About the Company
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.
Inkomoko has +300 staff in 20 offices across Rwanda, Kenya, and Ethiopia, and is expanding in 2023 into South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund.
Company Values
All staff at Inkomoko are connected to a shared set of organizational values:
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Purpose: be solutions-oriented, produce high-quality work, be a global leader.
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Achievement: push yourself to reach beyond what you previously thought possible.
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Improvement: be humble, engage in continuous growth through open & accurate feedback.
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Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
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We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, urang babarengan.
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Inkomoko reflects the communities we serve. Displaced persons and women are strongly encouraged to apply.
About the Opportunity
This is a new position for Inkomoko, with the opportunity for developing and implementing strategies to attract, hire, and retain top talent for an organization. The role is essential for the success of an organization, as it involves managing the recruitment and hiring process for all positions within the company, from entry-level to executive-level roles.
Responsibilities
Specifically, the position responsibilities include:
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Developing and implementing recruitment strategies to attract top talent: This involves working closely with hiring managers and business leaders to identify staffing needs and develop plans to attract and retain top talent.
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Managing employer branding and candidate experience: develop and execute employer branding strategies to attract top talent and ensure a positive candidate experience throughout the recruitment process
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Managing the recruitment process: Establishing innovative and best practice processes for assessing talent, including screening criteria, interview formats, and analytical and technical tests and assignments. The Head of Talent Acquisition will oversee job postings, screening resumes, conducting interviews, and selecting candidates
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Managing talent acquisition technology and tools: Supervise the utilization of applicant tracking systems, job boards, and other recruitment technologies to streamline the recruitment process and improve efficiency and come up with innovations of new tools in line with our long time strategy
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Building relationships with key stakeholders: to build relationships with internal stakeholders, employment agencies, universities and other external partners to support the recruitment process
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Developing and implementing onboarding and retention strategies: this involves working closely with P&C and department Directors to develop and implement onboarding and retention strategies to ensure that new hires are successfully integrated into the organization and that top talent is retained
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Analyzing recruitment metrics: tracking and analyzing recruitment metrics such as time-to-hire and candidate satisfaction to identify opportunities for improvement and make data-driven decisions
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Team Leadership: Lead, inspire, and develop the talent acquisition team to ensure a collaborative and high-performing team for effective recruitment.
Minimum Qualifications
For this role, the successful candidate will have these qualities;
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Good all-around communicator – approachable, warm, honest, transparent, and able to manage up with confidence
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Shows perseverance, personal integrity, is objective, with critical thinking
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Demonstrated proactive approaches to problem-solving with strong decision-making capability
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Experience handling confidential information with discretion and sensitivity, extreme trustworthiness
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Forward-looking thinker, who actively seeks opportunities and proposes solutions
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Excellent communication skills with the ability to build strong relationships, influence outcomes, and gain respect as a trusted advisor
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Demonstrable commitment to justice, diversity, equity and inclusion
Other requirements
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A degree in organizational development, HR, or any other relevant experience
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8+ years of relevant working in talent acquisition & development on a senior level
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Proven success in implementing and executing a recruiting strategy in a scaling Organization
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Experience leading and managing a team of recruiters and/or talent acquisition specialists
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Advanced applied knowledge of the use of technology to enhance the recruitment process
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Proven experience designing complex processes and implementing them for organizational change.
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Willing to travel frequently.
What You’ll Get
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
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Competitive salary, and potential KPI-based bonus
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Incredible company culture, including deep investment in your learning and growth
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Diverse colleagues and policies that show our commitment to equity and inclusion
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Talented, passionate, and committed team colleagues across the region
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Ability to make a significant social impact to your community
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Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.
To Apply
If you’re excited about this role, please submit your cover letter and CV.
Tell us about what you’ll bring to this growing company.
As a company we have policies in place that promote diversity, equity and inclusion at all levels
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
