Head of Operations at Special Drivers United(SDU): Deadline: 27 January 2024

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SPECIAL DRIVERS UNITED (SDU) is a Rwandan-owned land transportation company limited by shares. The company was founded and registered with the Rwanda Development Board (RDB) in April 2019 and was issued with a license by the Rwanda Utilities Regulatory Authority (RURA) in May 2019. The company operates as a common billing platform for a group of vehicles owners. This enables the company to access the corporate market which includes government agencies and private companies. Special drivers united (SDU) is seeking to recruit an experienced Head of Operations, the required skills and other requirements are outlined below. 


Reporting to the Managing Director he or she will have below main duties:

Supervision of staff in Operations department

Participate in management meeting

Monitoring logistic operations

Monitoring and supervision of company fleet

Monitoring and reporting of deployment operations

Supervision and make sure company IT operates perfectly

Participate and supervision of preparation and submission of tenders

Reconciliation between deployment system and the sales in Quickbooks

Supervise the issue of road maps in deployment system

Perform marketing activities

Perform and supervise all commercial issues

Preparation and Submission of monthly logistic reports

Preparation and Submission of monthly marketing reports

Preparation and submission on monthly commercial reports

Control and be responsible for entries in deployment system

Participation in preparation of Annual action plan

Monitoring periodic Assets inventory


Requirement for the position:

  • Rwandan by nationality,
  • Having honor’s degree in IT, Marketing, Business, Management and other related field,
  • Experience of at least 5 years in operations department,
  • Demonstrate ability to manage a team,
  • Good criminal records,
  • Having scored at least 70% or equivalent in Secondary school (for the last three years of secondary studies),
  • Good knowledge in IT with proof,
  • Having scored at least 70% or equivalent in University studies (Average of full academic studies)
  • Be able to work anywhere in Rwanda without any obligation beside the contract,
  • Ability to conduct him/herself in a professional manner;
  • Ability to take responsibility for one’s own or one’s employees’ performance, by setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues promptly
  • Excellent administrative skills are required and strong qualities in working with teams,
  • Organizational skills: Proven ability to demonstrate initiative in dealing with a large volume of work under time pressure, setting priorities, organizing work independently while meeting deadlines and adapting to a constantly developing working environment;
  • Ability to work with a high degree of accuracy and attention to detail;
  • Excellent communication (oral & written) and interpersonal skills.
  • Ability to act with tact, diplomacy, discretion and respect for confidentiality;
  • Proof for at two softwares used in company operations,
  • Proficiency in MS Office Suite (Word, Excel, Access etc),


Interested candidates should send their application all in one file: Cover Letter, CV with 3 persons references, Academic certificates and others professional trainings, Proof  of Experiences and everything that must prove  every requirement above,   and addressing the application  to SDU chairperson via E-mail: specialdriversunited@gmail.com or in hard copies at the Head offices of SDU Ltd (KG 200St, Plot 31, Kimironko, Gasabo, Kigali) not later than 27th January 2024 at 05 :30 PM.

Only shortlisted candidates will be contacted.

Done at Kigali on 20th January 2024

Hatibu Rwakayikara

SDU LTD Chairperson

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