| JOB PURPOSE |
- Lead Human resources practices and objectives that will produce an employee oriented and high-performance culture which emphasizes empowerment, quality and productivity.
- Effective management of the human resources functions of the affiliate, with a view to ensuring alignment of HR strategy to the business strategy.
- Propose all initiatives and implement all actions deemed necessary to provide the affiliate with the adequate human resources.
- Promote an environment that enables both the Business and the employees to perform at their full potential. Act as a business partner to line Managers.
- Provide guidance and counselling to employees to help them perform and grow in their jobs.
- Implement a clear policy framework, in compliance with all labour related laws.
- Ensure that it achieves a competitive capacity through the provision of the following services below within the framework of compliance and regulations as specified by the Rwanda law and by Ecobank Group:
- Staffing/Recruitment
- Succession planning
- Training and development,
- Compensation and benefits
- Human resources policies and procedures
- Employee Relations, Performance Management Operations & Information Systems, Personal/Payroll transactions.
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| KEY RESPONSIBILITIES |
1. Resourcing: Make available for the bank’s operation the right people in the right place at the right time.
- Identify expertise required to implement business strategies, in terms of roles/headcount/ skills
- Facilitate recruitment and selection process to bring new talent into the bank
- Create a pool of successor for key jobs and positions
- Ensure that successors are identified for each key position
- Coordinate the development and maintenance of career paths for high performing and promoting employees.
2. Training and Development: Provide Training and development opportunities which are timely and relevant from an individual respective and firmly linked to the bank’s business needs.
- Initiate and contribute to the formulation of a training and development Strategy
- Identify training and development needs on the basis of the group’s core and technical competencies, audit reports, new products, new technology etc.
- Offer cost effective solutions to identified training and development needs
- Put in place Personal Development Plans (PDP’s) for all staff and transform the identified individual gaps into relevant training and development solutions.
- Direct majority of our development activities towards our best and potential people and the bank career plan.
- Work with training specialist to set up appropriate training structures for the delivery of training in the bank and a working administrative system in the area of training
- Coordinate the implementation of training programs
- Evaluate training programs
- Identify highflyers and successors to various positions
- Design and coordinate succession plans
- Facilitate inter-functional transfers
- Coordinate and monitor career development plans
- Coordinate the performance management process
- Encourage individual self-development initiatives through the provision of conductive environment and support to help employees achieve the bank’s objectives.
3. Employee Relation and Compensation and benefits: Ensure good and harmonious management/Employees’ relations and to build and maintain a comparison system which recognizes the contribution of each employee.
- Consult with respective employees and/or union (where applicable)
- Coordinate negotiations between staff representatives and management (where applicable)
- Ensure effective internal communication within the bank
- Maintain and assist with procedures related to discipline and sanctions
- Monitor compliance with standards, legal procedures and regulations
- Develop welfare programs; Social, Culture & Personal
- Design remuneration policies to reward, motivate and retain key and promoting staff
- Conduct compensation surveys to assist in deciding the levels of salary increase and provision benefits
- Implement remuneration strategies
- Establish levels of competitive salaries
- Determine salaries of new employees
- Coordinate bonus calculation and payment
- Update existing benefits in line with market trends
- Introduce a competitive system of benefits
4. HR Operations and Information Systems: Organize, process and produce employee data and information for informed management decisions.
- Gather, analyse and maintain data and information on staff
- Maintain and improve precise and timely salary payment procedures
- Coordinate loans and manage pension fund issues
- Gather and forecast staff costs
- Monitor available headcount or skills
- Check security backgrounds of employees, medical checkups
- Monitor and implement HR budget
- Insure implementation and compliance with operational instructions from HR and Audit mission
- Implement effective staff administration system: handling personnel files, handling staff statistics etc.
- Manage and insure follow-up of employee leave schedules
- Coordinate salary advances and loans processes
- Drive transformation at Ecobank Rwanda through productivity of people-improve the efficiency and productivity to the people, branches, focus less administrative tasks and more strategic issues that add value to the business.
- Recruit, motivate and retain high performers(hippos)/key or quality employees in a highly competitive environment and mitigating poaching of staff by creating a high level of staff loyalty.
- Develop and maintain a 1-3-year pipeline at high potential local talent to place as successors to current business/Department/unit heads
- Achieve and maintain realistic employee satisfaction results
- Support new business initiatives that will lead to much needed business growth while still ensuring we operate within approved headcount levels.
- Implement and manage change within a multi-cultural environment.
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| JOB PROFILE |
Experience & Qualifications
- Bachelor/ Master’s degree in HR Management or related field of study.
- Language (English & French)
- At least 5 years work experience in human resources function of a large dynamic multi-national organization
Skills, Capabilities & Personal attributes
- High level of initiative
- Strong planning & Organizing skills
- Attention to details
- Ability to work under pressure and meet tight deadline
- Excellent communication & interpersonal skills
- Ability to maintain confidentiality
- Ability to interact with and engage Senior Management & other levels in a confident manner
- Ability to work in a diverse & dynamic environment
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