Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Head Performance, Talent Development and Change
Are you ready to embark on a transformational journey? We are seeking a dynamic and visionary leader to join us as the Head of Performance, Talent Development and Change. If you are passionate about driving organizational change, nurturing talent, and maximizing human potential, this is the opportunity for you!
The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed to innovation and continuous improvement. We are seeking to revolutionize the way we serve our members, and our people strategy is at the heart of this. Our transformation involves creating a workplace that fosters excellence, growth, and fulfillment for our staff. As the Head of Performance, Talent Development and Change, you will therefore play a pivotal role in shaping the transformation of our organization.
We are looking for a leader who thrives in a fast-paced, dynamic environment and is looking to be an integral team member in building an inspired and motivated workforce that will make a lasting impact on the lives of millions of Rwandans.
Reporting to the Chief Human Capital Officer, the Head Performance, Talent Development and Change will lead a team of dedicated professionals and collaborate closely with senior leaders to drive RSSB’s people strategy forward. They will have the opportunity to redefine RSSB’s talent management practices, implement performance-driven initiatives, manage organization change and cultivate a high-performance culture that attracts, retains, and develops top talent.
About RSSB
The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population. RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).
As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.
To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are driven, results-oriented, and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and transformation of Rwanda.
If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.
Key Duties and Responsibilities
- Manage and oversee team cohesiveness, team spirit, motivation, and development to bring out the expertise and professionalism of the team members
- Coordinate the preparation and consolidation of the overall human capital budget to ensure key areas are included in line with the RSSB strategy and annual calendar
- Coordinate recruitment process, employee appointments and career management
- Provide required reports/documents/presentations to the Chief Human Capital and other relevant stakeholders
- Lead the development of succession planning and talent management including coaching of identified staff members on their career plan
- Conduct mid-term & annual staff performance reviews and produce report
- Design and oversee the processes and implementation for identifying and nurturing talent, keeping RSSB competitive on the market
- Support and contribute to the implementation of the Human Capital strategy in line with RSSB strategic plan
- Participate in RSSB strategic planning and provide leadership for talent and change management policy development
- Devise capacity building plans to ensure delivery of high performance
- Develop, promote, and implement human resources practises, procedures and policies pertaining to talent and career development and performance management for RSSB workforce
- Ensure wide talent management and change initiatives are focused on improving operational and RSSB efficiency and effectiveness
- Oversee the management of staff database and ensure it is regularly updated
- Coordinate collection of aggregate data for the talent pool from HRIS and translate those data into insights through data analysis that drives deliberate action plans at the appropriate levels
- Oversee performance management, performance tracking, talent development and capacity building initiatives for departments across RSSB
- Define and measure success metrics and monitor change progress
- Provide expertise and consultation in employee experience, competencies/capabilities reviews and assessment, rewards, and recognition.
- Oversee staff exit interviews for departing employees to identify reasons for exit
- Perform any other duties related to Performance, Talent and Change Management function as may be assigned from time to time
Key Qualifications and Experience
The successful candidate must have at least:
- Master’s Degree in Human Resource Management, Business Administration, Public Administration, or any other relevant field with at least 6 years’ experience, 2 of which should have been in a managerial role
OR
- Bachelors’ Degree in Human Resource Management, Business Administration, Public Administration, or any other relevant field with at least 8 years’ experience, 2 of which should have been in a managerial role
Key Competencies
Technical Competencies:
- The role holder must have sound knowledge in strategy development, career development and coaching
- The incumbent must have a strong understanding in Performance Management and possess project management skills
- The role holder should have a solid understanding in Change management and its principles
- The incumbent must have solid experience in compensation and benefits administration
Behavioral Competencies:
- Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences
- Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike
- Must be open to change and adapt established methods for new uses within the institution
Additional Information:
The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.
RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.
Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Thursday 13, July 2023.
In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.
Any form of canvassing will lead to automatic disqualification.
Only short-listed applicants will be contacted.
Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.
RSSB is an Equal Opportunity Employer
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