1.Credit Administration Associate
About Us:
Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers across Rwanda, Tanzania, Kenya, and Uganda use Sokowatch’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Role: Credit Administration Associate
You are responsible for the execution of Sokowatch’s Financial Services strategy at the branch. You are the owner of the Sokowatch Financial Services product delivery targets including working capital financing, asset financing, insurance, and other financial products to come.
Your Mission is our Vision
Financial services will be the biggest differentiating factor of Sokowatch from its competitors. By crafting a suite of services/financial products that not only meets the needs of our customers but also enhances their earnings potential- Sokowatch will become an indispensable long-term partner for our customers.
Our strategy is to provide a world-class customer experience with regards to accessing basic financial services through effective education and signaling that allows our customers to graduate to more sophisticated financial products. In the long run, these more sophisticated financial products will be the profit engine of the financial services business
Dominate the duka market across Africa by being their #1 partner for all goods and services by 2021. Sokowatch aims to be the platform through which our customers access a comprehensive offering of financial services that allow them to achieve both their personal and professional goals.
Key Responsibilities;
- Managing customers directly and in liaison with the sales team to ensure:
- Growth
- Ensure they order the set number of SKUs, and grow their SKUs per order in line with the target
- Ensure they grow Average Revenue Per User MoM
- Ensure on-time repayment of credit, with a capacity to escalate to ensure collections
- Monitor client performance and provide advice in case there’s a slowdown in business and hedge our risk
- Any other duties may be assigned.
Qualifications
- Bachelor’s degree in Accounting, Business Administration, Finance, or similar field.
- Proven work experience in credit management
- Good understanding of lending procedures & credit-related laws
- At least 2 years of credit experience
- Be willing to regularly travel to customer sites
- Have considerable experience with customer negotiations
How to apply:
Send your applications to careers@sokowatch.com by 30th October 2021, clearly indicating ‘Credit Administration Associate ‘on the subject line. Only shortlisted candidates shall be contacted.
2.Store Manager
Store Manager- Kigali
About Us:
Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers across Rwanda, Kenya, Tanzania, and Uganda use Sokowatch’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Role: Store Manager-Kigali, Reporting into Special Projects Manager
Location:Kigali, Rwanda
Job Purpose: You are responsible for executing the vision of Sokowatch’s 1st retail store in Kigali. You are responsible for developing and implementing operational processes that are in line with Company policy. You are responsible for recruiting, training, and managing a high-performing store team to deliver on set targets.
Responsibilities;
- Team: recruitment, training, and management of the store team
- Developing and ensuring implementation of all store SOPs (standard operating procedures)
- Managing relationships with key partners/suppliers to ensure the stock has the relevant inventory for customers
- Developing and implementing a marketing and customer loyalty strategy to drive sales performance versus target
- Ensure proper documentation and compliance of store operations to Group operating/personnel policies
- Be the primary point of contact between the store and other local Sokowatch based departments
- Develop and institute OKRs/KPIs for all store team members
- Constantly tracking and reporting store OKRs/KPIs together with challenges and mitigation plans to ensure they are achieved
- Performing other duties as may be assigned by the Special Projects Manager
Qualifications and skills required
- Diploma supply chain/Procurement, Accounting, Finance or in any business-related Course
- Knowledge of accounting software is an added advantage
- Good communication skills
- Computer skills (Ms. Excel, Word)
- At least 5+ years experience in a similar role
- Ready & willing to work flexible work hours
Applications;
Send your applications to careers@sokowatch.com and clearly indicate ‘Store Manager’ on the subject line. Only shortlisted candidates will be contacted.
The deadline: 21st October 2021
