Housekeeping & Customer Services officer at ILPD : Deadline : Aug 20, 2025

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Job responsibilities

Receive and welcome Guests/clients; Ensure cleanliness and hygiene of the ILPD buildings Supervise making of beds, cleaning of bathrooms, accommodation rooms, conference Hall, common areas, laundry etc; Check quality of catering services and cleanliness of cafeteria and restaurants; Ensure that regulations of safety and sanitation are observed by clients/guests; Respond to guests/clients’ inquiries and handle them; Regularly carry inspection of the rooms and facilities of the building; Organize day and night shifts for the reception work; Follow up check- in and checkouts of clients/guests and keep required records; Be closely connected with Finance unit to facilitate guests/visitors to pay; Provide the first aid to room occupants or visitors when needed; Prepare housekeeping status reports; Keep updated information on the rooms’ availability




Qualifications

    • Bachelor’s Degree in Hospitality Studies

      0 Year of relevant experience


    • Bachelor’s degree in Tourism and Hotel Management

      0 Year of relevant experience


  • Bachelor’s Degree in Hospitality Management

    0 Year of relevant experience

Required competencies and key technical skills

    • Integrity

    • Strong critical thinking skills and excellent problem solving skills

    • Inclusiveness

    • Accountability

    • Communication

    • Teamwork

    • Client/citizen focus

    • Professionalism

  • Commitment to continuous learning



Psychometric Languages

  • English

Psychometric Domains

    • Time management

      Competence / Skills


    • Emotion induction

      Behavior and attitude


    • Behavioral observations

      Behavior and attitude


  • Patience

    Behavior and attitude

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