza and Nyamagabe. SOS Rwanda implements a Family Strengthening programme in all locations to prevent family separation and contributes to Gatekeeping measures. SOS CV Rwanda seeks to recruit a highly skilled and motivated Field officer for one of its programme locations running in Gikongoro, Nyamagabe District.
Job summary:
The Field Officer will be required to perform assigned tasks in the framework of strengthening the capacity of families supported by the programme as well children admitted in the programme and in line with SOS CV International policies. He/She will provide assistance to the Programme Coordinator in all aspects of project planning, implementation, evaluation including budgeting and collaboration with project stakeholders.
The position holder will therefore be responsible for the following tasks:
- a) Conduct comprehensive assessment of children and families in strong cooperation with the multidisciplinary team using different resources and social work techniques/methods to identify family needs and strengths and define the required services.
b) Prepare family development plans, with the strong participation of caregivers, children and the multidisciplinary team.
c) Keep regular contacts with child and family during the implementation of family development plan through phone calls, home visits and meetings in programme premises.
d) Document appropriately all activities conducted during the case management stages in the child/family case file by applying methods and tools for gathering information, as well as forms/templates, based on the requirements of national legislation and/or regional guidelines.
e) Reassess periodically the child/family needs and progress in meeting the objectives defined in Family Development Plan and make decisions on the case closure, in cooperation with family members and the multidisciplinary team.
f) Collect regularly information about different indicators as defined in the M&E plan of the programme unit and reports to FS Programme Coordinator
g) Contribute in community development undertaken by the Family Strengthening Programme, i.e. organise/participate in awareness raising activities, community mobilisation events and capacity building of the community partners.
Key Performance Indicators
- Effective implementation of activities
- Effective collaboration with Programme Coordinator and other co-workers
- Effective collaboration with stakeholders (local authorities, NCC, IZUs, etc)
- Effective collaboration with external consultants
Technical Qualifications and personal skills:
- Bachelor’s Degree in Social Sciences (e.g social work, sociology, education, rural development, psychology, laws, etc)
- At least 3 successive years working with Child development organizations
- Prior experience managing children-focused interventions will be an added value
- Fluent in English and Kinyarwanda. Good communication in French will be added value. Excellent written and verbal communication in English is a requirement.
- Good understanding of international child right frameworks, child safeguarding, child, mental health and psychosocial support.
- Very good insights of National child care and development framework
- Good knowledge of project cycle management (planning, monitoring and reporting)
- Computer skills (MS Word, Excel, PowerPoint).
Please note: This job description outlines only the general scope of activity and the basic tasks and responsibilities associated with his/her position. It may be supplemented with a more detailed definition of tasks, responsibilities and work-plan and is subject to change at the discretion of the direct superior.
How to Apply:
If you believe you are the right candidate for this position, send a zipped folder containing your cover letter, curriculum vitae, evidences of your qualifications and experience, 3 traceable professional references as well as an SOS CV ad hoc application form duly filed in and signed.
All documents should be written in English and directly submitted to : sos.recruitment@sos-rwanda.org with a copy to sosbnc@sos-rwanda.org not later than April 30th, 2021 at 5:00 pm Kigali time.
N.B: Please mention in the subject of your email the name of the position you are applying for.
Late applications will not be accepted. Only shortlisted candidates will be contacted.
Done in Kigali on 20th April 2021.
Jean Bosco KWIZERA
National Director
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FIELD OPERATIONS AND LOCATIONS HEAD
VACANCY ANNOUNCEMENT
FIELD OPERATIONS AND LOCATIONS HEAD
(Job Ref: SOS CV RWANDA 01/2021)
Position: Field Operations and Locations Head
Type of contract: Permanent
Working location: Kigali/ National Office, Kayonza
Direct supervisor position: Director of Prigrammes, SOS Children’s Villages Rwanda
SOS Children’s Villages Rwanda is part of a Federation of more than 120 National Associations (NA), that make up SOS Children’s Villages International. The latter is the world’s largest non-governmental organization focused on supporting children without parental care and families at risk. SOS Children Villages Rwanda was established in 1979 and currently operates from four Programme Locations: Kigali, Nyamagabe, Gicumbi and Kayonza.
Job Summary
The role of Field Operations and Locations Head is to help improve organisational efficiency, particularly in the area of administrative, financial and programmatic operations at locations. The key duties and responsibilities include overseeing the collection, analysis and reporting of data; overseing and helping teams to achieve business goals; and managing the development and execution of operational procedures. In addition, s/he is responsible for developping and monitoring dashaboards to measure locations business and assisting with planning, budgeting and reporting. The Field Operations and Locations Head supports the Programs Director in the implementation of a quality assurance system within SOS Children’s Village Programmes including monitoring and evaluation, he supports the locations in financial management, procurements, meet reporting both programmatic and operations deadlines. As a member of the National management team, she/he shares good practices and experiences with colleagues from all departments.
Detailed responsibilities:
- Support programme locations in improving and maintaining a compliance culture with existing operational policies, processes and procedures
- Assist programme locations to increase capacity in high quality reporting and meeting agreed on deadlines
- Create work-plans for field teams in collaboration with Heads of Locations and their subordinates to execute against work-plans and productivity targets
- Provide weekly reports to track productivity and quality of service; own course correction if metrics are slipping feedback back to beneficiaries.
- Formulate a plan for targeted monitoring/engagement while in the field supervision and monitoring the result on the field.
- Identify gaps in organizational chart and propose solutions to programs director
- Run performance reviews for direct reports and build their capacity to do the same for Field Officers
- Providing reports and information in a timely and accurate manner
- Assist in the hiring and training of new Field Officers and Locations programs coordinators for the new project
- Anticipate areas of risk and create mitigation plans especially in SOS CV Locations offices (e.g. coordination on complex research partnerships, slow-downs from pilots, etc.)
- Assist Programs Director with response to “crisis” events (e.g. refusals, government shut-down, etc.)
- Serve as the organization’s engine for continuous improvement of the enrolment process and recipient experience by identifying key opportunities and executing on various initiatives
- Provide oversight on training plans, personnel management, and resource management. Support locations with performance management of field human resources,
- Fill knowledge gaps through additional training and professional development programs
- Follow-up on how locations implement internal and external audits recommendations and other assessments findings
- Perform programme related analysis and policy issues associated with recover and resilience for agile operations
- Provide support in the analysis of procurement procedures and sources of suppliers for all locations
- Perform in-depth analysis of project requirements and facilitate linkages between programmes and other functions (Finance, HR, FDC)
- Collect, analyse, and communicate operational dashboards to ensure cross-functional teams work
- Support the locations in developing detailed operational plans and associated documentation
- Create a comprehensive tool set for supervision of programme operations and field work. Review and develop new operation policies in line with international internal & external guidelines.
Required experience and qualification:
- At least a bachelor’s degree in project management, development studies or business administration
- At least 5 years work experience with at least 3 years in managing field/branch offices in a reputable organisation
- Proven leadership and people management skills, with at least 3 years management experience.
- Positive and professional approach. Ability to work independently, self-organise, bring initiative, fulfil commitments and meet deadlines
- Good written and verbal communication skills, including written and spoken English and the ability to communicate at multiple levels in the organisation
- Well-developed facilitation, group leadership and presentation skills
- Computer literacy (MS Word, Excel, PowerPoint, Access)
- Able and willing to travel within country
- A team player who is culturally astute, respectful and tolerant
Competencies:
- Knowledge of social development issues, such as children’s rights
- Strong planning, organisational and problem-solving skills
- Ability to work effectively in a multi-site organisation with a matrix structure and a geographically-dispersed team.
- Ability to work under pressure and on short deadlines.
- Matured candidate with good analytical skills
How to Apply:
If you believe you are the right candidate for the above position, please send your detailed application (including application letter, CV and copies of education qualification) and an employment application form well filled in. (Available at the National Office).
NB: This position is open for Rwanda nationals only and the applications from qualified women are strongly encouraged.
Applications that are late, or do not have CV or certificates attached, will be disqualified.
Only shortlisted candidates will be contacted.
All applications should be submitted not later than 30 April, 2021 by latest 17:00 hours Kigali time to sos.recruitment@sos-rwanda.org with a copy to sosbnc@sos-rwanda.org Late applications will not be accepted.
Done, at Kigali on 21st April 2021
Jean Bosco Kwizera
National Director
