About AFR
Access to Finance Rwanda (AFR) is a Rwandan not for profit company established in 2010 by the Governments of the United Kingdom (UK) and Rwanda. AFR is currently funded by Sweden, MasterCard Foundation, Jersey Overseas Aid and the UK’s Foreign, Commonwealth and Development Office (FCDO)
AFR is part of the broader Financial Sector Deepening (FSD) Network of programmes in Africa that seek to improve livelihoods of low-income people and contribute to the desired economic transformation by supporting efforts to improve financial inclusion and financial sector development.
AFR’s intention is to remove systemic barriers that hinder access and usage of financial services by low-income people, particularly the rural poor, women, youth and MSMEs. AFR supports the development and provision of financial services including saving, credit, insurance, pension, payments, remittances, and capital market development.
The Role
The Human Resource and Administration Manager oversees all aspects of HR, Administration and Office Management with a focus on providing AFR’s staff and visitors with a conducive work environment and the physical, logistical, and administrative support necessary for effective achievement of the organisation’s objectives.
With keen attention to details and a focus on customer care, the Human Resource and Administration Manager leads his/her team to deliver responsive and professional support services.
The job holder also provides important support services to the Board of Directors: working in collaboration with the Board Chair, the Company Secretary, the Chief Executive Officer, the Chief Operations Officer, and the Executive Assistant to ensure that the administrative and logistical functions associated with the effective governance of AFR are carried out effectively.
Reporting line: The position reports to the Chief Operations Officer (COO).
Supervises: Executive Assistant, Office Assistant & Receptionist, and Transport and Logistics Officer
Scope of Responsibilities
The Human Resource and Administration Manager will be responsible for the following key tasks:
- Support the COO in the management of AFR’s human resources, physical assets; ensure the development and implementation of effective policies, procedures and ways-of-working
- Ensure that AFR’s staff and key stakeholders are provided with administrative, logistical, and office-management support that will enhance their ability to deliver against AFR’s goals and strategies
- Support the COO in ensuring good talent management practices for AFR so that the organisation will be resourced with appropriate numbers of competent and well-motivated staff
- Work together with the Executive Assistant to support the COO and Chief Executive Officer in ensuring effective governance of AFR, especially by providing practical and logistical support in document management, statutory filings and meetings management
- Lead on the identification of AFR’s HR and Office Management-related risks and the development & implementation of risk-management controls and practices
- Lead the team of staff and consultants in a manner that empowers them to add value to AFR and deliver high standards of performance
- And other duties as requested by the Chief Operations Officer
Education and Qualifications
- At least a Bachelor’s degree in relevant field. Either a degree in Human Resources Management, Administration, or relevant professional qualification (e.g., Member of the Chartered Institute of Personnel and Development (CIPD) or other accrediting body)
Job related experience and knowledge
- At least 8 years’ experience, some at supervisory level, in human resources management and administration function;
- Demonstrated experience in managing operational support across more than one core function (HR, Administration, Office Support Services)
- Demonstrated experience of managing HR processes (including recruitment, retention, motivation, etc)
- Demonstrated experience in people and performance management and training management and staff wellness
- Experience in working in donor funded organizations or other multicultural organisations
- Excellent written, verbal communication; high quality document and report preparation
- High level interpersonal skills with genuine interest in and empathy for others
- Proven ability to work collaboratively, as a team leader and team member; and to build and maintain a positive work environment across the organisation
- Fluency in English and Kinyarwanda required; fluency in French desirable
How to Apply
All qualified candidates should submit their applications through Job in Rwanda by using the” Apply for this job” button by the 28th February 2022 clearly indicating in the Subject line: Application for the Human Resources and Administration Manager Position.
The application should contain a Resume with e-mail address, daytime telephone contact, qualifications, achievements, experience, and names & addresses of three referees together with a cover letter (maximum 2 pages) summarizing why you consider yourself particularly well suited for the position. Do not attach any other documents at this point.
All applications will be selected on merit and only shortlisted candidates will be invited for interviews. For any questions regarding the application process please contact Job in Rwanda during working hours only from 8:00AM to 4:00PM.
Note: This position is open to Rwandan candidates with relevant experience and qualifications. Qualified women candidates are encouraged to apply.