I.T Operations Division Manager at RWANDA DEVELOPMENT BOARD (RDB) : Deadline: Nov 3, 2021

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Job description

• Manage employee performance e.g. Weekly/monthly continuous performance discussions and provision of feedback. Translate strategy into executable plans while motivating your team with clear direction by setting clear goals and KPIs each quarter.
• Emulate RDB’s core values and image through your behavior, rewarding and voicing for good behaviors within your team as much as you reward technical competence.
• Engage your team and manage diversity by encouraging and personally participating in employee engagement activities.
• Develop the next leadership bench in your team through identifying and working with HR in developing your team’s talent potential e.g. coach, mentor and facilitate development of direct reports.
• Responsible for spearheading the planning and implementation of RDB ICT strategy;
• Responsible for managing and maintaining RDB ICT infrastructure including networks infrastructure and computer systems;
• Responsible for development and maintaining RDB critical information systems including e-registration systems such as investment, business and collateral registration system and all others systems;
• Responsible for planning and implementing automation of RDB business processes to improve business efficiency;
• Responsible for securing RDB information systems and all ICT infrastructure in general;
• Responsible for development and implementation of it policies, procedures and guidelines;
• Responsible for developing and implementing BCP and DR for critical information systems to ensure business continuity and data recovery;
• Provide periodic updates to Senior Management on the status of ICT services and recommendations on the needs and requirement to achieve business objectives;
• Lead technical team; provide technical guidance and key technical expertise;
• Keep abreast of technology trends and developments. Implement it systems to meet business and technology needs;
• Ensure any other related assignment workload is divided fairly within the team;
• Any other related assignment as may be directed by superiors.




Minimum Qualifications

  • Bachelor’s Degree in Software Engineering

    Experience: 5

  • Bachelor’s Degree in Computer Science

    Experience: 5

  • Bachelor’s Degree in Electronics and Telecommunication Engineering

    Experience: 5

  • Master’s Degree in Software Engineering

    Experience: 3

  • Bachelor of Science in Computer Engineering

    Experience: 5

  • Master of Science in Computer Science

    Experience: 3

  • Master of Science in Computer Engineering

    Experience: 3

  • Master’ s Degree in Electronic and Telecommunication Engineering

    Experience: 3

Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Strong understanding of networking (routing and switching), system administration (Windows and Linux OS), DBMS and software development

  • Strong skills in IT infrastructure and systems management, IT Planning and project implementation;

  • • Excellent command of written and spoken English;

  • Proficiency in French and Kinyarwanda is an added advantage;

  • Excellent command of written and spoken English;

  • Required relevant experience

  • Excellent organizational and project management skills with high integrity and professional ethical standards;

  • Strong skills in ITIL, PMP, CISSP, CISA and other relevant software and security systems;

  • Highly organized with attention to detail, and able to proactively identify issues and resolve them;

  • Excellent team work, leadership and coaching skills;

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