ORGANIZATION: WFWI EMPOWERMENT CENTER LLC/URUGO WOC.
VACANCY TITLE: Hospitality and Sales Manager
DEADLINE FOR APPLICATION: January 10,2022
DUTY STATION: URUGO WOC Kayonza.
Job Role and Summary:
Purpose:
The Urugo Women’s Opportunity Center is looking for a qualified Hospitality and Sales Manager to help build up our business activities. This is a hands-on sales & hospitality management role which requires someone to have full responsibility to maintain high standards of excellence at the Center. He or she will ensure the day-to-day operations of all revenue-generating businesses at the Center, including supervision of staff, as well as sales and marketing activities to increase the client base and revenue. This position reports to the Executive Director of Urugo WOC
Responsibilities:
- Ensure the smooth running of all revenue-generating businesses at the Center, including the eco-lodge, restaurant, and roadside cafe, coffee shop, sewing center, gift shop, cultural tourism activities, food production unit, and rental of space for meetings & events.
- Manage the online bookings and customer correspondence;
- Ensure the highest levels of quality and customer service are being delivered at the Center;
- Work closely with the Executive Director on marketing, advertising, and public relations initiatives to promote the Center, increase the client base and maximize revenue generation;
- Build networks and linkages with other businesses in the hospitality and tourism industry;
- Manage existing vendor relationships;
- Build an expanded client and retail base for products to be sold throughout Kayonza district and beyond;
- Promote the center as a location for hosting meetings, conferences, and events, thereby increasing revenue;
- Manage and monitor staff performance, providing coaching and mentoring as needed and work closely with women cooperatives to improve the quality of their products to make them marketable both locally and internationally;
- Plan daily and weekly work schedules for individuals and teams;
- Ensure compliance with licensing laws, health, hygiene, and safety regulations, and other statutory requirements;
- Create innovative and cost-effective ways to develop the site and expand activities and services offered within the Center with the objective of increasing profitability;
- Participate along with other senior managers in the annual business planning and budgeting of the Center.
Qualifications & Skills required:
- Master’s Degree in Business Administration or related field
- At least 5 years of experience in sales
- Strong oral and written communication skills
- Proven ability to lead a team to meet sales goals by monitoring progress
- Excellent leadership skills
- Experience setting sales goals
- Results-oriented with strong analytical skills
- Proficient in Microsoft Office
- Analyzing sales data.
- Presentation skills.
- Management and leadership skills.
- Developing budgets.
- Mentoring and coaching skills.
Please note that candidates who qualify will be shortlisted on a rolling basis. Due to the volume of applications , we may not be able to reply to all your applications. If you do not hear from us two weeks after the deadline , consider your application unsuccessful.
Your application (Resume, cover letter and Certificates) can be sent through the following email address: info@urugowoc.com or contact 0788350577.
